Tell customer about all the drop off locations !!!Robert M.
Customer Reviews for On The Spot Auto LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.James M.
Everything went smoothly and fast. They were so nice and very professionalJoyce K.
Didn't like that we had to go out of our way to pick up the truck. We wanted to pick up in Plainfield, WI. Why couldn't one of the workers drop off the vehicle at the Plainfield location the day before or that morning before our pick up time at 11 am?Tina B.
Customer did not leave a comment.kevin J.
Customer did not leave a comment.Louis B.
Phone was reportedly disconnected.Mark S.
Customer did not leave a comment.Andy K.
Customer did not leave a comment.Carlos A.
Customer did not leave a comment.Michael H.
Top notch customer service from minute I walked in thru dropping trailer on the lot.John W.
The employee we spoke with was very nice and helpful in making sure we knew everything we needed to know regarding the equipment.Alexis S.
Customer did not leave a comment.adam P.
Customer did not leave a comment.barry D.
We were doing a virtual pick up and the owner showed up to make sure everything was in order. Great service experience. Easy pick up.Samuel W.
Location was fine.truck mirror not adjustable header leak. Adam the man who runs the service shop were I picked up the truck was great came back to shop after hours to make sure I could get it uhaul never notify him I was comingJohn S.
Customer did not leave a comment.Don B.
I had to go from Plainfield to colma to get a dolly because the one in Plainfield didn't have working lights. Would have thought that I would be compensated for the inconvenienceJay H.
Next time, have a truck of the size we reserved at the location we reserved it at. Do not send us 50 miles to another location only to be told they don't have our truck either. Adam at the second location was very helpful, but U-Haul is not our favorite. Next time we will use a different company.Paul V.
Customer did not leave a comment.SHERYL J.
Customer did not leave a comment.robert A.
Customer did not leave a comment.Mary S.