Customer Reviews for ABC Rentals
(U-Haul Neighborhood Dealer)

652 reviews

416 W Main St   Sedalia, MO 65301
(W Of Ohio On Main)

(660) 826-5529

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 12 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 8/8/2022: Closed

Services at this Location:

Contact Us

(660) 826-5529

416 W Main St
Sedalia, MO 65301
(W Of Ohio On Main)

Services at this Location:

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 12 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 8/8/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Courtney C. 
Rating:
4.0

Customer did not leave a comment.

Carol K. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
3.0

place was closed dropped off the key.

tracy T. 
Rating:
1.0

Customer did not leave a comment.

Gary H. 
Rating:
4.0

Customer did not leave a comment.

Jose L. 
Rating:
3.0

Their hours are slim, but that's up to them I guess. It would be nice to get a notification if ordering a pick up after hours. Picking up the uhaul was a MESS! I was LITERALLY at the location and the people on the phone wouldn't give me the code because they said my phone said I was somewhere else. I sent a picture to the person I was chatting with to show them I was at the right location and they still wouldn't give me the code. I finally got to someone that understood the situation and got me the code.... 30 mins later.

Trevor P. 
Rating:
5.0

Customer did not leave a comment.

Sharrie S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rodney B. 
Rating:
5.0

Customer did not leave a comment.

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Jill R. 
Rating:
1.0

I attempted to drop off the truck which by the way was clean with the same amount of gas as when i picked it up. The sugn on the doot stated office hours 9 to 12 noon,Monday thru Sunday! Therecwas a truck driver therecalso to deliver uhaul small trailors and he couldnt deliver. I called the two #s on the door which got no where. Then this location had the audacity to charge me an extra 105. For what?! I have disputed this with my bank. I turned all of equipment in a day early on top of that!! I do expect a call back! Also, the truck was clean just as I found it. Inwill expect a refund of the 105. and a call! Carol Worley.

Carolle W. 
Rating:
1.0

The Uhaul locations in Sedalia MO are ALWAYS closed. They should not be Uhaul Dealers!! Why can't they hire staff to keep it open on Saturday and when they are on vacation????? It's a waste of time and money. I will rent from Ryder Trucks next time!! I will NOT recommend to friends and family!!

Charlotte R. 
Rating:
3.0

Only complaint was that the blankets I put on my order were no where to be found on move day. Had to go without them, which is very difficult.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

Crystal D. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Get the manager a new computer.

Linda W. 
Rating:
5.0

Customer did not leave a comment.

Cicley M. 
Rating:
3.0

I had problems with the self serve app regarding uploading the required photos and dropping previously answered data. This happened on both the pickup and return. It was a most frustrating experience.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

AMy E. 
Rating:
5.0

Customer did not leave a comment.

DALE P. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL C. 
Rating:
5.0

For some reason, I had done the check in for the rental the day before but none of the photos of my driver's license were in their system. It took longer than necessary to get checked in.

Joseph J. 
Rating:
5.0

Customer did not leave a comment.

Tricia M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Very pleased w/ ABC Rentals

John E. 
Rating:
5.0

Customer did not leave a comment.

JODEE B. 
Rating:
5.0

Brenden and ? (forgot) were great!

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Cheri R. 
Rating:
5.0

So many bells and whistles on a new pickup! It cried for a bit of air in a tire , No problem! And it wanted a new Air filter soon.. And the backup cam screen was real bright at night.. I can adjust to these things.. Haha Will do it again for sure.. Am I a Uhaul Ambassador for recommending it to Everyone?

ROBERT C. 
Rating:
5.0

This was a great way for us to move from AZ to MO.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE H. 
Rating:
3.0

We have rented U hauls here several times and it's fine they are just so incredibly slow incredibly slow with the process.

LESLIE S. 
Rating:
5.0

As always this location is great.

Rance K. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN J. 
Rating:
5.0

Customer did not leave a comment.

Mark E. 
Rating:
5.0

Danny is a pillar to this community and the way he represents U-Haul is very well done and I will recommend that location to everyone I see in need.

