Customer Reviews for North Telshor Self Storage
(U-Haul Neighborhood Dealer)

469 reviews

300 N Telshor Blvd Ste 700   Las Cruces, NM 88011

(575) 523-3961

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(575) 523-3961

300 N Telshor Blvd Ste 700
Las Cruces, NM 88011

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very Patient and accommodating. I've only used rental equipment once. So, it was important the associates think for you and provide needed information.

Kathy J. 
Rating:
5.0

Customer did not leave a comment.

Gregory C. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
3.0

The trailer was not clean. The owner blew out the grass, but there was still oil or something in the back right corner. The forward drivers side tire was bald. The owner said it would take too long to change and suggested renting a trailer at another location. We just took the trailer we were given and hoped the tire wouldn't blow. The running lights did not work, which we didn't discover until later (our fault). There was also damages that weren't marked, but they were in the pictures that we reviewed.

Michelle W. 
Rating:
5.0

Customer did not leave a comment.

Shannon U. 
Rating:
5.0

Customer did not leave a comment.

Stephen T. 
Rating:
2.0

Not open, no clear signage with instructions for drop off. Key box not easy to find.

PHILIP E. 
Rating:
5.0

Customer did not leave a comment.

Steven F. 
Rating:
5.0

Customer did not leave a comment.

Charles O. 
Rating:
5.0

Staff was super friendly and helpful, couldn't ask for an easier transaction

jered S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHERROLA L. 
Rating:
5.0

great efficient service...

MICHAEL D. 
Rating:
5.0

Very friendly and quick service!

matt M. 
Rating:
5.0

Great customer service and friendly staff 10/10 would recommend

Alonso S. 
Rating:
4.0

Check the tires on trailer before you rent it out to new customers. One of the tires were below half the recommended PSI.

Alabama H. 
Rating:
4.0

The manager of this location was so helpful. I would definitely use this location for future needs and highly recommend it to others.

Janice S. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Very professional person to work with.

Timothy K. 
Rating:
5.0

Exceptional customer service - he's a great representative of the Uhaul Brand Scott

Scott P. 
Rating:
4.0

Customer did not leave a comment.

Sara A. 
Rating:
5.0

Customer did not leave a comment.

Casey E. 
Rating:
4.0

Fast and friendly service.

Blake T. 
Rating:
5.0

Customer did not leave a comment.

barbara M. 
Rating:
3.0

I had used this location once before & didn't seem to have an issue. I arrived and went to the back like before. I decided to use the pickup app through my phone which was a lot of pictures it seemed to take a long time. I had an issue & had to call customer service to straighten it out. I tried the door to what I thought was the office but it was locked. Customer service got a hold of the manager & let him know I was on site. He seemed rude & made a big deal that I was in the wrong location.

Brandi T. 
Rating:
4.0

Customer did not leave a comment.

Richards B. 
Rating:
5.0

The staff was extremely helpful and polite. Dropping off my truck was a breeze and I would 100% do business at this location again.

Hunter W. 
Rating:
3.0

We left the truck after hours so no interaction with people was made. The place was easy to find.

KATHRYN S. 
Rating:
5.0

furniture pads were dirty

Luke M. 
Rating:
5.0

Customer did not leave a comment.

Roseanne B. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth L. 
Rating:
5.0

Super helpful and accomdating. Thank you!

Monique P. 
Rating:
5.0

Customer did not leave a comment.

Frank K. 
Rating:
5.0

Matt in las cruses wonderfull

Marion M. 
Rating:
5.0

Quick check in.

Robert C. 
Rating:
5.0

Excellent customer service.

David R. 
Rating:
5.0

Customer did not leave a comment.

Frank K. 
Rating:
5.0

Customer did not leave a comment.

Karen H. 
Rating:
5.0

Excellent costumer service during pick up and drop off!

Frank K. 
Rating:
4.0

Customer did not leave a comment.

Noah A. 
Rating:
5.0

Customer did not leave a comment.

Kenneth F. 
Rating:
5.0

Customer did not leave a comment.

barbara M. 
Rating:
3.0

Customer did not leave a comment.

JOHN K. 
Rating:
4.0

Customer did not leave a comment.

