Customer Reviews for 51 Auto Parts Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 51 Auto Parts Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

howard F. on

Rating:

none

Danielle M. on

Rating:

Reserved the uhaul for 9 got a call telling me not to be late because they can’t hold it. Got there at 9 the sign on the door says they opened at 9, but no one showed up until 10.

Charmaine I. on

Rating:

The guy was awesome and explained everything in detail was very nice and thorough! No issues will do trailer again if ever needed

Brian P. on

Rating:

The size of truck I rented was changed by uhaul without my knowledge. If I had not checked the reservation before we went to pick up the truck, we would have had a truck that was entirely too large for what we needed. No phone call to me, the customer, about it. I suspect the size of the truck was not available at that particular location so uhaul subbed in another one themselves thinking it was a favor to us. It wasn't. Also, we were charged $50 more than what we were quoted based on the number of miles we were driving. In my rental contract it states our rental was for 2 days and 175 miles for $142.00. Then when we picked up the truck, we had to tell the kid how many miles we were driving, and were charged $183.00. A big difference. Not happy about that at all.

Paul S. on

Rating:

When I called the main number for uhaul to rent a dolly the lady who answered the phone must have had better things to do than deal with me because I was on hold for 10--15 minutes and finally the lady answered and after telling her what I needed she put me back on hold without explanation and there I sat listening to the obnoxious animated service on the phone for another 10 minutes until I just hung up the phone and started looking for another rental service.. luckily without any help from uhaul I found this little friendly shop very much willing to help me with my situation.. I'm sure this comment was a waist of time but it needed said for what it's worth.. probably will get put in file 13(the garbage can)

David H. on

Rating:

Road construction in the area made it difficult to get into the location but the people were helpful and professional.

Ries G. on

Rating:

Customer did not leave a comment.

Thomas C. on

Rating:

Customer did not leave a comment.

Thomas V. on

Rating:

Customer did not leave a comment.

Cindy M. on

Rating:

Return spot was all messed up. Had to return to the same place which was a inconvenience. ??

DANA P. on

Rating:

Customer did not leave a comment.

Lee B. on

Rating:

Made drop off easy and convenient.

on

Rating:

WORST EVER!!!, Not the equipment or location, but your scheduling method I reserved a week in advance for a LOCATION and a Truck, got a confirmation that night, YOU "text" me some time during that week saying to pick up at a deferent local,. I use a "PRE-Pay" I didn't get the text, The Location I went to don't know anything about it. I have to get a different truck, different price, they open at 10am not 9am .like the Web sight says, I'm over an hour late for the job, truck almost don't fit in drive way, HORRIBLE DAY AND EXPEARNACE, next time I'm going rider. Oh still waiting for a call back from a manger on my complaint filed that day, U can e-mail me for a survey , but not to tell me about picking up my equipment!!! That SUCKS!!

JERRINE T. on

Rating:

These guys are great. Helpful in every way. I will always use them.