Customer did not leave a comment.Tracy K.
Customer Reviews for U-Haul Storage of League City
League City, TX 77573
(24 hour access - outside units and designated interior halls only)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had a reservation at uhaul on highway 3 in webster for 12noon pickup, got there they told me reserved vehicle was down due to nail in tire and no other vehicle to rent. They got me a reservation at 2500 west main street for 1pm.Paul N.
I can not say enough good things about Brian. He was professional, knew what he was doing, and handled being extremely busy with ease. You can tell he takes pride in his job. He made our stressful moving experience a breeze when it came to getting the storage unit and being taken care of. Would absolutely recommend coming to this uhaul and working with Brain.Brandy L. | Online Move In
Customer did not leave a comment.Kelli B.
I would like to Thanks Mr.Brian for outstanding customer service.Nasser A.
The Lady here is extremely kind, friendly and informative. She made the process less daunting and fun.ada W.
Customer did not leave a comment.Chris A. | Overall Experience
Customer did not leave a comment.Warren S.
Customer did not leave a comment.Joe F. | Overall Experience
I was worn out from a move back to my home state of Texas following the death of my wife in WA. I was treated with decency and respect by Brian. I am certain he did all he could to be helpful to me during a very difficult time in my life. It is appreciated and shall not be forgotten.Nathan A. | First Impressions
Perfect, great performing truck! So easy to use.Franz W.
Mr Thorpe at the pick up site was great. Truck was ready and check in and pick up were very easy processes.George P.
Friendly and helpful staffJeff W.
Staff was friendly and always very helpful. Units were always well maintained. Pricing was very reasonable. Would recommend this place to others.Susan A. | Overall Experience
False advertisement regarding unit size. Claimed it was 2000 ft3, but actually only 1560 ft3. Forced to rent an additional unit in order to store my belongingJAMES S. | Overall Experience
Customer did not leave a comment.Jim B.
Customer did not leave a comment.Michael E.
Very nice coupleKatrina M.
Brian is always very accommodating.Brian L. | Overall Experience
Customer did not leave a comment.Rodney C.
Customer did not leave a comment.Luke P.
Customer did not leave a comment.Staci C.
I love these folks. This is my 3rd time renting! Pleasant and easy everytime!!theresa w. | Overall Experience
Customer did not leave a comment.jacob P.
Quick, efficient and excellent service. Easy in and out. ThanksWILLIAM M.
Customer did not leave a comment.Everett L. | Overall Experience
They staff are accommodating and very friendly. They went above and beyond. A amazing experienceroger n. | First Impressions
Customer did not leave a comment.Ritchie G.
Customer did not leave a comment.jhony P. | First Impressions
Really excellent assistance with trailer & assistance removing vehicle. TX u-haul is so much nicer. Thank youHeather W.
Customer did not leave a comment.brock W.
Everyone there were so nice and helpful. Also very welcoming! The process was so quickFaith B. | First Impressions
The person working was friendly, prompt and pleasant. No constructive thoughts but I couldn't say no to lower prices.Jack S.
Great customer service by Leo. Good value.Robert I.
I have used this U Haul location many times and have always experienced a friendly and helpful staff.Mona E.
Customer did not leave a comment.David C.
Cleanest truck I've ever rented! Staff was very politeTaylor P.
None. Everything was excellent. It was affordable and came much quicker than we expected. The staff at the league city location took great care of us. Highly Recommend!Mallory C.
Customer did not leave a comment.MODUPE M.
Nice, clean and brand new cargo van hauler. AC blowing cold in this Texas heat on the way to do my pick up.John J.
Customer did not leave a comment.Collin D.
Customer did not leave a comment.Tina J. | Overall Experience
Nada sin comentariosENRIQUE B. | First Impressions
Staff was very friendly and knowledgeable.Stephen C.
Customer did not leave a comment.Randy S.
Make sure windshield wiper blades are replaced regularly. I drive in steady heavy rain from Dallas to Iowa. Wiper blades scraped the windows. Also, the headlights on my truck either shorted out or need to be adjusted. Could not tell they were even on. Especially at night. Very dangerousCarol B.
Customer did not leave a comment.JENNIFER E.
Customer did not leave a comment.Paul F.
Customer did not leave a comment.Gaylen C.
Customer did not leave a comment.Donna H.
EVERY single individual who works, maintains, or is a customer service representative at this location are always ready and willing to fulfill any rental you may need with a smile that is true. This is the ONLY U-HAUL for any of my needs.john C.
Customer did not leave a comment.Larry T.
