Customer Reviews for U-Haul of Clearwater

3,403 reviews

201 S Missouri Ave   Clearwater, FL 33756

(727) 461-2532

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(727) 461-2532

201 S Missouri Ave
Clearwater, FL 33756

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer service was excellent!

Nicholas H. 
Rating:
5.0

Customer did not leave a comment.

byron H. 
Rating:
4.0

Customer did not leave a comment.

Doreen S. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO R. 
Rating:
5.0

Customer did not leave a comment.

Diana R. 
Rating:
5.0

Customer did not leave a comment.

Samy Y. 
Rating:
5.0

Customer did not leave a comment.

karen M. 
Rating:
5.0

Customer did not leave a comment.

Emily P. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Very courteous and professional staff. Reasonable rates.

Carl U. 
Rating:
5.0

Hard to beat this. You pull-up to a designated drop off point and they park it and give you your total. Most user friendly Uhaul so far. Thanks.

Larry F. 
Rating:
5.0

Customer did not leave a comment.

Luis C. 
Rating:
5.0

nothing it was good

adrian Y. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Rebecca M. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Jan V. 
Rating:
5.0

Customer did not leave a comment.

Alexandra P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

Dwaine R. 
Rating:
1.0

Im very upset with my last reservation and filed a complaint. The rate increase is absolutely ridiculous and was never discussed due to the manager being so busy and admitted being understaffed and apologized because he was rushed with us. When asked if everything was the same as when we rented 2 weeks prior, he said yes…which was not true. I feel a credit should be given. We are willing to pay the rate we paid previously but price gouging by Uhaul is unacceptable.

Heather M. 
Rating:
5.0

Office was nice and stacked up. Personnel are very accommodating👍

Maria K. 
Rating:
5.0

Good job 👍🏻

STAN H. 
Rating:
5.0

Customer did not leave a comment.

DENNIS B. 
Rating:
2.0

the van i rented smelled like gasoline so bad. i don't know maybe it was a leak somewhere or something. and also when i got the contract the gas level was 3/4 on the contract and a van showed 5/8. when i returned the van i told it everything to one of the guys who work there. he told me, don't worry, we will handle it no problem. and then just a few minutes later i got a receipt on my email. and that's it.

Alexey V. 
Rating:
4.0

Customer did not leave a comment.

Melody R. 
Rating:
5.0

Store needs more helpers. Long line three times.

STEPHANIE S. 
Rating:
5.0

Only issue was that the trucks check engine light was on. The guy scanned it and said it was a faulty o2 sensor, rest it and the light stayed off until 150 miles into my trip. Not a big deal, the truck was fine other than that

Frederick C. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Javier C. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

JIM D. 
Rating:
5.0

Customer did not leave a comment.

Chris C. 
Rating:
3.0

Customer did not leave a comment.

Andrew G. 
Rating:
5.0

Customer did not leave a comment.

MARC-ANDRE S. 
Rating:
5.0

Customer did not leave a comment.

JUDI H. 
Rating:
5.0

Guys were very helpful. Chris hooked up the transport and helped to load the car as well. Pleasant set of staff.

Joju S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
1.0

Ed was nice and smiling as he hooked up the death trap of a trailer to my truck. Moving from FL to PA, the trailer was making noise when I picked it up and he said "it'll even out once you get on the road". In NC this trailer's brakes finally melted and locked up the wheel and had I been driving on the highway the mechanic said it could have flipped and injured us. He rented this trailer to me knowing it was not road worthy. We had to unload and reload a new teailer after this one was flatbedded to anothe location, taking 5 hours with no help from UHaul. I incurred expenses in gas, hotels and food because of this delay that Uhaul will never care about. DO NOT rent from this location!

Gina S. 
Rating:
5.0

The manager guy was big help! He did things before I ever asked as far as helping to put trailer on hitch and take it off. Very polite and professional

Marion W. 
Rating:
5.0

Great customer service, clean and organized in the store.

Greilhys V. 
Rating:
5.0

Customer did not leave a comment.

Sascha B. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
5.0

Customer did not leave a comment.

BARRY B. 
Rating:
3.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Very quick no hassles

Richard C. 
Rating:
4.0

More customer parking in front.

Mike S. 
Rating:
4.0

Customer did not leave a comment.

