The trucks are parked in a way that makes it challenging to get them on and off the lot. Our truck had a flat tire and a nail in it. Fortunately the owners of the business were able to fill it with air and it held for the 90 minutes we needed the truck.
Tod M
Customer Reviews for 3M Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's a good location to pick up and I'd say drop off at. Big area to park and lockbox for key was convenient as well.
CATHERINE MGot the wrong size truck. Upon realizing this, i tried to upgrade, but was unable to figure out how. The job ended up taking twice as long, and the multiple trips cost me more than twice what it would have been if i had a bigger truck. You need a way for customers to upgrade the size of their trucks
Karl KIt was a little complicated to find but not too bad. Dropping off the equipment was after hours. I was just doing what I was instructed at the pick up location. Only real complaint that I do have Is the fact that the trailer roof leaked. And a lot of stuff did get wet. But mechanically everything was sound. There are no complaints about that just the roof leaking.
William LThe truck had the worst smell and I can't believe that they rented it without getting the smell out first. It smelled like a litter box and I has to roll the window down some. After getting to the destination, I could still smell it lingering after exiting the vehicle. The cabin filter may need changed and something needs to be done to get rid of the smell. Surviving that smell the other person caused and that was not fixed should warrent a discount. It is most likely due to a pet and my throat is still swollen from breathing whatever the stinch was in. Location itself was good, quality of rental was horrendous due to smell.
John PThe person was nice and very helpful
tekia jThe location was difficult to find the parking lot was solid ice. The was dark and the key drop off was difficult to find.
Rosalie RThe co owner was very polite and professional.
Tracey A