Customer Reviews for 80 West Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 80 West Mini Storage

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Thurston A. on

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Good customer service at this location.

Eric E. on

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Customer did not leave a comment.

Mike B. on

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Charles T. on

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Lower the prices

Donald M. on

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Sherry R. on

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You can improve this location by, making sure that the worker walks around and inspects the equipment with the renter, instead of handing the keys over and letting them leave and then after I returned the truck, they never said anything about any damages until 1 hour later, and I explained that the dent was on the bumper when I picked it up, and now they want payment for something that was already there. I'll take my chances in Court!!!

Linda S. on

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Customer did not leave a comment.

William K. on

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I am very satisfied with the location, service, and equipment. The rate was very reasonable and they even had a wiring adapter that I needed for my vehicle. The rental process was seamless.

Gregory S. on

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Clarence P. on

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Nothing ,all is too well already if it isn't broke don't fix it lol.

David S. on

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Nikki B. on

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The truck was covered in bugs on the front windshield and hood of truck. The truck did not drive smoothly as promoted. I was told that not every U-haul dealer accepts one way rentals as returns. No one seemed to want to give information about a one way trip, not just this dealer. Trying to find a location to return the vehicle to was very difficult.

Kelley Marie V. on

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I was told that my gas mileage was going to be 69 cents but they charged me 99 cents a mile and charged me another day because I was trying to do there mobile app. Took my damn 100 .00 depoist too

MELVIN W. on

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This is a concern about the truck We used on this trip. This was our fourth rental of a 15 foot truck for our move from Savannah to Opelika. This truck did not get the gas milage we experienced with the first three. This truck needs to have at least a tune up. The gas milage was terrible on this truck!

Angie W. on

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The truck was not there at scheduled time of pick up and I was not notified which put my move two hours behind schedule and I had to pay for movers to wait for a truck. Disgusted.

Larry I. on

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MATTHEW B. on

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Barry D. on

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no improvement needed.

Robert C. on

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robert c. on

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this location was very well staffed and answered all question about the rental.

Daniel R. on

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Donald R. on

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jara y. on

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Danielle S. on

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Alexander M. on

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Need more dollies.

MELVIN W. on

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Charlie M. on

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I refilled the truck to 1/2 tank of gas even though the gas gage was short 1/2 tank. The drop off point is stating differently. I filled the truck back to slightly above 1/2 tank about an 1-1/2 miles from the drop-off point. This drop-off point did not check me in, he told me to just leave it and he would get to it later. He was struggling with his two computers. U-Haul owes me for 44 miles I didn't use but I paid for them.

Haley R. on

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My first truck had a tire issue. The tread fell off while I was driving and had only gotten a mile or so down the road. I drove it back and the issue was quickly resolved and I was given a new truck. It wouldn’t turn over the morning of moving for about an hour and it needed jumped. We were still able to move and have it back by the scheduled time. Everyone was very polite and friendly. I would recommend this location. Vehicle errors were not their fault!

Andrea W. on

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MELVIN W. on

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The help received as well as the attitude and knowledge of "moving" was very good. I will make the location my go to place for using Uhaul in this area.

Felicia B. on

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I had the best customer service ever I will be using this location again next when I moving in my house thank for you service.

Ladarius J. on

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Customer did not leave a comment.