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Richard L
Customer Reviews for 7 Seas Group
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service
Jill SBecause I was desperate and this was the last truck in the entire 50 mile radius of New Orleans, I got it before it could be cleaned, so no points off for that, please. It was a long way to go for a truck, so i can’t rate the LOCATION good. I would recommend U HAUL any day. I am grateful that I could get a good truck for a fair price and everyone, including the manager in Raceland, bent over backwards for me.
William KGreat customer service, real nice guy !!!!
Ronald RAwesome service.
KRYSTIN WThe return process went smoothly.
Jacob GThe customer support for the location was very kind but the vehicle was nasty. Sticky substance everywhere, dog hair everywhere and an odor in the truck.
Nia TVery friendly person appreciate that
VIVEKKUMAR TPurchase vehicles with cruise control. This vehicle had severe vibration from 62 mph to 70 mph. Scary.
Errol CCustomer service was beyond expectations!
Willis DInstall signs that will catch a person’s eye quickly.
Errol CThe truck was filthy. Dog hair all over the seats. The truck smelled horrible. The steering was scary loose. Was a challenge to drive.
Giovanni OThe operator at the pickup facility saw I was having some difficulty, and was very helpful to get me on my way.
Kevin CMy Honda Pilot was strapped down by the area manager who claimed to be an expert after 18 years. One chain was not hooked to my car and both straps came off as discovered during my trip. This was after light issues. The Tow/Haul didn’t work and there was mud in the tow plug. Also truck issues. Had to wait for lighting to be “fixed”, wrench light came on, and also the check engine light. Left so late I had to spend money on an unplanned hotel room and total trip was delayed by hours I didn’t have to lose.
michelle dNothing to do with the site itself, but the website for cell phone access and app use wasn’t clear or concise with the apparent code I should have received to more quickly navigate this process. Luckily, someone was available on site and saw me struggling and was able to help me out. Thanks!
Joshua AVery pleasant experience, easy & helpful
lewis eWonderful people. Very helpful and friendly. We will use them when we move in the future!
Mary P