Michael F. 
Rating:
4.0

longer hours

MAUREEN P. 
Rating:
5.0

Again I had good experience, I had no problems

JORGE R. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Very professional pick-up and drop-off. Staff was friendly and helpful. Great experience overall.

Frank K. 
Rating:
5.0

Matt was wonderful for Check In. Have returned several Uhauls to his Las Cruces location and he is always very helpful. Thanks!

FREDERICK S. 
Rating:
5.0

the door handle, passenger side, tends to stick open. Super service in office. truck did fine. needs a running board or step to climb into cab - inside handles helped. We are both a bit short!!

ROBERT D. 
Rating:
3.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA P. 
Rating:
5.0

N/a

CURNE B. 
Rating:
5.0

Customer did not leave a comment.

HEATHER M. 
Rating:
5.0

Truck shd have been cleaned especially in today's COVID days. But I do appreciate the availability of the 10 foot truck that I required.

MURTHY K. 
Rating:
5.0

Customer did not leave a comment.

Mary G. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth H. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
4.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Jerry P. 
Rating:
3.0

I tried to use your mobil app which did not work because of poor cell phone reception. The gentlemen on site was able to help me. Becaue the mobile app was impractical, I only awarded an average. I was glad I was able to find a human being to help me.

David C. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Excellent service. Highly recommend this location.

Bruce T. 
Rating:
5.0

Customer did not leave a comment.

Tennille D. 
Rating:
5.0

easy to work with. straight forward and quick... professional, would work with them again....

james M. 
Rating:
4.0

Only one truck. I needed it for 7 more days, but could not extend my lease because someone else had rented it.

Robert M. 
Rating:
5.0

a smaller uhual facility, drop-off went well

Thomas S. 
Rating:
4.0

Checking the truck and car trailer was quick and easy

Kemp J. 
Rating:
5.0

Customer did not leave a comment.

Omar R. 
Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

CLAUDIA B. 
Rating:
5.0

Customer did not leave a comment.

ALAN H. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Debra L. 
Rating:
3.0

I am perfectly happy with the service I received at this location

Donald A. 
Rating:
5.0

N/A - the process was very simple and the receptionist was helpful.

MARCUS C. 
Rating:
5.0

Customer did not leave a comment.

JOEL B. 
Rating:
5.0

Your Uhaul person is very friendly and polite. Noce to see someone who has customer service qualities.

RONALD C. 
Rating:
5.0

Manager helpful & knowledgeable.

Bruce W. 
Rating:
4.0

Customer did not leave a comment.

Raymond C. 
Rating:
5.0

Customer did not leave a comment.

DESTINIE L. 
Rating:
5.0

No improvement needed. The pick up and return went smooth. The manager was very friendly and took time to answer all my questions.

JAMES M. 
Rating:
4.0

Customer did not leave a comment.

DeWey M. 
Rating:
5.0

N/a

IRMA S. 
Rating:
5.0

Representative was very professional and caring

Robert R. 
Rating:
5.0

Customer did not leave a comment.

MIGDALIA V. 
Rating:
5.0

Customer did not leave a comment.

KURT R. 
Rating:
3.0

It is good for no stress rental. But Matt lied to me and cheated me. I don't appreciate that!

Wenndi M. 
Rating:
4.0

Customer did not leave a comment.

Julio H. 
Rating:
5.0

Customer did not leave a comment.

Bernd T. 
Rating:
5.0

nothing great customer service

CORINA V. 
Rating:
5.0

Started this process at the location on El Paseo. Due to availability, they transferred it to a different location. Finally wound up with the Telshor location. Each step was quick and painless. I appreciated not having to make all of those moves myself. Each location handed it off and kept me posted. It was very smooth.

Thomas A. 
Rating:
5.0

Customer did not leave a comment.

KYLE M. 
Rating:
5.0

The place needs a bigger sign. Its not easy to see.

IRENE A. 
Rating:
5.0

Customer did not leave a comment.

Michele L. 
Rating:
3.0

Uhaul is garbage hot garbage, telling me a day before my move they don't have enough trucks, had to get a 15 footer to move across country, yall are rude making me throw away my grill, I hate you

Michael S. 
Rating:
4.0

Nothing. We had a good overall experience.

GABRIEL D R. 
Rating:
5.0

Customer did not leave a comment.

Frigg E. 
No reviews have been submitted for this location.

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