... The Company has smooth POS N the staff R always friendly, helpful N courteous ... ...STEPHENM P.
Customer Reviews for U-Haul Moving & Storage of South Walkerville
Windsor, ON N8W3P4
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good dry placeKim B. | Overall Experience
Can not get any betterROBERT B.
Customer did not leave a comment.William D.
Excellent serviceChristopher R.
Customer did not leave a comment.ahmed J.
Good service, good equipmentMei W.
Customer did not leave a comment.Kelleigh M. | First Impressions
All were very pleasantâ€¦ great team at this locationChristopher R.
Check-out was not seamless, as there was a mileage discrepancy associated with the previous customer usage. I had only needed the truck for less than 25 miles, as agreed to but the agent had to adjust the final bill manually, due to data entry errors. In the end, the manager "April" approved the change. Please check the mileage going out, as I did.BRADLYJAMES C.
The staff was super helpful and friendly. I wish I had gotten names of the fella that assisted me with buying boxes , truck rental and storage rental. He was top notch! Thank youKelleigh M.
Customer did not leave a comment.DAVID M.
Customer did not leave a comment.ANGELA-MARIE L. | Overall Experience
I put way too much fuel when I returned truck so uhaul didn't credit me back. That's about $90 out of my pocket.Aaron G.
Customer did not leave a comment.Isaac V.
My Pick up was for 230ppmbut we didn't get our rental till 415pm due to uhaul not taking care and making such everything worked. Thw light didn't work n they try to say it was our equipment which it was not.i waste a whole 1 hours plus because of Incompentent workers. This location had a bunch of workers but only one knew how to work the computers. You guys basically had people stand around do nothing and get paid if you look at your camera could see when I got to the location around 230pm . That there was multiple customers but one guy working the computer and one guys just sitting and doing nothing. ( I know if it was my business I wouldn't want to pay people for doing nothing) and if you guy are please hire me haha. But yes worst experience of my life with uhual so far.Pitar D.
After dealing with an unexpected minor accident with a rental trailer and paying the associated damages, despite having purchased an insurance plan, I was informed that in order to offload the trailer onto a replacement trailer, I would have to pay for a replacement trailer. Although I protested the situation no other alternative was presented to me. I left the premises extremely disappointed and proceeded to offload the trailer and unhitch the trailer solo. Understanding that the facility on Walker is apparently being staffed by neophytes I have to say as a repeat customer of this company I'm beyond disappointment. Doubting that I'll get a response.PETER D.
Don't make it so hard for a person to check out after hours! What if they don't have the internet?Mark J.
Customer did not leave a comment.Tina L.
Customer did not leave a comment.Abbey Lee H.
I explained the truck was dirty when I got it, and he was ok with it.Leandro R.
right turning signal was out and it was very dangerous for us doing lane changes on the hwy. The inside was clean but really needed to be dusted. Dash had a lot of dust. The workers we encountered were excellent in getting us in and out quickly and very friendly.JamesTodd S.
Great staff @ Rebecca..Segun M. | Overall Experience
Good return experienceGustavo C.
The trailer door was difficult to close when we brought it home. Once we arrived at our destination and opened the door we were unable to close it again. We were brought a replacement trailer which also had difficulty with closing and opening he door. It seems that some regular maintenance is required.Jennifer N.
Although it was a sad time in my.life a break up after 27 years the staff at the walker rd location made the transition a little easier. Thank youtammy u. | Overall Experience
Business As USUAL ... you have got this one in the bag BEST!VIRGINIANNE V.
Customer did not leave a comment.Denis V.
GREAT CUSTOMER SERVICE ON THE PHONE AND IN PERSON; FRIENDLY, CLEAR ON THE PRICE AND OTHER EXPENSESJack B.
Customer did not leave a comment.Patrick B.
Impeccable service and facility. Thank you.(Banks Auto Groups) Mike F. | Overall Experience
I arrived 30 min before my schedule the original dolly I was to get had a bad light on it so they decided to give me another one it had to be reworked also this should have been done before I had arrived as me set time was 10:00 amJon Z.
Customer did not leave a comment.Jeff S.
Customer did not leave a comment.Brenda L.
My experience with the GM Uhaul storage facility for the last 2yrs was great! I have no complaints.Rochell O. | Overall Experience
Nothing everything went very smooth I was quite surprisedMary H.
Always pleasant here! My go to location!!!Timothy B.
Customer did not leave a comment.Karl T.
Customer did not leave a comment.Zachary G.
Customer did not leave a comment.Gridiron B.
We waited in a line of 4 people while 2 of the 3 customer service people laughed and talked. It was rude and inconsiderate. On return of the vehicle we were told to drive up and wait in the truck for someone to come to me. No none came and I finally had to go in. Poor customer service.Jay M.
