Customer Reviews for 5 Star Equipment & Feed Company
(U-Haul Neighborhood Dealer)

35 reviews

35 Alexander Springs Rd   Ethridge, TN 38456

(931) 829-3403

Location Hours

  • Mon: Closed
  • Tue-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
Special Operating Hours
  • 6/29/2022 - 9/30/2022: Closed

Services at this Location:

Contact Us

(931) 829-3403

35 Alexander Springs Rd
Ethridge, TN 38456

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
Special Operating Hours
  • 6/29/2022 - 9/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

We were charged for cleaning and more gas, even though the truck was over the gas amount and already cleaned. This return place just scammed money from us.

Rob D. 
Rating:
5.0

No fuss. Everything was ready and transaction was very swift and accurate!

Chris D. 
Rating:
4.0

Customer did not leave a comment.

Zach N. 
Rating:
4.0

1) The trailer while in good shape was missing the angle on the bottom of the hitch that keeps it off the ground when disconnected. 2) One of the bundles of blankets were wet, smelled something like diesel and where soiled. To late to take that bundle back when I discovered it.

Stephen L. 
Rating:
5.0

I have told others of this location and I would use them again

Alice H. 
Rating:
5.0

Very friendly, very helpful. I will be back to this location.

Heather B. 
Rating:
5.0

Customer did not leave a comment.

Bryan G. 
Rating:
5.0

Quick and easy, great people working there

Herman M. 
Rating:
3.0

Make sure that cell service is available at location.

Teresa W. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Good prompt service. The people here were informed and able to answer all my questions.

RONALD B. 
Rating:
5.0

The exceptional staff at 5Star went to great lengths to ensure my rental trailer was hooked up and that all lights were working. Can't say enough about how quickly they got me on the road. Well done.

Windsor T. 
Rating:
5.0

Good friendly service

John G. 
Rating:
5.0

A refreshingly excellent experience in the world of rental equipment. Staff were beyond helpful, courteous, and attentive. I will surely use them again for all my equipment needs.

Geoffrey L. 
Rating:
5.0

They had some problems with the turn in, couldn't find my rent contract.

BRUCE A. 
Rating:
5.0

Customer did not leave a comment.

Tammy D. 
Rating:
5.0

Great customer service

MARY P. 
Rating:
5.0

People here were VERY friendly and extremely helpful, would definitely recommend.

JEREMIAH B. 
Rating:
5.0

Customer did not leave a comment.

Jacob F. 
Rating:
5.0

5 star people were great and professional. U-Haul corporate needs to list the accurate operating hours of their location pickup. The change confirmation said I could pick up at 7:30 but when I arrived at that time the sign read 8:00.

David B. 
Rating:
5.0

Customer did not leave a comment.

Timothy A. 
Rating:
5.0

Customer did not leave a comment.

Colette H. 
Rating:
5.0

This location was right by our new home and wish we would have rented directly from them in the first place!!

John M. 
Rating:
5.0

5 Star Equipment and Feed Company customer is exactly how you imagine a small family business customer service to be. They where courteous and friendly while maintaining a highly professional attitude. I was impress how they stayed in contact with me to ensure any changes I needed to make would occur. Highly recommend this business to everyone.

Jose C. 
Rating:
5.0

Customer did not leave a comment.

Philip B. 
Rating:
5.0

Customer did not leave a comment.

bobby M. 
Rating:
1.0

Overcharged me. Without explanation, added extra miles charge for moving pickup location without permission. Signed contract for me without permission. Windshield wiper was torn and unusable, replaced on request. Inside of truck was filthy with dirt, obviously not swept out. Tire pressure was 5 psi off reccomended on 2 tires.

Joseph T. 
Rating:
5.0

Nothing at all. 5 Star Equipment and Feed were excellent

Keith G. 
Rating:
5.0

Customer did not leave a comment.

Jason N. 
Rating:
5.0

Customer did not leave a comment.

Tim M. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Spoke with Lindsey on phone Friday before dropff and she explained very well and was very polite.

TONY R. 
Rating:
5.0

Customer did not leave a comment.

Lukasz G. 
Rating:
5.0

5 Star Equipment & Feed Company was awesome to do business with, very friendly and professional.

Robert O. 
Rating:
5.0

Customer did not leave a comment.

Bruce E. 
No reviews have been submitted for this location.

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