SEAN F. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Danny was excellent and so helpful and knowledgeable. He is by far the best rep I've worked with among several U-Haul locations here and in California.

Dixon S. 
Rating:
4.0

Customer did not leave a comment.

DEANA M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

Nothing! Everything was great!

MARI B. 
Rating:
4.0

Customer did not leave a comment.

Gabriel L. 
Rating:
5.0

Customer did not leave a comment.

Tracy C. 
Rating:
5.0

Customer did not leave a comment.

Dixon S. 
Rating:
5.0

Excellent service

Martha G. 
Rating:
4.0

The gentleman at the counter was great and very helpful. The other man was great and helped with the checkout of the truck

JASON U. 
Rating:
5.0

Absolutely perfect. Great personel

LARRY R. 
Rating:
5.0

Customer did not leave a comment.

NANCY K. 
Rating:
5.0

We would have loved to have more than one key card but otherwise all was great :) Liked the month to month option as well. Thanks so much!

Melissa E.  |  Overall Experience 
Rating:
5.0

Absolutely awesome staff!!

Douglas A. 
Rating:
5.0

The staff was very quick and helpful for both pick up and drop off.

DIANE S. 
Rating:
5.0

I received great service. Impressed with how well organized they were.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

SHEILA A. 
Rating:
5.0

Customer did not leave a comment.

EDWARD A. 
Rating:
5.0

Always great people to work with. Exceptional service.

JUSTIN S. 
Rating:
5.0

Customer did not leave a comment.

Robin S. 
Rating:
5.0

Customer did not leave a comment.

CLAYTON A. 
Rating:
5.0

Customer did not leave a comment.

Della A. 
Rating:
5.0

Everything is great!!! Thank you

Charmaine W. 
Rating:
3.0

The process Was very stressful having my storage unit at a different location than my drop off location. The person at the desk didn't really know I just said she didn't have anything for me and sent me down to the other one

AMBER R. 
Rating:
5.0

The team here was friendly, fast and efficient getting me moving quick and easy! Thanks so much!!

SHAWN Y. 
Rating:
3.0

Customer did not leave a comment.

COBY S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE S. 
Rating:
5.0

Customer did not leave a comment.

FREDRICK P. 
Rating:
5.0

Customer did not leave a comment.

Whitney B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Our issue was more with the UHaul rep that confirmed our reservation on the phone. We were told that the truck we wanted was available and would be a certain price, but when we went to pick up, it was the wrong truck and a lot more than we were told on the phone. The agent at the location was able to get us the truck that we needed. The truck was no well maintained. It needed new wiper blades, and it smelled like wet dog in the cargo area. Again, not his fault. Wiper blades are replaced by the regional guy.

DEANA T. 
Rating:
5.0

Kayla was particularly helpful and pleasant. Everyone at this location made the process easy and stress-free.

Julie Y. 
Rating:
5.0

Been working with these folks for years. Very professional and helpful.

Kenneth H. 
Rating:
3.0

N/A

JAMES M. 
Rating:
5.0

The folks at ABC rental were very helpful when I went to move my trailer from their facility.

DAN G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODNEY O. 
Rating:
3.0

Requested a utility dolly but only had one that was “promised” to someone, was given an appliance dolly instead. Have equipment requested, first come first served. Had to wait for service while a taxi was running because he was on hold.

Deana P. 
Rating:
4.0

Customer did not leave a comment.

KENNETH E. 
Rating:
5.0

Very helpful in hooking up to the trailer. Also helped me change a fuse for my left trailer turn signal light and even gave me the fuse.

KEVIN Z. 
Rating:
5.0

Both associates that assisted were very helpful and nice.

Garrett E. 
Rating:
5.0

The only thing that I could recommend is to put a step at the doors for easer to get in the truck. It is very hard for elderly people to get in them. It also is hard stepping up and down at the back of the truck. Thank you

JOHN B. 
Rating:
3.0

Customer did not leave a comment.

IRIS N. 
Rating:
1.0

The movers I hired and paid for never showed up. And never contacted me.

D'Ann C. 
Rating:
5.0

A chocolate malt would be good.

HAROLD W. 
Rating:
3.0

Customer did not leave a comment.

