Customer Reviews for 17 South Bait & Tackle

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 17 South Bait & Tackle

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James P. on

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Customer did not leave a comment.

Steven S. on

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Reservation by computer. Staff not really able to help when I had problems. Have rented from U-Haul before and never had these problems. Needed to call to straighten out issues.

Edward R. on

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Jacob H. on

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There was a problem with the wiring harness. Steve, the local sales rep did a nice job of correcting the issue.

Angela M. on

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They change their hours without informing anyone

Nicole G. on

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This has nothing to do with locations, but with customer service in general. I had the worst experience when I was transferred to a more "qualified"representative. I waited on the phone for over 24 minutes in a dark, closed lot in the middle of nowhere to check in a truck. While trying to return online, I was told I owed over $17,000 for a one way two day trip. I returned it early and was still billed over $50 EXTRA dollars. The representative spoke to me like a child telling me to "push the numbers" on my phone to add an odometer reading. She was degrading and absolutely no help. I am very disappointed with my last experience with Uhaul.

keyonna B. on

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Michael L. on

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Tracy B. on

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Dan R. on

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Excellent and friendly service.

pamela C. on

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I was charged $7 for a dolly I did not ask for and did not use. We have our own utility dolly and flat dolly

Cierra W. on

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The gentleman renting the Uhaul was very courteous and helpful. I would rent again from him.

Christopher F. on

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This is a fishing bait and tackle store. They sell mud minnows, shiners, crickets, worms, etc. They also rent uHauls. There is a single employee who is doing the best he can, but wait times are long. Also, hours they are open seem to vary and when I returned with my trailer at the assigned time, the office was closed during published open hours. However, from what I understand pretty much all the UHAUL locations in Bryan County Georgia should be closed.

Kymberly R. on

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MORGAN G. on

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Christopher B. on

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Love this place!

Patrick B. on

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Robert S. on

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Tyler D. on

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Just dropped the truck off here. Really just a vacant lot with a small shop that has the drop box keys and locks. It served it's purpose, but not the fanciest of places.

Richard H. on

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Douglas C. on

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Alan B. on

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Manager was not organized but looked like he did the best he could under the circumstances. It was very busy and he was by himself.

Jerald B. on

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Alhambro G. on

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The gentlemen who helped me was not to confident on how to complete my reservation. Also, he did my transaction wrong and I had to contact 800 gouhaul in order to get it fixed. Very inconvenient.

Joseph C. on

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Have the equipment I RESERVED and CONFIRMED the day prior on site!! Future renters beware if you make a reservation at this location and expect your equipment to be there when you go to pick it up!

Gabriel E. on

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NICHOLAS B. on

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Took an hour & a half to get the trailer even after doing the transaction several days before pickup. You must refund the money i paid for 2 dozen pads WHICH I DID NOT RECIEVE! The drop off service was excellent. Steve Boney

Kelly L. on

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Everything was as it should be. Customer service was great and truck had no mechanical problems. It was clean. It was waiting when we arrived. Hassle free.

Pam L. on

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Eric B. on

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Ryan P. on

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