Customer did not leave a comment.TANYAJEAN D. | Overall Experience
Customer did not leave a comment.MOHAMED J.
Customer did not leave a comment.Bond B.
fix door lockroy C.
Wasted an hour trying to rent the vehiclesRick D.
Customer did not leave a comment.NIKOLA G. | First Impressions
Customer did not leave a comment.VlantDimitris V.
Customer did not leave a comment.Dion W. | Online Move In
Customer did not leave a comment.dion w. | Overall Experience
Customer did not leave a comment.frank D.
The process could be a little faster. Overall it was great.ZSOLT M.
I was assured safe keeping of my treasure and staff were always friendly and helpful with my questions, and patient with my ongoing issues of being able to pay on time. I will make sure to let anyone who needs a great storage solution know that this is the place to store their stuff.Victoria b. | Overall Experience
Everything was perfect.RICHARDB A.
Customer did not leave a comment.Ryan P.
I have never rented.a storage unit but.I.have to say, the staff.made.the experience easy and stress free. The.staff was.amazing. They were helpful., patient and very informative. I would definitely recommend U-Haul. Thank You- Norma Coxnorma c. | Overall Experience
Customer did not leave a comment.Sean R.
Customer did not leave a comment.Andrew F.
Some staff didn’t know what they were doing. I was supposed to receive a pro rated credit for a storage unit. He just gave me a zero balance because he didn’t know what to do or anything about itDebbie D. | Overall Experience
Staff are amazingChristine D.
Better to replace the picture report upon return car with word report.Wei W.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.wassim A.
Customer did not leave a comment.DAVID B.
I was moved to a different equipment without any prior knowledge. As the booking was after hours I had no option but to take the equipment that was assigned as customer service wait time was close to an hour. When I asked to be price matched when returning the equipment I was told I was wrong to even pick up the vehicle and should have left If I was not happy with the equipment assigned. U Haul is the most predatory company in north America. When I tried to call customer service after they hung up on me 2 times.Shubhang M.
Customer did not leave a comment.Jeanette M.
Vehicle rented had warped front rotors, brakes. Making it almost scary to brake above 50 mph. They charged me for gas after I had put fuel in past the recorded level, then after they adjusted the bill for the fuel, charged my credit card for both the corrected bill, and the overcharged bill. Not happy or impressed at all The gentleman at the counter tried to be helpful.Curtis B.
Customer did not leave a comment.JOHN D.
Customer did not leave a comment.ANTHONY S. | Overall Experience
Customer did not leave a comment.RAMY Y.
Keep up the great customer service 👍Tim N.
Was excellent 👍ABDUL-RODHA A.
While we were unloading we were checked on a few times to make sure everything was OK, if we needed anything and to let us know where carts were. A gentleman also brought us cold water and a freezie for my son. I thought that was fantastic. Definitely a step above and beyond. However there are a few leaks in the roof and my unit has an open ceiling. I'm hoping nothing gets leaked ok.TRISHA D.
Management was excellent and willing to work with me thanx againThomas K. | Overall Experience
Customer did not leave a comment.Penny H. | Overall Experience
Never renting again nor will recom3nt to anyone else.Mohsen D.
It takes 15 minutes to walk to and from my bus! I would only recommend that location if they had someone drop them off and pick them up. Next time I may go to the Dougall location.Katherine F.
Customer did not leave a comment.Rebecca V.
Customer did not leave a comment.Patrick R.
Still waiting to be reimbursed ! They charged double!PETERJ S.
Mobile app is a bit glitchy but overall a good experienceSharon Q.
Customer did not leave a comment.BRAD S.
Customer did not leave a comment.Stephen R R. | Overall Experience
The only reason it is not 4 out of 5 is that it took 20 minutes to make my return. I do however accept the problems of today being a factor but the overall service was very satisfactory and he staff are very pleasant. The vehicle was dependent, clean and did the job. I have o problem with using this location again and again.John F.
Everything was perfect. Two employees stood out and my wife and I would like to acknowledge them. Christian and Rebecca. They made our experience that much better. Your lucky to have them.WILLIAM R.
I was in and out. Very fast and efficient.Erica B. | First Impressions
Customer did not leave a comment.Dawn F.
Customer did not leave a comment.Rebecca G.
Customer did not leave a comment.Edwina L. | Overall Experience
Customer did not leave a comment.Richard K.
Customer did not leave a comment.Gilvan A. | Overall Experience
Making arrangements in one city and picking up in another 3 hours away it could not have gone any better. Thank You U Haul staff for all your help and courtesyPerry R.
Terrible customer service. I dropped the truck and then got a text to check out online, so had to drive to the location to checkout. $20 service charge for doing your job?KUMAR R.
To make it easier for customers, it is suggested that the vehicles begin with a full tank of fuel, then it can be topped up before the vehicle is returned. It is confusing to have only 1/4 tank or less and figure out just how much to fillRichard C.
