I had to borrow a van just for a few hours to pick up a bed from a friend and I was surprised by how the charges just kept adding up and there additional charges because I went 5 miles over my estimate. Unless I'm in dire need, I'll probably just wait to use a friends vehicle instead of going this route again.Stanley S.
Customer Reviews for ASAP RAC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trailer was leaking a bit, but overall it's goodMykhailo A.
Nice gyes 🙏 thanks youShmagi K.
Check vehicle throughly for damage and cleanliness.Efrain M.
Best serviceFELIKS G.
Customer did not leave a comment.Jorge M.
The location was very hard to find at first. When I had arrived to pick up my reservation, I rang the doorbell several times and no one had answered. I called the number that was on the door and a man said he would be right out in 5 minutes, well 15 minutes later he still wasn't there. I called once more and he said he was almost there, he then shows up in his car to give us our reservation. The location was rather sketchy and the owner was not very friendly. Once we finally reach the vehicle, there were several damages to the truck (which I submitted pictures of) when I was told the truck was in good condition.Emily D.
A little hard to locate. Poor signagePATRICK M.
Customer did not leave a comment.Farzona O.
The employees at the location provided no customer service. The location was not open when the truck was dropped off. The cargo van was dirty on the inside and outside. I was charged for equipment that I did not useAaron S.
Our reservation was 2.5 hours late. The man who worked there was very rude. When we went to drop off the app wasn't working and again nobody was there. We had to finally leave the keys in a mailbox after 30 minutes of calling and waiting.KEVIN V.
Customer did not leave a comment.JEGIL K.
Customer did not leave a comment.KYNA B.
The only thing I can comment on is to maybe post a sign of where to drop off the trailers. When the lot is empty, you can't make out where to drop them off. Otherwise, the personnel were helpful and gave me clear directions.Ryan S.
It would be better if you had a non smoking in the Van. Other than that I was very happy with the service. Thank you! MichelleMICHELLE C.
Customer did not leave a comment.Stylianos M.
Customer did not leave a comment.JOHN P.
Customer did not leave a comment.Steven G.
Close this location down. No one was there at time of reservation. We had to call and he was working for his other business. He did not know what to do when he arrived 35 min late. No furniture pads that i reserved. Truck old.Lance B.