Customer did not leave a comment.Sasha B.
Nothing! Excellent customer service!Karen C.
Customer did not leave a comment.Christopher B.
Customer did not leave a comment.Wilbur W.
Customer did not leave a comment.diana S.
Customer did not leave a comment.Adrian G.
Customer did not leave a comment.Ramon P.
Customer service was fantastic! Thanks for all the help and will most definitely be going to the same location when needed in the future.RONALD H.
Customer did not leave a comment.RONALD S.
Customer did not leave a comment.karla P.
Customer did not leave a comment.Gerald H. | First Impressions
Customer did not leave a comment.sherry m. | Overall Experience
Customer did not leave a comment.karla P.
Keep doing what you are doing!!!CLARENCE D.
Beautifully maintained and modern facility. Manager Brian cares about what does and wants the customer happy. I thoroughly enjoyed dealing with him. Made my move just a little less stressful. Would definitely recommend his location for any and all moving and storage needs. G G. League CityGlenda G.
The manager is always polite and helpful. Very friendly location to rent from.Colten W.
Customer did not leave a comment.Robert D. | First Impressions
The staff was friendly and helpful. Given the fact that the original location we went to completely screwed us over by leaving for lunch and never retuning. This forced us to drive 40 minutes losing valuable time during a move day.Brian D.
The gentleman was very helpful. Didn't get a name, but had glasses and a beard if that helps! Great service!Leonard B. | Overall Experience
The price to go 15 miles is ridiculous. 121 dollars. It says 19 dollars to rent locally. Not happy with pricing. Not recommending because of price!Robert M.
Customer did not leave a comment.Eddie B.
Customer did not leave a comment.Eleanor B.
Customer did not leave a comment.claude b. | Overall Experience
Customer did not leave a comment.Kathie H.
Customer did not leave a comment.MARIO R. | First Impressions
Brian and his wife have been managing this complex for many years and they are trusted friends and just amazing at what they do. They have an amazing positive attitude willing to help and provide outstanding customer serviceMATT C. | Overall Experience
All good. I dropped off a day early without problem.Richard S.
Customer did not leave a comment.Brittany C.
Leo was pleasant to work with.Kevin W.
Customer did not leave a comment.Pamela P.
The 26' truck was very old, headlights barely worked, no internal lights, very rough ride (bad shocks maybe), hard to hold your speed of 65 max, slop in steering wheel, horrible gas mileage ($350 in gas for 500 mile trip - less than 6mpg), and worst thing was that I returned it 2 days early and got NO refund. Next time I'll just leave it in my drive until the very last minute. I will definitely look for other rental options next time (next trip will be in mid April).Gary D.
Can was dirty but in all fairness I picked it up early so maybe they weren't quite ready.Richard J.
My rent started out relatively low but now it’s $85 for a small unit.Dana M. | First Impressions
The Uhaul staff when above and beyond! I highly recommend League City Uhaul!Penny R. | Overall Experience
The crew was well knowledgeable and respectful to customersLEO S. | Overall Experience
Customer did not leave a comment.sam f. | First Impressions
Brian, his wife, and Leo and the entire crew have been very helpful - This has been a huge move for us. Going from a 3100 sq ft home to an RV takes a lot and can be frustrating, however the crew here a UHaul as made the difference- thanks so much!JULIO E. | First Impressions
Trucks brakes pulled to right when applied. Blew a radiator hose on the trip and had to wait 3 hours for service truck. Customer service hold is a joke!! Over 40 minutes. Get your shit together Uhaul! No wonder Penske is catching y'all in rental trucks.LANCE L.
Customer did not leave a comment.LORAINE M. | Overall Experience
Outstanding customer serviceESTHER D.
Thanks guys for your help!CAROL G. | First Impressions
Great customer service at pickup and drop off. Great people here!!TIMOTHY A.
Best UHaul renting experience ever. Thanks Leo!CAROL G.
Excellent service and attentivenessCLINTON D.
You can check y'all's trucks and make sure everything is in working order because I literally had to put the brake pedal all the way to the floor just for the brakes to engageBRADLEY C.
Great moversNicholas S.
Customer did not leave a comment.Rocky S. | Overall Experience
Gentleman that owns the storage was very helpful.Glenn K.
Very friendly and helpful staff.Randy J. | Overall Experience
Customer did not leave a comment.noemi g. | Overall Experience
Customer did not leave a comment.Joe C. | Overall Experience
The gentleman was very helpful and kind and did not mind that I brought the truck in early. The inside staff gal was very sweet.KATHRYN C.
