Nick was so helpful and friendly! He went out of his way to make sure we had our full reservation fulfilled!Kacey S.
Customer Reviews for Smith Family Bail Bonds
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Michael S.
Owner was very nice and professional.Tiffany M.
Customer did not leave a comment.Bruno P.
Thanks for easy process and smooth ride.Blair H.
Customer did not leave a comment.JANICE B.
Customer did not leave a comment.Joseph T.
Customer did not leave a comment.Randy G.
They weren't there when I dropped the truck, and the number they have for the location was a voice-mail called a few times no answer that day as well days afterCharlene S.
Nick was really easy to work with and very accommodating!! I think I called twice to change the pickup time and he had no problem with it either time. I'll definitely recommend this location to local family members and use his services again! Everyone we came in contact with there was friendly and helpfulMEGAN H.
Customer did not leave a comment.Jae Hoon J.
Customer did not leave a comment.Thotsaphon S.
Nothing.it's just fine.marvin J.
He was helpful and even came to by house to connect the trailer. He even helped me load the car onto the trailer. I didn't know that I needed to disconnect my drive train. I towed the car across country and now my transmission is blown. I wish he would have told me how important that was to do when towing an automatic. Putting it in neutral is not enough.Jared C.
The inside of the truck had a very strong smell of weed. I know - not much you can do about it, but I was not expecting a 2nd degree high when I rented a truck from U-Haul.Rasheed D.
Customer did not leave a comment.Don S.
Customer did not leave a comment.Pete R.
Customer did not leave a comment.Erica H.
Customer did not leave a comment.Joshua H.
Customer did not leave a comment.MARIANNE Y.
Customer did not leave a comment.Michelle K.
nice team and super accommodating to a last minute request.Alice S.
I would have rated higher but I was misquoted $29.99 on the 800 number for the second day use of the truck. .Paul O.
He was a Godsend!!!Craig R.
Nothing. The owners were very friendly and efficient. Excellent customer service.Kim S.
Customer did not leave a comment.madhusudhan B.
Everything was great! Check in and out was fast and easy!Alana W.
Customer did not leave a comment.Richard A.
Customer did not leave a comment.Manuel D.
The gentleman that helped me was super friendly, easy to chat to, and made the experience simply easy, and enjoyable. Would use this location again any time I need a truck!Julian R.
Fast drop offanthony H.
The truck was ready when I arrived, Nick explained everything to me and had the additional items I requested in the truck ready to go.Michele C.
Service at this location was Outstanding. I reserved a 15 foot truck but didn't realize that include the inside of the truck is only 12 feet. Smith Family Bail Bonds was incredibly helpful and went above and beyond to get me a 20 foot truck instead. I can't recommend them enough. They really saved my bacon!Shannon B.
Good serviceRichard A.
Courtesy and efficient! Thank you Smith Brothers.madison R.
Deserted spot not open despite hours posted when selecting return location. Name on business not the same as advertised on website when selecting location. I felt very uncomfortable leaving the truck there. Parking lot is to small for all these trucks. Forced to return the equipment via cell phone which I do not like. I'm paying to speak with a person when returning equipment. Forced to put additional equipment such as the heavy dolly into the cab as well as other rented equipment. Not a good representation of UHAUL overall. Will think twice on my next rental which is coming up about locations. Sticking with UHAUL corporate locations to do business in the future. Do not trust satellite locations for returns.Rogena K.
He was very knowledgeable and helpfulDion W.
Customer did not leave a comment.Lanika J.
CHANGE YOUR ONLINE SIZES. 12'6 IS NOT THE BED SIZE. IT'S 11.11" I had to return the truck after driving to my location and finding out the hard way, my carpet rolls didn't fit. I specifically asked if the bed was 12.6 and it's not. I trusted U Hall and it's false advertising and it cost me time and MUCH stress driving a 20 footer on major highways in traffic. It was the only option at his location. MAKE THE CHANGE to 12' not 12.6 bed.lynne B.
Everything went very smoothly. Our truck was ready they were there when we turned it no problems whatsoever. Thank you U-HaulBeverly L.
Nothing -- excellent customer service, truck in excellent condition.Kim F.
Customer did not leave a comment.April H.
Customer did not leave a comment.Frank T.
Service provider told me each package of moving pads contained 12 when they only contained 6, and shorted me 4 packages. The receiving location made sure I wasn't charged for "missing pads" I never had.Diana W.
I have rented from this location twice now. Both times the trucks were clean and ran well. There was even a backup camera! Staff is always great too! I will definitely rent from this location againtatanshia C.
Customer did not leave a comment.VAHID B.
Customer did not leave a comment.Jacqueline B.