Customer Reviews for 417 Powersports
(U-Haul Neighborhood Dealer)

94 reviews

1750 State Hwy 14 E   Ozark, MO 65721

(417) 551-6100

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(417) 551-6100

1750 State Hwy 14 E
Ozark, MO 65721

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Quick and easy. They hooked up the trailer for me and got me on the road.

Shannon S. 
Rating:
5.0

Customer did not leave a comment.

Diana R. 
Rating:
5.0

Very friendly/helpful staff.

Brad R. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth E. 
Rating:
5.0

Customer did not leave a comment.

Peggy H. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

April D. 
Rating:
5.0

Customer did not leave a comment.

Doris J. 
Rating:
3.0

Customer did not leave a comment.

Shawn S. 
Rating:
4.0

Customer did not leave a comment.

STEVE M. 
Rating:
5.0

Customer did not leave a comment.

Joel C. 
Rating:
5.0

Very friendly and welcoming people. I'd do business with them from now on.

Abdulaziz A. 
Rating:
3.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

corey A. 
Rating:
5.0

Customer did not leave a comment.

Martha W. 
Rating:
5.0

Nothing

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Maxwell G. 
Rating:
5.0

Customer did not leave a comment.

JD G. 
Rating:
4.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Randy B. 
Rating:
2.0

Because it was a holiday there was no one there. Both the 800 # and live chat were more than 45 minute wait and the online return process would only send the security number to the incorrect phone # that was typed incorrectly at the pickup location. No one returned requested call back on next day.

donna I. 
Rating:
4.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
3.0

App does not work for return, had to call uhaul to get item returned. App has too many issues. Store front hours posted online are not hours that the buainess is open fyi.

MICHAEL W. 
Rating:
5.0

Quick turn in nothing to it

John O. 
Rating:
5.0

Customer did not leave a comment.

Tony W. 
Rating:
5.0

I havent received my deposit back. When i to get it.

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

diane M. 
Rating:
5.0

Customer did not leave a comment.

Debra B. 
Rating:
4.0

Had to use online return as the employee at this location was unavailable working in the back. He did not answer the phone when I attempted to nofify him that I had a return.

PATRICIA M. 
Rating:
5.0

Computers fully functional

Pamela W. 
Rating:
3.0

I only use this location for drop offs. I have not rented here. Previous drop off resulted in my credit card being charged for fuel though I had inadvertently overfilled the tank, according to terms of contract. I left a message saying that I disputed the charge but they did not return my call. I made sure to photograph the instrument panel at pickup and drop off, and accompanied the clerk during check in process.

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey G. 
Rating:
3.0

The drop off facility was dirty and unprofessional. The entire rental experience was miserable. Never again.

Keith K. 
Rating:
5.0

Customer did not leave a comment.

Sean J. 
Rating:
3.0

I reserved an appliance dolly and they didn't have them. Why wouldn't the website just say unavailable?

Gerald A. 
Rating:
5.0

I was very happy with this UHaul location. Very good people.

LISA G. 
Rating:
4.0

Customer did not leave a comment.

Gina F. 
Rating:
2.0

Location does not recognize on gps, no staff was present at time of pick up, took almost 30 minutes to get checked in because of all the errors with your app.

Kevin B. 
Rating:
3.0

Customer did not leave a comment.

ALLEN G. 
Rating:
5.0

Truck was in great shape. The management was very accommodating and helpful when I needed changes to my order. I would use them again

LARRY B. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Thanks

RICHARD P. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

They met me as I drove in and off I went! Excellent!!

Jolene B. 
Rating:
5.0

Customer did not leave a comment.

ANDREA W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Everything was great, thanks.

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

TEDDY B. 
Rating:
5.0

Customer did not leave a comment.

RANDALL L. 
Rating:
5.0

Customer did not leave a comment.

CEASER C. 
Rating:
5.0

Customer did not leave a comment.