Customer did not leave a comment.JOE C.
Customer did not leave a comment.Kerry N. | Overall Experience
Customer did not leave a comment.KERRY N.
Bryan is a good man to work withdonald n. | Overall Experience
Customer did not leave a comment.DENISE H. | Overall Experience
Service was great here!LISA W.
Best uhual in Texas! Highly recommend. Leo and Bryan are awesome 👍ALEXANDER M.
Customer did not leave a comment.NIGEL H. | First Impressions
Was easy and they helped with everythingKENDALL E.
The truck ran very rough and brakes were weak, luckily we only drove a few miles otherwise would have been horrible. helpful people at the place, just a worn out truck and water leaked inside from rainALAN C.
Customer did not leave a comment.JULIAN G.
Nothing really. Good hours, friendly and efficient service.DAG C.
Easy access. Brian was always friendly and helpful.Richard R. | Overall Experience
Customer did not leave a comment.RICHARD L.
No changes necessaryJANET B.
Brian is the best communicator! I will be backBeau C. | Overall Experience
These owner/operators are awesome!Tasha S. | Overall Experience
Customer did not leave a comment.Rick S. | First Impressions
Customer did not leave a comment.BETTY W.
Very well ran, I don’t know the gentleman’s names but everything was smooth. You can say I enjoyed having my stuff there hahaSYLVESTER K. | Overall Experience
I moved from extra space where there is zero customer service or attention to detail and wow what a difference. Brian was friendly attentive and quick to answer all my questions. Amazing customer service especially in these times where it is tough to find help and happy help. Brian loves his job it’s so good to see.Mercedes L. | First Impressions
Pay attention to maintenance of equipment. The two hand winches for the front wheels were rusty and had not seen oil in a v long time. One tie down strap was partly torn through and frayed.HUGH G.
Customer did not leave a comment.KENNETH C.
Customer did not leave a comment.KERRY N.
Initially U Haul wanted me to drive an hour away to drop off the trailer. I told them find something else closer.. the agent told me that no one local had any room for the trailer that I had. Once U Haul was able to find me a close drop off location Fast and easy.. very nice guy.Sharon H.
So the truck I was rented broke down on my on the way home. Worked all day loading it, drove about 40 minutes and the belt of the truck came off while I was driving. Luckily I had just exited off the major freeway and was able to guide the truck into a bank parking lot. I almost hit several people could of lost my life. The repair guy game and he had to buy new parts for the truck at auto zone. The belt tensioner was really bad so that was replaced. It took around 3-4 hours to get the truck running. All I was offered is to not be charged because I needed it an extra day because the damn truck broke down. Not only that I had guys helping me and I had to send them home and they could only come back the next day at 10am. Literally a joke that I was charged at all for this. It's not even about the money to me.CHAD L.
Very friendly and helpful. I had A problem with my debit card which made me late for December. I have always paid on time. I auto pay and they waived my late fee! That is client appreciation for sure. 😊rose M. | First Impressions
Fantastic helpful service.RAY T.
Brian and Leo are awesome in giving high quality service... This specific branch has been very consistent.ARVIN LEONARDO C.
Daniel is awesome with customer service!!!ARVIN LEONARDO C.
Customer did not leave a comment.DARWIN W.
Extremely friendly service!Thomas O. | First Impressions
Customer did not leave a comment.Tomasz O.
Great Customer Service!ANTHONY S.
Customer did not leave a comment.LELAND S.
The staff went above and beyond for their customer service. I will absolutely call them first if I am needing a u haul or for storage. I was pleased and impressed. Thank you Bob OlsenROBERT O. | Overall Experience
Brian and Leo were super helpful and friendly on multiple occasions while I was there.Matthew W. | Overall Experience
Customer did not leave a comment.FRED S.
Customer did not leave a comment.CHRISTOPHER GERA D.
Customer did not leave a comment.HARRY E. | First Impressions
The gentleman who received the the truck was awsome. Jeremy? Maybe...very helpful.ANDREW S.
Went above and beyond what I expected.michelle c. | First Impressions
The gentleman at this location has a great attitude and friendly to the customers. The equipment was clean and ready for pick up upon my arrival. Keep up the good workDarrel S.
