Customer Reviews for Power Ranch RV Boat And Mini Storrage
(U-Haul Neighborhood Dealer)

918 reviews

8228 E Germann Rd   Mesa, AZ 85212
(South Phoenix-Mesa Gateway Airport)

(480) 248-7039

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(480) 248-7039

8228 E Germann Rd
Mesa, AZ 85212
(South Phoenix-Mesa Gateway Airport)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

There is no drop box to drop my keys there.. I have to drive up again to give keys.. wasted 30 mins and 10 miles in getting single task done

Venkata Naga Rav J. 
Rating:
5.0

Staff was super friendly and very accommodating with us on this transaction at both ends.

Mark G. 
Rating:
5.0

Kevin is the best! Will only use because of him!! Thank you!!

Tyler S. 
Rating:
3.0

Customer did not leave a comment.

Marie S. 
Rating:
5.0

I ALWAYS use this location. These guys really put SERVICE back in Customer Service!!! The deserve a raise!!!!!

mark G. 
Rating:
5.0

Customer did not leave a comment.

TYLER B. 
Rating:
5.0

Great service. Very accommodating and helpful. My new go-to place. Thank you.

Ron L. 
Rating:
5.0

Customer did not leave a comment.

Zachary G. 
Rating:
5.0

Outstanding support and staff!!

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

Eric J. 
Rating:
5.0

Staff were fantastic! Excellent customer service, friendly, & professional in every regard! The well-maintained truck, pre-prepared dollies, blankets, and respective packing boxes all made our hectic move that more pleasant (if that's ever a thing :) Thank you for easing some of the pain of our move across town!

Anthony T. 
Rating:
5.0

Customer did not leave a comment.

Glen E. 
Rating:
5.0

Customer did not leave a comment.

Cameron D. 
Rating:
3.0

Had less than 1/8 of gas! The truck should be full of gas so we don't have to go out of the way to add gas before we start loading up and moving

David L. 
Rating:
3.0

Only had the required truck size and none of the reserved equipment. Had to go to a separate location to find it all.

Tanner O. 
Rating:
5.0

Customer did not leave a comment.

Rick V. 
Rating:
5.0

Great experience! Knowledgeable and friendly staff. Excellent facility.

CLARENCE W.  |  Overall Experience 
Rating:
5.0

Staff is great very friendly and very helpful.

Gregg S. 
Rating:
5.0

You guys are awsome. Best service from any other uhaul i have used in my entire 59 yr life. Keep up the great work!!!

marco S. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

These guys are the best

Leisa R. 
Rating:
5.0

Customer did not leave a comment.

Chuck M. 
Rating:
5.0

Customer did not leave a comment.

zach P. 
Rating:
5.0

David was amazing and very helpful. I would definitely recommend him and would definitely use him again 😊

Joanne H. 
Rating:
1.0

I rented a hand truck with my rental and they did not put it in the truck. My assigned truck also had no keys in it and I had to cancel last minute. Then you tried to bill me twice for the truck I couldn't even use. It was an exhausting experience coupled with an already exhausting act of moving. Thanks for nothing.

Jeremy J. 
Rating:
5.0

Very friendly and efficient-I would definitely use and recommend this location

Kristi R. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

These guys were awesome, and went above and beyond to accommodate us when the previous renter hadn't dropped off the truck we needed on time. Best U-Haul experience yet.

JEFFREY B. 
Rating:
5.0

Appreciated the gentleman who hooked up the trailer. Made sure I was ready to go

Diego G. 
Rating:
4.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

Power Ranch RV boat and storage were incredible. Made the whole experience pleasant. Were very helpful and professional. Will use them again in future rentals. 5 stars.

curtis C. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey U. 
Rating:
5.0

One of the best location I have ever used. All y business will be here for now on.

JOE C. 
Rating:
5.0

Room to turn around at the office or gate for vehicles with trailers. They unhitched the trailer near the office on my return and pushed it off to the side. Which was fine, but I don't know if I could have turned around with the trailer still on.

Shirley A. 
Rating:
5.0

Very nice equipment and location. Very friendly and professional.

darron K. 
Rating:
5.0

Customer did not leave a comment.

Brandon C. 
Rating:
5.0

Customer did not leave a comment.

Derek J. 
Rating:
5.0

Customer did not leave a comment.

daniel K. 
Rating:
5.0

great people

HENRY S. 
Rating:
5.0

I have other Uhaul locations closer to me, but to me customer service is very important. That's what you get from this location. They go above and beyond to help you. If you need any rental, this is the location for you. You won't regret it.

DEVINA D. 
Rating:
4.0

Customer did not leave a comment.

ANDREW M. 
Rating:
5.0

Customer did not leave a comment.

Nathan H. 
Rating:
5.0

Great service and very friendly serviceman.

Garry S. 
Rating:
5.0

The staff here are very professional, knowledgeable, and helpful. I drive out of my way, to reach this location anytime I need U-Haul related items.

Natalie A. 
Rating:
5.0

Very friendly and tried to help in anyway possible. These are truly U-Haul people that stand out.

