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ramon G.
Customer Reviews for Joe Cordeiro Trucking
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
Norma R.The people who run that place is the most respectable, professional groups of individuals that deserve a lot more. If there was some way to elevate their business… please do so. They are what America needs
JEFFRAY M.Exceptional customer service. My favorite location to rent enclosed trailers. Last Friday 7/8, Travis went above and beyond to help me secure a trailer, and waited for me after closing time to pick up my trailer as I was stuck in traffic. Forever grateful and appreciative of their exceptional customer service.
DOLORES V.The best uhaul ever!!
KEVIN L.Store hours were different than what was said on the web. And couldn't get anyone on the phone. So left voice message from outside the store wondering how to drop off the truck. I did get a call back in few minutes and the next day checkout was done promptly.
Se J W.Excellent customer service! We were having connection issues with the trailer lights/our vehicle and they really went the extra mile to test both the vehicle and trailer to diagnose the issue. Will absolutely continue to use this business in the future.
Anthony G.Great experience Travis was professional and very helpful.we got the right equipment to get our move done.I would recomend them highly.
alan V.Make sure trucks are up to date with maintenance, disinfected and vacuumed for the next customer.
guadalupe R.I needed a truck rental very last minute and they were able to help find me a truck I could rent with in the size I needed. Service was great, I needed to extend the truck rental time and it was no problem they were very accommodating. Will definitely recommend & will use their services in the future. Thank you!!
cindy C.The staff was extremely helpful and communicative.
Cheri S.Everything went great
Richard S.Outstanding customers service love the staff
Bassam M.The Cordeiro family is awesome!
Travis S.Great customer service! Thank you!
THOMAS A.The people at this location are awesome. Some uhauls are rude and short but not this place. Something to improve on is saving your drivers license on your profile. Nobody wants to take a picture of their license every single time you rent. This is not on this particular site , this is overall for uhaul as a company to add the feature.
alfredo C.Everything was ready at pickup and drop off was just as efficient. Friendly customer support.
Michael H.The folks here were very nice. However, my initial rental was for Salinas, but the app would not let me gain access to the lock box. The 800 number had a 45 minute wait for assistance. I called the lady (510) who confirmed the e reservation the day prior and she (her name is April) was fantastic and found the other truck size I needed in Hollister. So after losing 3 hours, we finally got the truck. The other thing I wasn't happy with was that when we dropped the truck off, I was 45 mins after the pick up time and was charged another full day rental. I would think a minor grace period would be in play, or at least some consideration for having to spend hours trying to get into a vehicle .
Thomas D.Stop changing where we pick up the truck
Roberta S.You did a good service.
roger B.Taking photos of my license has not worked smoothly....EVER! I've rented a trailer from u-haul numerous times, and the photo system SUCKS. There's a photo copy machine right next to the computer. It would have taken far less time to photocopy my license. The whole move with the trailer took less time than the photographing of my license. ZERO stars rating.
WILLIAM C.New UHaul neighborhood dealer. Owner/agent eager to please.
Graham W.i think everything was great and well explained.
lonnie C.Have more trucks available.
melissa T.Amazing customer service, Mr. Cordeiro helped us out choose the best option for our needs. Very friendly and kind. Keep it up! 💯
Adriana V.The truck had a check engine light on and was absolutely filthy when I picked it up. Had to wear gloves during the drive it was so disgusting! I will avoid this location like the plague!
Allen B.Awesome people they made everything real quick and smooth just how I needed at that moment.
Joaquin C.Lovely family. Five star service.
Emily S.