I was asked to call in some further information which I did. After four attempts I was put on hold and gave up. Respectfully yours, John Cooper BAJohn C. | First Impressions
The checkout was great! But the odometer reading was incorrect on the document. It was 20 km or something extra I think. It should be checked before renting the vehicle out. Otherwise all good.PAAWAN B.
Customer did not leave a comment.william K.
I have been a client of this location in Walker Road in Windsor Ontario for a couple years now and am very happy with all the good work they do. The management and employees can be counted on, are easy to talk to and very helpful. I have rented moving vans and trailers, as well as bought supplies and have storage at this location. Very satisfied.David C.
the truck was not cleaned out from the previous user. there was garbage i threw out and i recieved a call about a forgotten back brace which was not ours.aaron G.
Customer did not leave a comment.Gavin C.
Too much dirt in the air.David M. | Overall Experience
Friendly and knowledgeable staff. Very helpful.LISA Q. | First Impressions
Customer did not leave a comment.Rebecca V. | Overall Experience
Customer did not leave a comment.Edward W. | First Impressions
Customer did not leave a comment.Rebecca V.
Good serviceMei W.
Customer did not leave a comment.Wissam A.
The only drawback I had was the cost of the rental. Very pricey.Brian M.
Great customer serviceRAMSEY F.
Customer did not leave a comment.ron M.
Service level was amazing.. Thank youjeff L.
Customer did not leave a comment.Jamie J.
Nice. 😎WALTER R.
I was to get the truck at 8 am, but didn't get till 9am or later, but otherwise, excellent service. In fact I'm renting another truck for this weekend from the same location.Mahavir O.
Customer did not leave a comment.Nahome B.
Customer did not leave a comment.Debbie D.
Great customer service!Ayaz A.
Nothing , staff was very helpful and friendly.mark R.
Customer did not leave a comment.sukhjeevan S.
Customer did not leave a comment.May Z.
We made a pick up location mistake and it was "no problem" to fix. Rebecca was personable and professional. Couldn't ask for more.pat C.
Customer did not leave a comment.Laura J.
Customer did not leave a comment.Douglas G.
Customer did not leave a comment.Vijay krishna A.
Customer did not leave a comment.WADDAH M.
Customer did not leave a comment.Suanne T. | First Impressions
Customer did not leave a comment.Wendy K. | Overall Experience
Always a good experience with this company. Equipment is well maintained and perfect for the job. Facilities are amazing.Glenn M. | First Impressions
Customer did not leave a comment.Ashley P. | First Impressions
Overall, I had an excellent experience. The only negative was the bird dropping that I found on an item. It occurred because there is no roof on the unit, just a grate which the bird likely sat on to do it’s business. Luckily the item is plastic and there was no harm so it wasn’t an issue for me; however for people who are storing items that can potentially be ruined by bird droppings it may be something to consider.lisa k. | Overall Experience
Excellent staff, very friendly and helpfulLynne A. | First Impressions
I was not given the 30 days free storage as promised but instead I had 20 days l.CRISTOBAL H. | Overall Experience
Customer did not leave a comment.Trina J. | Overall Experience
Customer did not leave a comment.SEANAOLIVIASIMON P. | Overall Experience
Good so farDavid L. | First Impressions
Customer did not leave a comment.IVAN M. | First Impressions
Customer did not leave a comment.Ron R. | Overall Experience
ALL EXCELLENT. GOOD STAFFDawn S. | First Impressions
Customer did not leave a comment.Teena O. | First Impressions
Customer did not leave a comment.Mary L. | First Impressions
Customer did not leave a comment.Penny H. | First Impressions
Had to leave because of fear that I was not going to be able to stay because of the expansion of the indoor storage was moving out the rv storage. During the transformation I found many nails around on the floor. Hopefully no one gets one in a very expensive tire. But for the years I was there everyone was very helpful and nice. Thank you to you and your staff.james p. | Overall Experience
Customer did not leave a comment.TAMMY D. | Overall Experience
Customer did not leave a comment.Jody W. | First Impressions
The facility does have an odour - manufacturing smellRaquel C. | First Impressions
Customer did not leave a comment.Susan S. | Overall Experience
Customer did not leave a comment.DAVID P. | First Impressions
The staff was great. Also very helpful on on my questions.David J. | First Impressions
The best team who I believe gives the best representation of uhaul. Thanks guys!Sal K. | Overall Experience
Thanks everyone for the great workAZIZ C. | Overall Experience
Customer did not leave a comment.Ole P. | Overall Experience
Customer did not leave a comment.Robert P. | Overall Experience
S Staff were all customer focused. Storage facility; very clean, convenient and 100% secure.Robert M. | Overall Experience
Customer did not leave a comment.Sabrina S. | Overall Experience