Darren Mindy C. 
Rating:
1.0

When I realized from seeing your sign that I could save over $200 by returning it to Ava Mo, I wanted to jump back in the truck and drive it back. “No; can't do that said the not helpful attendant. It's already in the system”! I called U Haul and get: basically, too bad so sad. I'm out $200.00 and VERY ANGRY. No one willing to help at all!!!!

Charles K. 
Rating:
4.0

Customer did not leave a comment.

WAYNE D. 
Rating:
5.0

Due to my experience with certain personal at the Campbell location I will never use them again. 417 Powersports was a major upgrade in service.

ROBERT Q. 
Rating:
3.0

I made the reservation 2 weeks prior, I had a flight scheduled to Springfield. The night before my flight, I get a call telling me they don't have a truck for me. I requested a 10 foot truck and the best they could find was a 15 foot. Fine. When I go to pick up the truck they didn't have the 15' but had a 20' truck instead. This was double what I requested, WELL in advance, costing me even more in gas. In the past 3 months I have spent over 3 grand with u-haul. The next time I need a truck I will seek out your competitors.

MARK B. 
Rating:
5.0

Friendly and courteous service. I'm very pleased with my truck rental experience.

Brent G. 
Rating:
3.0

I was charged for insurance that I didn't authorize. 417 power sports wouldn't fix. Had to call uhaul customer service and they issued credit.

JAY J. 
Rating:
4.0

Customer did not leave a comment.

GREG W. 
Rating:
4.0

The mixed guy checking my equipment in in the lot was very personable and pleasant to talk to. A genuine in scripted experience. A real human being. Great great job.

Val I. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY T. 
Rating:
5.0

Customer did not leave a comment.

Russel W. 
Rating:
5.0

Truck needs an alignment.

EMILY B. 
Rating:
4.0

The transmission is going out in the truck I rented, also the air conditioner didn't work properly it would randomly go off a lot and kick back on 5 minutes later.

STEPHANIE B. 
Rating:
5.0

Easy and quick

Lowell M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

You are great

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

AMANDA G. 
Rating:
2.0

The bed of the truck had an oil residue from the previous customer and I'm guessing the inspection didn't catch it as they probably just blow the truck out with an air gun. It was extremely difficult to negotiate the slippery floor of the truck in order to get the items out on my slightly inclined driveway.

CARL H. 
Rating:
5.0

Customer did not leave a comment.

DENNIS W. 
Rating:
5.0

Friendly, Professionals. Excellent service.

Gerson D. 
Rating:
5.0

Customer did not leave a comment.

dena N. 
Rating:
4.0

The location was great, the equipment was not. The truck had damage throughout, no air conditioning, the driver side mirror looked and sounded like it was going to fall off at any moment. When moving 20 hours across the country, this is about the worst experience possible. Have requested refund/discount from two different people and haven't heard anything back.

Michael W. 
Rating:
3.0

This was very convenient for a last-minute need. The staff was very nice and professional. Cleaning between customers should be a priority, which it was not.

Lacinda R. 
Rating:
5.0

Awesome experience and definitely would recommend them to frends.

John R. 
Rating:
5.0

Extremely friendly and helpful staff, well organized lot and equipment checkout/checkin the best I have seen.

John R. 
Rating:
4.0

Fix the major leaks properly

Cary A. 
Rating:
3.0

Place was closed when i dropped off so i had to do all the check in stuff.

William H. 
Rating:
5.0

Customer did not leave a comment.

Debra L. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

I liked the service so much I changed my next reservation to their location.

JEFFERSON B. 
Rating:
5.0

Customer did not leave a comment.

Edward T. 
Rating:
3.0

Customer did not leave a comment.

ASHLI W. 
Rating:
3.0

The bed was covered in rocks and dirt.

JOSHUA E. 
Rating:
4.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

We originally had planned on another location but stopped here. New location. Staffed well and very accommodating!!!

JOSEPH E. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Location was good and staff were courteous and easy to work with.

Justin W. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Sharon S. 
Rating:
5.0

Customer did not leave a comment.

Larry G. 
Rating:
5.0

Customer did not leave a comment.

DARRIN MARTIN B. 
No reviews have been submitted for this location.

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