Customer Reviews for Freedom Sheds & Carports
(U-Haul Neighborhood Dealer)

36 reviews

6443 S Broadway Ave   Wichita, KS 67216

(316) 221-3253

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: 12 pm - 6 pm

Services at this Location:

Contact Us

(316) 221-3253

6443 S Broadway Ave
Wichita, KS 67216

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: 12 pm - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was great!

Julie C. 
Rating:
1.0

The lady acted like she was inconvenienced by us being there. She definitely does not have a customer service mind set. She handed us the keys and did not explain anything to us. She didn't even point to which Uhaul that we rented. She definitely did not give Uhaul a good name.

James S. 
Rating:
4.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Make sure you have at least one trailer of every size on lot in case it's needed.

Kaitlin D. 
Rating:
2.0

They typed phone # wrong, billed wrong person and put down the wrong person for the driver. This created a big risk, and made the return very confusing. And your 800 # said we were on our own with the billing error.

donna I. 
Rating:
5.0

Customer did not leave a comment.

norma F. 
Rating:
3.0

Neighbor was very rude.

Jerome S. 
Rating:
1.0

Poor customer service, gave us wrong information regarding drop off, therefore we had to put 15 extra miles on the end of our trip and taking nearly 45 extra minutes of our time.

Kellie C. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Can't think of a thing to change. Courteous and professional people running that location!

Robert C. 
Rating:
2.0

The employees were kind, they might need better computers or internet, they didn't have the size truck we ordered, or the dolly we ordered either. Awaiting refund for the dolly charge.

Chloe S. 
Rating:
1.0

Have the truck where it needs to be, I had to drive an extra 50 miles to get a truck. I was given the “miles” but had to pay extra for fuel. I ordered a dolly and it wasn't provided and I was charged for it. The truck was dirty. Sounds like some retraining is needed. Check with the guys I dropped the truck off to, you can learn from them.

Bryant T. 
Rating:
4.0

Customer did not leave a comment.

Jessica B. 
Rating:
5.0

Customer did not leave a comment.

Marlan K. 
Rating:
1.0

The lady was late. And also did not clamp down the trailer hitch and we had an issue.

JOSHUA P. 
Rating:
5.0

Customer did not leave a comment.

MIKE K. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
4.0

Customer did not leave a comment.

Chad D. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Joseph J. 
Rating:
5.0

My brother had to drop off the trailer for me. He stated everyone was professional and took care of the matter efficiently. Thank you very much!

MARILYN R. 
Rating:
5.0

Good location easy to find great people

DAVID T. 
Rating:
5.0

Customer did not leave a comment.

Walter W. 
Rating:
5.0

Customer did not leave a comment.

MIKE K. 
Rating:
5.0

Completely skip trying to do any of this online. It's a giant waste of time. Just show up with your credit card and driver's license.

Nicolas G. 
Rating:
5.0

Customer did not leave a comment.

CARL K. 
Rating:
3.0

Customer did not leave a comment.

Melanie D. 
Rating:
4.0

Customer did not leave a comment.

Randy V. 
Rating:
5.0

The lady was very friendly an nice to talk to

Teresa B. 
Rating:
5.0

Trailer brake fluid reservoir was dry… no brake fluid in the system at all. They bought brake fluid and filled it up for us, but it kept leaking out during the trip.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

michael M. 
Rating:
4.0

Customer did not leave a comment.

Shawna P. 
Rating:
5.0

Let people know, that depending on what type of debit card you use, you'll be charged a $100 deposit on top of the cost of the rental vehicle BEFORE YOU FINALIZE THE TRANSACTION!!! Also let them know that they won't receive that deposit back for 2-3 (or maybe more.... I'm not sure yet) business days!

KYLE F. 
Rating:
3.0

The lady that helped me was great and had no issues with trailor but the process to get it the rental was ridiculous and very inconvenient.

TERENCE Q. 
Rating:
5.0

Easy return!

Merlin L. 
Rating:
5.0

Customer did not leave a comment.

MARLAN K. 
No reviews have been submitted for this location.

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