We were charged for cleaning and more gas, even though the truck was over the gas amount and already cleaned. This return place just scammed money from us.
Rob D.
Customer Reviews for 5 Star Equipment & Feed Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No fuss. Everything was ready and transaction was very swift and accurate!
Chris D.1) The trailer while in good shape was missing the angle on the bottom of the hitch that keeps it off the ground when disconnected. 2) One of the bundles of blankets were wet, smelled something like diesel and where soiled. To late to take that bundle back when I discovered it.
Stephen L.I have told others of this location and I would use them again
Alice H.Very friendly, very helpful. I will be back to this location.
Heather B.Quick and easy, great people working there
Herman M.Make sure that cell service is available at location.
Teresa W.Good prompt service. The people here were informed and able to answer all my questions.
RONALD B.The exceptional staff at 5Star went to great lengths to ensure my rental trailer was hooked up and that all lights were working. Can't say enough about how quickly they got me on the road. Well done.
Windsor T.Good friendly service
John G.A refreshingly excellent experience in the world of rental equipment. Staff were beyond helpful, courteous, and attentive. I will surely use them again for all my equipment needs.
Geoffrey L.They had some problems with the turn in, couldn't find my rent contract.
BRUCE A.Great customer service
MARY P.People here were VERY friendly and extremely helpful, would definitely recommend.
JEREMIAH B.5 star people were great and professional. U-Haul corporate needs to list the accurate operating hours of their location pickup. The change confirmation said I could pick up at 7:30 but when I arrived at that time the sign read 8:00.
David B.This location was right by our new home and wish we would have rented directly from them in the first place!!
John M.5 Star Equipment and Feed Company customer is exactly how you imagine a small family business customer service to be. They where courteous and friendly while maintaining a highly professional attitude. I was impress how they stayed in contact with me to ensure any changes I needed to make would occur. Highly recommend this business to everyone.
Jose C.Overcharged me. Without explanation, added extra miles charge for moving pickup location without permission. Signed contract for me without permission. Windshield wiper was torn and unusable, replaced on request. Inside of truck was filthy with dirt, obviously not swept out. Tire pressure was 5 psi off reccomended on 2 tires.
Joseph T.Nothing at all. 5 Star Equipment and Feed were excellent
Keith G.Spoke with Lindsey on phone Friday before dropff and she explained very well and was very polite.
TONY R.5 Star Equipment & Feed Company was awesome to do business with, very friendly and professional.
Robert O.