JACOB W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

RODNEY B. 
Rating:
2.0

lower prices and move location to in the middle of the main road. The person who set me up with a truck has no bedside manors.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

RODNEY B. 
Rating:
5.0

Nothing. Service was excellent!

Janet S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY C. 
Rating:
5.0

Customer did not leave a comment.

ANNETTE H. 
Rating:
5.0

Customer did not leave a comment.

ANDREW F. 
Rating:
4.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

FRIANDRA L. 
Rating:
5.0

Customer did not leave a comment.

TERESA G. 
Rating:
5.0

It was all good. Nice personnel but not very well staffed. The only associate there was quite busy ! He probably needs an assistant to help with the load! But overall I'm very thankful !!!

LUIZA Y. 
Rating:
3.0

Customer did not leave a comment.

DEBRA H. 
Rating:
3.0

I think the process for the pick up and return is ridiculous for the 24/7 truck rental bullshit and having to reserve for a full 24 hours when we only needed it for 5, also bullshit. Taking 100 pictures to prove who I am and you contacting my mom when saying you only needed the contact in case our rental was delayed being returned which was a lie and my mon was at work. Oh and the directions were not clear. You had to download the app in order to pick up and drop off which is not what the thing said. So Fuck it.

Skylar D. 
Rating:
5.0

Customer did not leave a comment.

RODNEY B. 
Rating:
5.0

Customer Service was perfect

RICHARD W. 
Rating:
4.0

Customer did not leave a comment.

Diana S. 
Rating:
5.0

Everything was all good.

bonita C. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE G. 
Rating:
5.0

Danny was so nice and helpful!

JANIS C. 
Rating:
2.0

They were extremely busy on that Saturday morning. They only have 1 computer to do U-haul rentals as well as there storage units. I felt like thing moved way too slow for this modern age of technology

JEFFREY M.  |  Reservation 
Rating:
3.0

I did not move out. I was unfortunate in having to be informed (after a surgery resulting my being out of work for three weeks) that the few remaining items of myself&toddler grandsons being AUCTIONED

JESSICA K.  |  Overall Experience 
Rating:
5.0

Dry, well-maintained, open and well-laid out; secure and felt 'safe' (for women) - thanks!

DORATHY A.  |  Overall Experience 
Rating:
1.0

Worst experience in my life, had to block four lanes of traffic to get entrance to the facility, then could not even get access to my unit, then he had to jump the fence to get out of the facility

Paul V.  |  Overall Experience 
Rating:
5.0

I recommend ABC Mini Storage to everyone.

SONYA J.  |  Overall Experience 
Rating:
5.0

Excellent friendly service! I will definitely use this facility again.

Jimmy C.  |  Reservation 
Rating:
5.0

Very satisfied with the staff and facilities. I would recommend to anyone.

Stephen D.  |  Overall Experience 
Rating:
5.0

Friendly service

Gary R.  |  Reservation 
Rating:
1.0

Storage facility was closed for 5 days starting the day I requested the unit. When I called back to the service they said I was still going to be charged.

Privacy R.  |  First Impressions 
Rating:
4.0

I love that it is gated, clean and dry.

Privacy R.  |  First Impressions 
Rating:
5.0

so clean and efficient! Customer service wonderful! will highly recommend this place! Great customer service too!

Privacy R.  |  First Impressions 
Rating:
4.0

They were nice and very helpful.

Privacy R.  |  First Impressions 
Rating:
4.0

Customer service was pleasant. Location was somewhat difficult to find because the GPS directs you to the actual storage site instead of the main store. Not the Companies fault.

Privacy R.  |  First Impressions 
Rating:
4.0

I had called and asked about sizing and the representative for ABC was very helpful and the unit was nice and clean and the perfect size.

Privacy R.  |  First Impressions 
Rating:
5.0

Very nice facility with nice people running it,no complaints! :

Privacy R.  |  First Impressions 
Rating:
5.0

The woman there was very helpful and went down with us to the storage unit and showed it to us to make sure it was the correct size and what we wanted.

Privacy R.  |  First Impressions 
Rating:
5.0

The attendant was very knowledgable and tenetive

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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