I tell everyone I know and people I meet about this great place. Brian is so wonderful and helpful. Leo is great. Polite and willing to help if needed. I've used them for 2 years and felt terrible about not needing the units any longer. Prices were affordable but mostly it's the staff that really make this Uhaul the top.elizabeth m. | Overall Experience
Customer did not leave a comment.Kestin C. | Overall Experience
Geart service no hidden fee! Thank you uhual always there for me when needed!Marysal P. | Overall Experience
Everything from pick up to drop off went very smooth. Excellent customer service.ROBERT O. | First Impressions
Customer did not leave a comment.John H. | First Impressions
Customer did not leave a comment.Carl M. | Overall Experience
Advertise.Albert T. | First Impressions
Customer did not leave a comment.ABDUL-SALAM A. | First Impressions
Customer did not leave a comment.Curtis O. | Overall Experience
Very nice staff and genuinely nice people!!!mellissa H. | Overall Experience
Customer did not leave a comment.Tracy G. | Overall Experience
Leo Sasso and Brian Thorp were very helpful and polite! So many don't believe in giving good quality service but, Leo and Brian both exemplifies what customer service is! I highly recommend this facility and am glad I chose them over the rest!! Very satisfied customer!!!Joyce C. | Online Move In
Customer did not leave a comment.Amanda L. | Overall Experience
Bryan is great at this locationRoger C. | Overall Experience
Customer did not leave a comment.Carrying hope houston G. | Overall Experience
Customer did not leave a comment.MARIE T. | Overall Experience
The process of calling,getting a reservation, going in and looking at the unit was very fast, convient and the staff were very friendly, helpful and informative!!! I would have to rate my overall experience as EXCELLENT and am looking forward to utilizing my storage unit!!!ashley t. | First Impressions
Leo was very helpfulJoe C. | First Impressions
Very friendly and has good communication skillsAmanda R. | First Impressions
Customer did not leave a comment.John T. | First Impressions
For past 7 years My climate controlled unit has always been regulated and dry. My furniture did not warp, nor split!! Staff has always been friendly and helpful , answering all concerns when I had moved across country keeping my items safe during Hurricane Harvey!SUSAN b. | Overall Experience
Thanks!Bret A. | Overall Experience
Customer did not leave a comment.LARRY H. | Overall Experience
Customer did not leave a comment.John C. | Overall Experience
Enjoyed my storage stay there. Just wish they had the equipment I needed when I moved. Had to rent from another location and drive to storage to get my things out.Laura T. | Overall Experience
Customer did not leave a comment.Corey E. | Overall Experience
The staff there is remarkably friendly and helpful. Facilities are clean and well maintained.Misti N. | First Impressions
Customer did not leave a comment.Joanne G. | First Impressions
Recommend fixing the pot holes - especially at the gate on Landing Blvd.george B. | Overall Experience
Customer did not leave a comment.Katrina J. | First Impressions
Helpful staff and wonderful customer care. Relocations are better with Brian and Leo who helped me with everything from storage, packing and moving to new location during the COVID-19 pandemic! Truly appreciate your care during this difficult year. ThankfulGwen F. | Overall Experience
It was a great help when we needed it, and very close to our home . The man at the front desk is great . Very helpful and very friendly. Thank youGlenda H. | Overall Experience
A great place to do business.LARRY H. | First Impressions
Always great service.chad Warner S. | First Impressions
Brian & his Staff are very Professional...DALE D. | First Impressions
Very friendly staffpaige p. | Overall Experience
Customer did not leave a comment.claude b. | First Impressions
The guy in the front was awesome and very helpful but it was a couple throughout the yard that was very unpleasant. But will definitely be back it was nice and easy to get in and out with the 30’ camper.paul a. | Overall Experience
The staff is awesome! This is my second time coming here!theresa w. | Overall Experience
Customer did not leave a comment.Kestin C. | First Impressions
Customer did not leave a comment.Jaset R. | Online Move In
Brian and his staff were always very helpful and friendly. They were quick to accommodate when I needed additional space and gracious when I went back down to just one unit. I always felt safe when I was there alone.JACQUELINE F. | Overall Experience
Customer did not leave a comment.leslie s. | First Impressions
Customer did not leave a comment.robert s. | First Impressions
Haven’t moved in yet so don’t want to misjudgepaul a. | First Impressions
You were much higher than other competitors but the attendant at desk is the reason why I went with U-Haul. Leo was Helpful, Courteous and a Professional. That's the only reason I went with U-Haul. Leo was above Excellent.dennis b. | First Impressions
Customer did not leave a comment.TIM W. | Overall Experience
Customer did not leave a comment.belinda k. | Overall Experience
Customer did not leave a comment.Frank T. | Overall Experience
Only issue was it was difficult to reach anyone onsite by phone.ROLAND G. | Overall Experience