Dean B. 
Rating:
5.0

Customer did not leave a comment.

sharle W. 
Rating:
2.0

Maintain equipment better. Truck rented was not road-safe.

CRISTIAN M. 
Rating:
5.0

Customer did not leave a comment.

Oriana B. 
Rating:
4.0

Customer did not leave a comment.

Craig W. 
Rating:
5.0

Everything was good to me?

ibrahim K. 
Rating:
5.0

Customer did not leave a comment.

Aleksandar I. 
Rating:
5.0

Customer did not leave a comment.

Francisco A. 
Rating:
4.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

RichRd T. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

Matthew N. 
Rating:
5.0

Excellent service from Ed the manager. Good value. I'll be back.

Mark M. 
Rating:
4.0

I've rented many times but this time the Truck was junk.

Howard L. 
Rating:
5.0

Customer did not leave a comment.

Murat T. 
Rating:
5.0

Customer did not leave a comment.

KESHONNA G. 
Rating:
5.0

Customer did not leave a comment.

Luidalia G. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

George C. 
Rating:
5.0

The gentleman I dealt with was very courteous and efficient.

PATRICIA P. 
Rating:
5.0

Customer did not leave a comment.

Charlie S. 
Rating:
5.0

Fantastic Service, direct and to the point 👏 👍

Michael O. 
Rating:
5.0

Nope. Everything was great.

Sandra W. 
Rating:
5.0

Customer did not leave a comment.

ryan D. 
Rating:
5.0

Customer did not leave a comment.

Jeff L. 
Rating:
5.0

Super friendly guys, made the process super quick and easy

Alisha W. 
Rating:
5.0

Keep doing what you do. Great service.

Matthew T. 
Rating:
4.0

trailer floor was covered in an oily substance the got on my items

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Sherry B. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Both service guys were really nice fast and knowlegable! great location

PAOLA L. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Put a locking mechanism on the hitch so you can secure it to your vehicles hitch pin.

Leonard B. 
Rating:
5.0

Very little customer parking. Difficult to turn around and get our car out of parking lot when picking up U-HAUL.

Andrew E. 
Rating:
5.0

I got stuck in Tallahassee trying to get back to Clearwater, electrical issue w my rented budget truck!! Budget was terrible at helping me, BTW. I spoke to "Singing Thomas" and he gave me a grace period to return the trailer without being charged. I am very grateful as my Brother just passed away and I had to do this trip by myself.

Carol D. 
Rating:
5.0

Pick up and drop folks were great. Trailer was new and pulled great from Iowa to Florida.

Kent L. 
Rating:
5.0

Edward, Eddie, Tyson & the Boyz are the best ❗

ANNETTE K. 
Rating:
5.0

Great customer service. Easy pickup and drop off

Kimberly W. 
Rating:
5.0

Customer did not leave a comment.

Steven R. 
Rating:
5.0

Customer did not leave a comment.

Tenisha S. 
Rating:
5.0

Eddie, wasvery helpful, courteous and professional. A great experience. Thank you.

Andy C. 
Rating:
5.0

Had trouble checking in the extra dolly we had to pick-up from a location other than our original truck pick up. There were 2 separate contracts so there was an issue closing out the contracts, but it was finally able to be done with a phone call by staff to U-Haul. Staff was very helpful for us.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Great customer service at Clearwater location!

LAUREL G. 
Rating:
4.0

Customer did not leave a comment.

doug H. 
Rating:
5.0

Excellent helpful general manager

Don M. 
Rating:
5.0

Customer did not leave a comment.

Dillon L. 
Rating:
5.0

You two worked so well together, asst manager and cust service representative.

DAVID B. 
Rating:
5.0

Very respectful. great employees

Robert B. 
Rating:
3.0

People were nice and helpful. They had good availability of equipment. Everything was on time and as expected in that regard. The truck I rented was pretty banged up looking and right before I returned it (we only drove 25 miles) the check engine light came on. This didn't diminish the usefulness of the truck, but I would say that the vehicles here could use some TLC.

Andres K. 
Rating:
4.0

I rented a "pod" storage unit. The staff just hooked it to my vehicle and no attempt to explain how the unit worked, especially the ramp lowering and raising procedure.

david w.  |  Overall Experience 
No reviews have been submitted for this location.

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