Customer Reviews for Es Paint & Body Shop LLC
(U-Haul Neighborhood Dealer)

46 reviews

1204 E Spring St   Saint Marys, OH 45885

(567) 286-3370

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed

Services at this Location:

Contact Us

(567) 286-3370

1204 E Spring St
Saint Marys, OH 45885

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Rick H. 
Rating:
5.0

Customer did not leave a comment.

Donna S. 
Rating:
3.0

Customer did not leave a comment.

Alexander E. 
Rating:
4.0

Customer did not leave a comment.

Phil B. 
Rating:
5.0

E's Paint & Body Shop LLC was friendly and helpful in completing my rental.

Kenneth D. 
Rating:
4.0

Customer did not leave a comment.

Kari T. 
Rating:
5.0

Give them the key and away you go! They are very trusting!

DENNIS H. 
Rating:
5.0

Service was great. He made sure to help hookup trailer. Was very nice to do business with. Knew how to do all the paperwork.

MARK G. 
Rating:
3.0

Check in the equipment in a timely manner so they don't receive a call asking where the truck is a day later.

JORDAN K. 
Rating:
3.0

Adhudt prices if returned rarly

JENNIFER C. 
Rating:
5.0

Customer did not leave a comment.

BERNARD W. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY Q. 
Rating:
5.0

Everything was GREAT Eric had everything ready to go when I arrived. Thanks Eric

Ronald L. 
Rating:
2.0

The lockbox was not functional and it took us more than 35 minutes to open the box to get the keys to the truck. They need a new lock on the box ASAP. Also, when I called for help the lady was unfriendly and didn't bother to stay on the line until we had retrieved the keys.

April B. 
Rating:
4.0

Customer did not leave a comment.

Linda O. 
Rating:
4.0

It was hard to find the key drop off box. Other than that, was very pleased.

JOHN W. 
Rating:
5.0

Super friendly and helpful. Got me out of there and back on the road quickly.

KRYSTN RENEE M. 
Rating:
3.0

My daughter dropped off the truck and car trailer, and they would not even drive the car off of the trailer for her, she had to do it herself!! They moved but online it still lists Celina Rd.!

June O. 
Rating:
3.0

Customer did not leave a comment.

RANDALL C. 
Rating:
4.0

Trent made sure my trailer was there ..even brought it himself. Guy at the shop friendly. And hooed me up and was on the way..

PAULA F. 
Rating:
5.0

Customer did not leave a comment.

JOANN H. 
Rating:
5.0

Customer did not leave a comment.

GREGORY D. 
Rating:
5.0

Customer did not leave a comment.

jay E. 
Rating:
5.0

Everything was easy. Friendly staff at both the pickup & dropoff locations.

david M. 
Rating:
3.0

The truck worked out great. Unfortunately the check in online didn't go well. 1st told to oicknup celina store n lock, wasn't there but the lady was able to get us a truck in st marys ohio🙂. Then came check in😔waited 35 min said alternate contact didn't answer but she did. Had to call and get taken care of but July the customer service rep was very helpful. Then when we turned in truck and filled out the info we didn't even use any gas but was charged $21 and we shouldn't have had to pay that. I showed that in one of the many pictures it asked to take. Please make this right. But over all I would use again. Thank you.

Jean P. 
Rating:
5.0

After Pump n Pack was incredibly unhelpful and didn't even have my order although it was confirmed at their address, Es body shop was quick and had great customer service. Definitely the better pick of the two locations.

JENNA L. 
Rating:
3.0

Place was closed. Had to put key beside planter box. Lock box had no place to put key in

Barrett K. 
Rating:
5.0

Customer did not leave a comment.

HAROLD H. 
Rating:
1.0

Your app is complete shit I couldn't take pictures of my odometer to complete the transaction. I had to talk to 3 different people one of which implied I was stupid and didn't know how to take a picture of the odometer. There is no drop box for the key so I have to return tomorrow during business hours to return the damn key. This is complete bullshit and will no longer be using U-Haul ever again. I should ask for a fucking refund for all my damn troubles I've had with everything. Piss poor fucking company you all have.

JEFFREY J. 
Rating:
5.0

Customer did not leave a comment.

DWAYNE S. 
Rating:
4.0

Customer did not leave a comment.

jeff S. 
Rating:
5.0

Great service.

Daniel R. 
Rating:
4.0

Customer did not leave a comment.

Shearon S. 
Rating:
5.0

Customer did not leave a comment.

Marke W. 
Rating:
5.0

We rented a trailer. They helped us get it hooked up and made sure all lights were working properly. When we returned it, they were immediately outside with us, ready to unhook the trailer before we go out of our vehicle. Great service!

Nancy M. 
Rating:
5.0

Great customer service.

Emily K. 
Rating:
4.0

Customer did not leave a comment.

RANDY P. 
Rating:
5.0

Customer did not leave a comment.

Ron K. 
Rating:
5.0

Customer did not leave a comment.

Frank A. 
Rating:
5.0

Customer did not leave a comment.

Deb M. 
Rating:
5.0

He was awesome, went out of his way to help me get a truck. I recommend Es Paint highly.

Barbara S. 
Rating:
4.0

Customer did not leave a comment.

Kieran K. 
Rating:
5.0

Customer did not leave a comment.

Trent O. 
Rating:
5.0

Person at drop off location did not know what to do.

Judith S. 
Rating:
5.0

Customer did not leave a comment.

ED H. 
Rating:
3.0

Customer did not leave a comment.

Amber K. 
No reviews have been submitted for this location.

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