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Amanda A.
Customer Reviews for OG Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great staff there
Delano M.Very nice customer service experience
Latasha T.The guy at this location was absolutely awesome
Jeremiah B.This u-haul location was the best, most friendly, most efficient & quickest to get me checked out when I rented the van & also the church-in when I returned the trailer & truck
paul B.Super nice, helpful and professional.
Lesli M.Owner was very helpful Also when returning trailer he asked how vacation went. Seemed really interested if trailer pulled good and took time to talk about vacation! In this busy world it was nice to have someone that seemed interested in my family. Thanks Jeff p
Susannjeffery P.Mr. Ong was very friendly and helpful in every way. Most accommodating and professional. I would recommend him to anyone needing a rental. Great experience. Darryl Meason.
darryl M.The gentleman who helped me was fantastic. The equipment was ready to go and clean. Drop off was a breeze. Thank you!
Jeremy L.Owners are amazing!! I always choose this location if I need a Uhaul because I trust I'm getting the best service every time!
Ashley P.Very helpful and kind to us!
Maria O.They were very helpful and went above and beyond to find us a truck. Highly recommend.
Kay G.The truck I reserved online hadn't been returned yet so I was given a smaller truck. I was able to fit all our items in the smaller truck but just barely. Truck was in great condition and clean. Rental process was easy.
Justin I.Sales manager very knowledgeable with your u haul services. I will definitely recommend this location.
MORRIS P.Nothing, the owner was very helpful.
Phuong N.Parking lot was under construction. It will be nice when done
Robin W.Jeff was awesome! Great location for airport as well.
JAMES O.Location was a bit of a drive. It was a rainy day so area had standing water. However the operator was fantastic and very helpful in the pickup. I was shifted to 3 different location over course of 2 hours for equipment pickup
Christopher H.Movers unlimited is not a good company. Uhaul should not allow them to represent them.
Sammy M.Very knowledgeable and polite. They even sell ice cream pops. WAHOO, who doesnt like ice cream pops?
JIM H.The Online reservation process was very easy to navigate. The Check in process was simple (picture of photo ID), and went very smoothly when I got to the rental establishment. The Van I rented wasn't cleaned out (there was trash in the back of the van), but overall, the entire process was seamless from start to finish.
TOMEA S.Such a pleasant experience!! The guy in the store was great!!
MELISSA T.I dropped off a rental there. Seemed to be a nice guy. Then I get charges to my card for cleaning, etc. the unit was reported dirty when I picked it up with photos attached. I also reported it to him when I dropped it off. He said he would take care of it. I guess by charging me.
Brandon K.Jeffrey has always been committed to making sure my moving company has the trucks it needs...he has never let me down!
JOHN A.Wonderful Customer Service!!!
mike M.Would love to have a paper copy of contract.
WILBUR C.Said I was a model renter. I followed the rules; swept the inside, filled w/ gas. Returned clean as I got it. Apparently this is the exception now a days. Sad. :(
Christopher R.Friendly, honest, and integrity. A pleasure to do business with. Thank you!
An N.The truck was clean but smelled like cigarettes Previous renter I assumed smoked inside smelled really bad.
YOLANDA H.They were efficient and helpful at this location. I have used them before and will use them again. Great service and quick turn around.
Karen C.Great service and very polite
Efrein T.Was dirt on floor on driver side
JACQUELINE W.The gentleman who helped us at this location was excellent.
Ty G.Very friendly and helpful.
micki T.Professional and courteous service.
JOHN B.Awesome staff
Hoang N.Excellent customer service by this location owner
Hiren P.They were very nice and helpful.
Aaron N.It's sad that there are several places in Newcastle area that has the ability to keep uhauls but we had to drive an extra 8 miles one way (16 miles total) to get one and got charged for it at $1.09/mile. You guys should really keep up with the needs of people that live outside of okc.
Shawna W.Awesome customer service! Will be back!
Lucio S.The truck broke down half way and I couldn't return and had to be towed
RAMSEY H.The owner is always so helpful and kind. I've moved a few times over the past few years and each time I go to him! Even if there are closer uhauls available, I still choose him.
TIARA M.Nice, informative, helpful. Definitely would use again if needed.
WILLIAM M.Front window had residue on the insi6that would not come off
Daniel H.Nothing, everything was great!
ILDA O.Very friendly, checking the truck in was quick and easy.
Glen K.The staff were very kind and helpful.
ROCHELLE L.The truck smelled like cigarettes and I had to rent the truck for a minimum of 3 days even though I needed it for one? How does that make any sense.
Dru C.Store was not open during my drop off. It would be helpful for U-haul to identify any special (holiday) hours.
Samuel D.Best experience ever with u-haul at this location.
KERRY M.Very friendly, quick and efficient staff.
BROCK M.Great service and return fast and easy. I recommend this location!
Eduardo P.Thank you, uhaul!
Martin Z.Store owner was very friendly!
JAMIANNE C.