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JoAnne P.
Customer Reviews for Price Rite Tire & Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was below par experience. The vehicle had some front facing bumper damage. Return we were informed can be at any place in Tucson. But we were quickly informed that delivery is scheduled and we got scheduled at at a location that was 24minutes away from our home. I requested a drop off location less than 2minutes away from our move. Upon our scheduled location we found out it was not a Uhaul location but rather a sub location that was very hard and not bee accommodating. We had to call Uhaul and request a drop off of cos since there was no staff there to accommodate. This was a less than good experience. I do think I will not be using Uhaul for my next moving experience.
Yvette P.For few potato chips on the floor the Location In Phoenix charge me 40$. And he was not friendly
Eli Y.I dropped the truck off after hours, so I didn't have a personal exchange with anyone.
Azar B.The trailer had an oily odor and got our belongings dirty
Elliot M.I liked the location and the service was great. The only issue I had was I requested it from a different location and UHaul changed it on me. I was going to walk over and get the truck instead I had to find a ride to the new location.
Richard L.Not the best part of town, and already closed at 4:21pm. I had to leave the trailer unlocked in a non-secure area. This is not the best feeling knowing that if it gets stolen I will have some legal issues to answer. I took many pics but still, closed before 5pm.
ERIK B.Friendly service.
Craig M.Very helpful & showed me a trick with how to lock the roll-up door! Gave me some peace of mind during my overnite stays while traveling from CA to NC!
Colleen P.The trailer was very old. It was a dull Grey and could could barely read U-Haul on the unit.
natalie R.Thanks for the great service!
COREY B.Have the windshield cleaned.
Gregory G.Thank you
ROCIO C.I have used U-haul for many years now and almost every time I have paid for a regular/appliance dolly it is NEVER in the truck when I pick it up. A few times I've picked up and the location was closed and there was no way to get a dolly. I don't understand what the disconnect is. I order online and I do the self check in. This last rental I just knew because of the history the two appliance dolly's I ordered were not going to be in the truck. Sure enough I open the back no dolly's. Luckily I was running late and didn't pick up the truck right at 7am because a worker at this location arrived at 7:30am and was able to give me the dolly's when I asked. It's just frustrating because the self check-in is speedy and convenient but the add-ons are over looked.
Bailey S.This online check in did not go like the other ones, there were several problems and the check in took about 20min
William D.Eh, not much to say, I was just returning the truck. I didn't go inside… it was fine. Thank you!
JACOB U.You guys took my daughters money.
Sheryl G.Great service and easy process.
Jonathan H.Location was convenient personnel was great they met my needs would totally recommend I give them five stars
JAMES T.This is a third party facility which obviously means that they charge more for their trucks than an actual Uhaul location. I booked online and selected the truck for $29.99, (like I've done several times before) and when I got there the truck I received was the one that normally costs $19.99 online. Smaller truck, smaller loads, more trips, more money. I was not happy.
LASHONDA J.Have personnel at the return facility. When I got there it was closed
RAMON D.Rental as well as checkout was quick and painless. Everyone at this location was very helpful! No improvements needed.
GREGORY T.The owner could take time to listen and not just assume!
JULIAN M.I will be calling Taylor she left me a message but I will call later
Nicholas R.Have more supplies
Leslie K.Just an ok place. Wouldn't help with issuing a refund for the furniture pads I never picked up.
Kevin W.Staff was so friendly
Jason R.No everything was perfect. Staff was great
MANUEL M.The roadway in front of this location has VERY narrow lanes. If you're not used to driving a large truck it can be very difficult here.
TYLER Y.Great team I'll be sure to use them whenever I need a truck.
ORAL M.Excellent customer service. I had a discrepancy in my rental rate and they solved it.
RAY M.The 24/7 feature is really cool.
Robert K.The customer service was great! Each time I called as well as in person the employee was courteous and friendly. It was very refreshing to encounter since these days no matter where you visit, the employees treat you like a burden rather than a customer paying for a service.
Arthur N.