Customer Reviews for 244 Wheels And Tires
(U-Haul Neighborhood Dealer)

Rating:

3.0

I have no suggestions,

Rating:

5.0

Location has great custom service

Rating:

4.0

The staff was very helpful. They make rentals and returns as easy as possible.

Rating:

5.0

Thanks for everything

Rating:

5.0

Wouldn’t change a thing

Rating:

5.0

He came out and assisted me even tho they eye closed!

Rating:

5.0

Great service

Rating:

1.0

I’m definitely not recommending no one ! I literally drove less than one mile and got charged $100 this is insane . Why do I have all these extra charges that’s still coming out if my account !

Rating:

5.0

Keep doing what you doing

Rating:

5.0

Thanks for getting us one on Short Notice…

Rating:

1.0

I am extremely disappointed with my recent U-Haul experience. After using the rental truck to move my belongings, I discovered cockroaches crawling out of my suitcase and furniture when unloading. This was horrifying and unacceptable. I had to spend hours cleaning everything and treating my clothes and furniture to ensure no pests. This caused a huge inconvenience and extra costs for cleaning supplies and pest control. I expected a clean truck, especially considering the price I paid. If needed, I have a picture of the cockroaches as proof. This was far from a pleasant experience, and I will seriously reconsider using U-Haul in the future.

Rating:

5.0

Service was extremely top notch. Picked up our trailer on time. Courteous professional service. Encountered a problem with the size we needed to move within the 1st 2hours and called the Uhaul traffic dispatch. They jumped on solving our problem immediately and with another hour had a larger replacement trailer ready for us. New pickup location was professional and courteous. I tried to give him a tip and he refused and said no thank you, you'll need it for gas. Customer service through the entire 4 days was awesome and definately took away some of the moving stress. 6x12 trailer pulled very smoothly for the 800 mile trip. Thank you all involved...including Tyrone and Cameron from Georgia area.

Rating:

1.0

The motor went out and the equipment was faulty!😡🤦🏾‍♀️

Rating:

5.0

There is no need for improvement. Exceptional customer service, exceptional equipment and the modern ease of the transaction was much appreciated!

Rating:

1.0

This location is "too busy" to check in rentals on time. The app was also giving me issues amd not letting me check in myself. Nothing can be done. Just wanted to share my complaint

Rating:

1.0

dealing with uhaul has been one of the most horrendous experiences I have ever had. made a reservation 5 days in advance on peachtree st, got email that truck would be on buford highway at 9 am.. at 9 am i get a text that says truck can be picked up in conyers,ga.----what??that's 35 miles away, how am i supposed to get there?? went back to ptree location and they locate a truck in sw atlanta but no one there until 11 and this place is 15 miles away but had no choice (have loaders scheduled at 12) and this is in a dangerous part of atlanta. 244 wheels is a delapadated old gas station with junk all over the place. no one shows at 11 but get a guy on the phone who takes info etc. and i finally get truck, gas on empty/ guy at ptree says will get you $50 for the hassel (didnt happen) and returned with 1/2 tank and was told would get credit and that didnt happen. guy in jax was good but the rest of the uhaul people could have cared less for the hassel and inconvience. . this is the worst run operation i've ever witnessed.. will never deal with uhaul again. suggest you look at penske, ryder or enterprise.

Rating:

3.0

Debía recibir el camión a las 10:30 am y la persona encargada llegó a las 12:30 pm. Dos horas esperando por ese camion.. el tanque estaba casi vacío, solo tenía gas para 30 millas..

Rating:

3.0

Inform the customer when they are charge extra they account

Rating:

2.0

Customer service was not good at all.

Rating:

3.0

Our truck was dirty and had leaves all in the back that we had to clean ourselves. The staff was not personable and they only spoke with us over the phone and it took over an hr for us to receive our truck.

Rating:

5.0

Your app is bad. We have trouble using it every time we rent from you. You are doing your customers and your locations a real disservice by not improving it substantially and soon. The locations and the representatives are fine. Spend some real money on your app,

Rating:

4.0

Keep positive attitude always greet with a smile and respect because you can change someone perspective even if they've having a bad day. Thanks for your service

Rating:

3.0

Thank you

Rating:

5.0

Nothing everything was perfect

Rating:

5.0

Keep it the same

Rating:

5.0

Although it is a mobile drop off location. The staff was quick to help with the process.

Rating:

5.0

Very accommodating staff.

Rating:

1.0

My appointment was at 10:00. I flew into Atlanta from Charlotte arriving at 8:30 a.m. I took an Uber to the U-Haul location and arrived at 9:25. The location is in a very suspicious location and I did not feel safe. There was no one there. I figured since my appointment was at 10:00, someone would be there by that time. At 10:15, no one still was there. I checked the location's website and it stated they opened at 10:30 on Saturdays. At 10:45, no one was not there. Between 9:30 and 10:45, I called the number listed outside to call at least four times and no one answered. Someone in a parked car, who had obviously been there the entire time, asked what I needed. I advised I was there to pick up a U-Haul. He called someone and immediately got someone. I was allowed to speak to him and he said I should have called the number listed. I advised that I did. He then said, "Oh he saw that I called". He then said the last person that had the truck kept the keys so he had to go to another location to get another key and he would be there in 20 minutes. Well it took him an hour. I got the truck that I was scheduled to get at 10 AM at 12 Noon. In the meantime, I was calling other U-Haul locations for a vehicle, but none was available. One location even indicated that this was not unusual for this location and recommended I call 1-800- GO-UHAUL, which I did and this was even more frustrating because I was not able to speak with anyone. This is the worst experience I have ever had in renting any type of vehicle.

Rating:

5.0

The location was a bit congested but the owner was proactive in controlling the situation.

Rating:

1.0

N/a

Rating:

1.0

Have the vehicle and keys ready for payed customers, e shouldn’t have to wait for anything once we get the confirmation from you guys

Rating:

5.0

Maybe the location and the building bring old, it was trash around and grounds not in well kept manner

Rating:

3.0

Honesty... Don't charge for things that was not accurate or true.

Rating:

5.0

N/A

Rating:

1.0

My equipment was not processed as returned until a week later after being notified by uhaul that the equipment was not returned.

Rating:

5.0

Very informative and of assistance.

Rating:

5.0

Great people nice service

Rating:

3.0

It seems unsafe for a woman to go there alone. Very creepy looking and untidy location.