Everything was great! Customer service was awesome! New trailer with easy coupling system!Eddie C.
Customer Reviews for MJ's Country Stop Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Front tires were less than 20 psi, had to buy air. The cab was dirty. The previous driver pulled up 10 minutes before my rental time.Debra L.
Customer did not leave a comment.Tony S.
The lady was very nice she knew exactly what she was doing never met such nice peopleJohnny M.
Customer did not leave a comment.ALLEN S.
The drop off location was ok. Not much help dropping the trailer off and the trailer was reported turned in 2 hours later than when we dropped it off. Luckily I had another day to turn in or I would have been charged a late fee.CHRISTOPHER P.
Customer did not leave a comment.Margarita B.
I setup my reservation at a different location for mobile pick-up. Your company messed that up and did not have mobile pick-up setup for my 7 am pickup. I contacted the call center and after about 20 minutes they said the closest location to get a truck at that time was 20 miles away. I had to get started so I drove an extra 40 miles round trip (and charged mileage) for your mistake. Obviously this was a very disappointing experience.Kendal H.
Has to wait for someone to arrive to service us.Patrick M.
Customer did not leave a comment.DORIS H.
Customer did not leave a comment.Paul L.
Customer did not leave a comment.laura U.
Customer did not leave a comment.Sean V.
the employees should know how Uhaul works. The lady at this location had no clue how to check me injacob B.
Customer did not leave a comment.Ellen B.
Customer did not leave a comment.Raymond T.
While the equipment was clean it had some issues on the well maintained. there was no problem with the engine and the cab & trailer were fine, however the driver side out side mirror was broken and none of the mirrors could be adjusted.Theresa G.
Customer did not leave a comment.Doug C.
Customer did not leave a comment.Libby F.
Customer did not leave a comment.Karen D.
Customer did not leave a comment.Bob S.
I paid for a dolly and 6 blankets and they were not in the truck when we arrived. Please reimburse me for these charged expenses.rupert L.
Customer did not leave a comment.Tiffany J.
Customer did not leave a comment.Len T.
The 6X12 enclosed trailer worked well for me. However, Information re my reservation from the website and from traffic control was not reliable. My pickup time/place was shifted from 8 am/10 minutes away to 12 pm/30 minutes away with no prior warning.Preston B.
I had the unit for two days and was charged for three days. Rental agent could not explain why. From Saturday afternoon until Monday afternoon is two days in anyones book. I feel I am due a refund of one days rental. NOT HAPPY!!Tony H.
read above message::: thanksDEMETRIES C.
Thank you so much for always being ther for us when we need a uhaul.. We had to go to a further place due to customer not returning the 26 foot truck back. But he did everything possible to find us a truck. Once again thank you!!Katie Y.
Customer did not leave a comment.ELIZABETH J.
Customer did not leave a comment.Stephen M.