Customer Reviews for 3E Entity Inc
(U-Haul Neighborhood Dealer)

15 reviews

3625 Broadway   Macon, GA 31206

(478) 743-4367

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(478) 743-4367

3625 Broadway
Macon, GA 31206

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

My Experience has been terrible. My Bank card has been constantly charge ...I rented. Truck on March 24, ... The Truck was not listed as I had turned it in.... On March 26, 2021.... I received a phone call 2 weeks after my renters stated I still have the truck.... Today date is April 15, 2021... My Bank card is still today being charge for Authorized charges...... Valerie Jackson

VALERIE J. 
Rating:
1.0

I couldn't get in the original uhaul, the second was ok it was just way bigger than I needed. I also couldn't check my rental back in at the end of day. Please update your website and website abilities, and professional renters

Larry C. 
Rating:
1.0

Customer did not leave a comment.

Ronnie S. 
Rating:
1.0

Customer did not leave a comment.

DANIELLE P. 
Rating:
3.0

Customer did not leave a comment.

Emelina P. 
Rating:
2.0

Closed on Sunday , day of return. High weeds, deserted, hoped the blankets and furniture movers in back of truck don't get stolen.

Mark N. 
Rating:
2.0

Not inviting at all. Other than another U-Haul truck parked outside, no indication it was a drop-off location. Limited space for parking.

Sarah W. 
Rating:
2.0

Customer did not leave a comment.

taylor W. 
Rating:
5.0

I got great service from this UHAUL dealer.The manager Lia made arrangements for me to pick up the trailer after hours, because I was working and I live a hour from her location.We had a problem in Transit and Alicia in customer service roadside out of the Phoenix office was fantastic.After we got going she called again to make sure everything was okay.After returning the trailer back to where we rented it,everything thing changed.Neither one (Lia,Alicia) where involved and for my family what was a great experience with Uhaul went very bad. I paid for the rental before I left, but Uhaul voided the contract, made a new contract and charged my credit card $346.00 , which was in addition to the $197.00 I already paid.They voided my original contract, made a new one, didn't tell me, charged my card a amount that I never agreed to, and now refuse to refund any money at all

Robert M. 
Rating:
4.0

I checked out the wrong truck I picked up a truck someone had just returned. I did the mobile pick up and due to the covic19 knowone was @ the pick up location they was close.

Demetrius A. 
Rating:
3.0

Customer did not leave a comment.

Vernice N. 
Rating:
1.0

The business was not open during listed business hours. I had to leave the truck there and then spent the next day calling about 20 times and it always went to a machine. It was stressful and something I shouldn't have had to worry about.

Serena A. 
Rating:
5.0

I was greeted with a sweet smile and a feeling that I was truly appreciated. Lia and her staff were very helpful in getting me on my way. When I returned the truck I was in and out in no time. This location is great because it's easy access in and out of the parking lot. Highly recommend this location and staff :)

James H. 
Rating:
5.0

Very professional

Michael M. 
Rating:
5.0

Leea's customer service was exceptional. She called to say she was out of the office but would be right back. She arrived as I arrived and I was in the UHaul truck and driving off in 20 minutes. Wonderful!

BRENDA P. 
No reviews have been submitted for this location.

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