ABBIE A. 
Rating:
5.0

Very friendly and helpful! Made the process seamless!

Elliott R. 
Rating:
5.0

Germann uhaul is the best.

Mark B. 
Rating:
4.0

I didn't notice that you can't fit something 6 feet wide in the 6x12 ramp trailer because the back of the trailer doesn't have a 6 foot opening. I saw that the ramp wasn't 6 foot in the description, but didn't look at the trailer good enough. Also, you can't go to another uhaul in town to fix the problem, you have to go back to where you rented it. I went to the Gilbert road one and was sent back to Queen Creek, which was closed by the time we could get back So the rental people at Germann where great but the whole trip was a waste of $100 and a couple hours. It was my fault because I didn't look at the trailer ahead of time, but still super frustrating.

Mark B. 
Rating:
5.0

Tyler met my needs with the tow dolly I needed, they also have everything else needed to haul stuff with trucks and trailers. They are great to work with. George

GEORGE S. 
Rating:
5.0

Super friendly service and trailer I rented worked fantastic. My next rental will be from this location.

Graig S. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
5.0

Tyler was very helpful. I showed up at the last minute, just before he was due to leave. He willingly stayed and helped me get a storage unit. He was very pleasant. Thank you Tyler

Donna W.  |  Overall Experience 
Rating:
5.0

The facility and the gentlemen operating it are top notch. Focused on the customer and their needs. I've used their trucks/trailers in the past and will continue to do so going forward.

Derek A. 
Rating:
5.0

Super friendly and helpful! Would come back again.

Jenna B. 
Rating:
5.0

Such a quick rental process. Very helpful staff.

geoffrey M. 
Rating:
5.0

EXCELLANT EXPERIENCE WOULD DEFINIITLEY RENT AGIAN!!

obrian M. 
Rating:
5.0

Tyler was very helpful.

Rob N. 
Rating:
5.0

They were super friendly, accommodating & helpful. Thank you guys!!!

LESLIE N. 
Rating:
5.0

Great location, lots of well maintained equipment, friendly staff

Geoff M. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

No improvements needed

tracy B. 
Rating:
1.0

The truck was filthy inside and there was no place to park when we were picking the uhaul up

Courtney W. 
Rating:
5.0

Customer did not leave a comment.

Jim S.  |  Overall Experience 
Rating:
5.0

Great service! Highly recommended this location.

Megan G. 
Rating:
5.0

Customer did not leave a comment.

GREG G. 
Rating:
3.0

The truck had 131,000 miles. The ball joints, tie rod ends, pitman arm and idler arm were/are in need of attention. This truck was all over the road. I had a shop look at it and the above fore-mention was the cause. Not a safe vehicle. Location of rental did not seem to care when I called him several minutes after leaving.

jeffrey S. 
Rating:
3.0

Reservation was for 7am, store did not open until 9am. Unable to pick up dollies and blankets. Truck had large amount of oil in the mother's attic, which we did not notice until after we had stacked several boxes on it.

Jill G. 
Rating:
5.0

They went out of their way to ensure I got exactly what was needed. The first trailer was a 6x12 but had sides on the back so you could only put a 4' wide item in it. They found a trailer that was a true 6x12 and it worked great. It was hooked up for me, tracked great and they made it an easy return. I will definitely return next time I need a trailer.

DALE J. 
Rating:
5.0

I was really stressed out about this move, however uhaul made this part of it so smooth and easy! I will definitely rent from this uhaul location if it's ever needed again!

Barbra G. 
Rating:
5.0

Customer did not leave a comment.

Todd B. 
Rating:
5.0

Customer did not leave a comment.

Agatha C. 
Rating:
5.0

Very helpful staff and well maintained equipment.

Geoffrey M. 
Rating:
5.0

Customer did not leave a comment.

Mary W. 
Rating:
5.0

As always, was a really great experience from this location.

ks R. 
Rating:
5.0

Simple check-in and return. Trailer was clean and ready to go.

ZANE A. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Chris Y. 
Rating:
5.0

Customer did not leave a comment.

HEIDI M. 
Rating:
5.0

They are always so nice to me when I come in to rent my uhaul for the weekend. I will always come here for all me rentals!

Elizet L. 
Rating:
5.0

Absolutely nothing. Tyler and Kevin went way above and beyond quality Customer Service. Will recommend anyone I know to their location. GOD BLESS😊🙏🦋✝️✝️✝️

Sherrill H. 
Rating:
5.0

Customer did not leave a comment.

Antonio T. 
Rating:
2.0

I called ahead on the 800 number and changed the date of drop off to 2/1 I also communicated that when I got to the rental location. The paperwork reflected 1/31 and now I have an additional charge of $115? Very upset!!!

ALAN W. 
Rating:
5.0

Loved the guys working there.

Marianne W. 
Rating:
4.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Cheryl L. 
Rating:
5.0

I love renting my U-Haul trucks here to move my entire home, or when I need to transport furnture and decor when I Stage/Decorate homes. The guys are super friendly, are very thorough explaining everything and very accommodating. I drive over 12 miles one way just to use this U-Haul location because they have taken care of me on multiple times over the past several years. Highly recommend this location!!!