I would like to especially thank April ,the manager. She was over the top amazing ! So helpful, kind, and taking care of any needs we had. She was very accommodating. . I feel she needs to be recognized for her professionalism. She was absolutely amazing and because of her I will reccomend Uhaul to everyone.Kelly E. | Overall Experience
Customer did not leave a comment.Richard L. | Overall Experience
Customer did not leave a comment.Pamela S. | First Impressions
Very nice staff and a large, well- kept indoor facility with easy accessDAVIDR W. | First Impressions
Customer did not leave a comment.Landon L. | First Impressions
Customer did not leave a comment.TANYAJEAN D. | Overall Experience
Customer did not leave a comment.BRENDA S. | Overall Experience
Excellent, friendly customer service. Was offered a great deal on my locker with an optimal location. Very satisfied with the facility and staff went above and beyondTraie P. | First Impressions
April who runs the facility was very helpful very polite and really knows how to treat her staff the whole staff was helpfulClayton D. | Overall Experience
Ryan and Erin are PHENOMINAL employees and really, really lovely individuals. They both exceeded their duties. Very lucky to have them as employees and they certainly deserve praises and a raise!Heidi F. | First Impressions
Amazing staffRyan C. | First Impressions
N/Akimberly b. | Overall Experience
We are thrilled with having a heated indoor storage facility. Drive up too the unit is priceless.Robert M. | First Impressions
Thank YouVera M. | Overall Experience
I moved out because they where not a proper fit for .y business. I was not happy that they advertised 24 hour access but that was the furthest from the truth.SEAN M. | Overall Experience
Customer did not leave a comment.eddy m. | Overall Experience
I would like to thank April and Rebecca for their help recently. I have dealt with April before and she goes above and beyond to provide excellent service.Kathleen C. | Overall Experience
Customer did not leave a comment.CONNIE A. | Overall Experience
Customer did not leave a comment.sean p. | First Impressions
Customer did not leave a comment.Carole N. | First Impressions
I exited ~3 weeks early and am expecting a refund. The staff stated I would not receive. Please refund the unused portion. Otherwise I will seek other storage options for my next storage needs. Thank youBrian K. | Overall Experience
Customer did not leave a comment.PEGGY D. | Overall Experience
Customer did not leave a comment.Marilyn L. | Overall Experience
Clean and large, fully accessible washrooms. Friendly staff.STEPHEN M. | First Impressions
Customer did not leave a comment.Michael S. | Overall Experience
Customer did not leave a comment.Al Hayo M. | Overall Experience
A 5 star experience. We rented storage boxes, a 20 x 20 locker and vans a couple of times. All experiences were A1. The staff are super friendly and efficient.A special shout out to the employee Dana. What a breath of fresh air. She is a tremendous asset to the company. Customer service par excellence.Tony B. | Overall Experience
The staff upon my arrival were both outstanding and very nice !! I was dealt with respect !! I would certainly recommend this location. Upon closing my account and picking up my stuff in my locker I was again treated with a smile and respect !! Very please !!RODRIGUE I. | Overall Experience
Customer did not leave a comment.john b. | Overall Experience
April in particular has provided the finest customer service and support ! She represents UHAUL in an amazing way and has been a huge help in supporting our Rotary community projects. Rebecca and all other staff members are doing excellent work. I highly recommend this business.Betts M. | First Impressions
Great service, great facility, smooth in and out.George M. | First Impressions
Every time I need you guys you were there for me. Your night Security girl is a Superstar, don't lose her please. Her customer service and helpfulness is amazing. We will miss her. Thanks April for helping me at times when you were at home. Please email me when you have a spot for a 32ft RV and I will have somebody dealing with you while I am abroad. Thanks for being so great with me.HINDEYWALTER M. | Overall Experience
Customer did not leave a comment.Leighanne R. | First Impressions
U-haul computer system always down. Staff has no idea what storage is open or locked. Took 5 trips from office to lockers to find one open. Confusion is utterly ridiculousJOHN S. | Overall Experience
The site was really good.Michael L. | Overall Experience
Thanks for giving me a safe environment for my belongingsJames L. | Overall Experience
Very Clean and tidy. I am in need of storage in the near future and would like to know any deals you have.GAETANO F. | Overall Experience
Great indoor storage facility with superior security, lighting and cleanliness. Staff always very pleasant and courteous . Highly recommend to friends,family and business associates. A. Pinard for Margaret Bourdeau.Margaret B. | Overall Experience
Customer did not leave a comment.Holly R. | First Impressions
Customer did not leave a comment.michael o. | Overall Experience
Very helpful and nice .i have never had a problem.i love it heretammy u. | First Impressions
Customer did not leave a comment.APRIL LYNN A. | First Impressions
Customer did not leave a comment.Rob F. | First Impressions