VALERIE J. 
Rating:
5.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

The staff was friendly, professional, and very responsive to any questions or concerns. The facility was convenient and accessible. We highly recommend this facility for RV or other storage needs.

Kathy E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Travis S. 
Rating:
5.0

Customer did not leave a comment.

Cindy Lou T. 
Rating:
4.0

Customer did not leave a comment.

Keith L. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
5.0

Can't think of any improvement needs. Personnel were very courteous and pleasant to deal with.

Michael R. 
Rating:
5.0

AWESOME service from the guys at this facility. Was closing on a house in Tucson and they helped make my move flawless!

Karl K. 
Rating:
5.0

The staff at the facility made the place welcomed. I would continue to subscribe the use of the facility in the future as I get my new MH at the end of the year.

David P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david B. 
Rating:
5.0

Great people to work with. Very understanding and flexible. Pleasure to rent from this location.

Chad F. 
Rating:
5.0

I felt really valued as a customer and the gentleman at this location went out of his way to work with me.

Jessica J. 
Rating:
5.0

Always a pleasure to do business with these guys! Our event is much easier when we don't have to worry about transportation. Thanks Guys!!! 5****

Mark G. 
Rating:
4.0

Customer did not leave a comment.

Mike J. 
Rating:
5.0

Kevin and Tyler are amazing! Will come back to this location just because of them!! Thank you for the great service.

David M. 
Rating:
5.0

Thank you for your help and customer service! I appreciated you extending the time of my rental for us with no extra charge - made for a much easier day. Will come back to you if we need another uhaul!

JEREMY W. 
Rating:
5.0

Customer did not leave a comment.

Lisa S. 
Rating:
3.0

I had originally booked a 20' truck rental close to my house (Signal Butte and Guadalupe) in Mesa, AZ for a 24 hour rental (noon Friday to noon Sat). Someone from Corporate called and stated that the size truck I wanted was not available at the location closest to me due to the fact that someone else needed it at 10am on Saturday but they had a 15' there or a 20' at a uhaul a couple of miles further away. I accepted the further drive and it was all set. When my son got there to pick up the truck they only had 15' trucks available. Luckily the movers were able to cram everything in the smaller truck but it almost became a true nightmare.

Christopher K. 
Rating:
5.0

Thanks you guys rock

KEN K.  |  Overall Experience 
Rating:
5.0

I would recommend this storage facility to anyone. Is well secure and very accommodating and helpful

JAMES W.  |  Overall Experience 
Rating:
5.0

Awesome place and great helpful staff

PETE B.  |  Overall Experience 
Rating:
5.0

The staff is very responsive and have great customer service

JOSEPH S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jefrey M.  |  Overall Experience 
Rating:
5.0

We have been a customer for a few years and love the service we have received.

CYNTHIA V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chris a.  |  Overall Experience 
Rating:
5.0

Great customer service, Kevin is very helpful along with his staff when question or needs arise. I may be getting a smaller unit in the future and will definitely use the facility again and recommend to friends.

miguel r.  |  Overall Experience 
Rating:
5.0

Kevin and Tyler were great. Thank you both. Good facility to store an RV. Liked having covered parking, electricity to have a trickle charge and security features. We will return if we purchase another RV in the future.

DOUG A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANN F.  |  Overall Experience 
Rating:
5.0

Your staff is great I have been there for many years, we just moved

ERIC W.  |  Overall Experience 
Rating:
5.0

Kevin is very helpful and easy to work with.. We will come back.

RICHARD B.  |  Overall Experience 
Rating:
5.0

Excellent staff and secure facility!

APRIL F.  |  Overall Experience 
Rating:
5.0

Super nice people. Nice facilities. Great location

Privacy R.  |  First Impressions 
Rating:
4.0

Very friendly and the unit was more than adequate, clean and ready on time.

Privacy R.  |  First Impressions 
Rating:
4.0

Confused at first, thought I was getting a drive-up, must have misunderstood. Bonus is it was close enough to outside door it was basically a drive-up. I feel very safe and facility looks great.

Privacy R.  |  First Impressions 
Rating:
4.0

I had a pleasant experience the gentleman at the desk was friendly and knowledgeable. As a customer, I was treated with respect. I wish more businesses would conduct themselves this way.

Privacy R.  |  First Impressions 
Rating:
5.0

Very efficient. Good experience.

Privacy R.  |  First Impressions 
Rating:
4.0

I ended up canceling my reservation due the need for an interior climate controlled storage unit however the place and service is excellent.

Privacy R.  |  First Impressions 
Rating:
5.0

Reservation system doesn`t let me set the move in date to follow rental, rather than prior to rental. Power Ranch Storage is Great and flexible to rent one month free following move.

Privacy R.  |  First Impressions 
Rating:
5.0

The owner is very professional and great to work with. Able to assist with last minute uhaul rentals, additional storage. The location is always clean and security secured.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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