Lower price hahaNoah C.
Customer Reviews for 81 Truck & Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jason S.
the owner was heavily armed with 2 open carry pistols. The location was sketchy at best unkempt in all ways. did not look like an honest businessRobert M.
will never use uhaul againLester L.
Customer did not leave a comment.WILLIAM M.
Customer did not leave a comment.Richard C.
The guy went above what he had to do just to make sure i understood everything and necessary. Great moving experience.BRENDA T.
Can't say it could have been any better. Location was convenient for me and staff was punctual and well prepared. The trailer rental was extremely affordable and a great value to me. I've never been disappointed with U-Haul. Thanks again.Michael S.
Went to return site there was no available parking for a 26ft truck a sign was posted at primary location directing you to a storage unit location to drop truck off. At that location was several different storage units of various color, they were no signs or any indication this was a U-hual site. Had to call customer service for helpDavid L.
Customer did not leave a comment.SAWSAN A.
Customer did not leave a comment.Winston J.
There was no one at the drop off location. It was Sunday night around 6:30pm. I can't believe you charged us for being 2 hours late. Obviously nobody was waiting on the trailer.Scott P.
Customer did not leave a comment.Oscar M.
Customer did not leave a comment.Blake N.
The gentleman at the location was fine. My dissatisfaction is with Uhaul. I reserved the uhaul at a location close to home. I was called by Uhaul two days prior to pickup and was told that they were moving me to another location because the trailer wasn't available where I had reserved it. Went to that location and nobody was there. Called Uhaul and they had to move me to another location. Yes the third location was not far and I was given a $50 credit for the inconvenience. Thank you; however, that location is open until 10:00 p.m.. If I would have known that in advance, I would not have picked up the trailer until 7:00 so I would have until 7:00 on Saturday to return it. Since the previous location closed at 5:00, I was told I had to pickup at 4:30 and return by 4:30 on Saturday. We returned the uhaul at 6:00 so we had to pay for an entire day for being one hour late. If we hadn't been moved from location to location, I could have planned the pickup for a better time for us to allow for the return within the 24 hour period. I would have scheduled my pickup for 7:00 p.m. Friday and returned by 7:00 p.m. on Saturday. Thank you.Micheal C.
The location was great. The communication and online support from uhaul was HORRIBLE! If i were rating Uhaul corporate it would the Poor!!!Marshall C.
Customer did not leave a comment.Sandra B.
Customer did not leave a comment.Kevin S.
Todo excelente me funcionÃ³ muy bienJIMMY C.
We had no issues at all with the equipment or the representatives on each end of our move. I would not hesitate to recommend Uhaul to anyone in need of the services that they provide.Mark G.
I reserved a 17' truck and when I got there they had no 17' trucks. I was told that I could get a 20' for the same price. But that's not true because I was charged for a 20' instead of a 17'JIMMY H.
The appearance of the place was cluttered. Like a flea market combined with an auto repair shop. The pathway to the office was narrow and obstructed. The owner was helpful and friendly.bradley H.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Patrick F.
Service was great. Kames mad3 sure everythimg worked and even help hook up and unhook. Was a great experiencePAUL S.
The office was dirty and smelled terrible. Dirty dishes in office area. All the equipment that I reserved was not there, and the rep, didnt really attempt to assist with this issue.Perry B.
A great small-town feel with unmatched customer service!Samuel F.
Was very helpful and made sure equipment was hooked up and correctPhil E.
Customer did not leave a comment.Jimmy H.
Have the owner clean-up his office and shop. Other than thar the service was greatPaul S.
Customer did not leave a comment.Marlan K.
James was super helpful in getting us returned, really appreciate his help. Very personable and easy going attitude, made it easy for us to finish up our move...thanks again.rod L.
Great return experience...very helpful and accommodating, made it easy!...thanks so much.Rodney L.
The gentleman at the drop point was very friendly and helpful. I appreciated his prompt assistance. Thanks again.Johnny J.
Customer did not leave a comment.Craig M.
Nothing needed to improve Very happy with the serviceBrittany R.
Do an unannounced visit. Bad example to represent uHaul..Cluttered, dirty office with unkempt associate who couldn't get computer to work.Wasted 20 minutes getting truck processed. Equipment we requested not in truck( no dolly or pads).Marlin S.
Customer did not leave a comment.Kenneth F.
Customer did not leave a comment.Scott C.
Customer did not leave a comment.Daniel C.
Customer did not leave a comment.Craig L.
Customer did not leave a comment.William H.
Customer did not leave a comment.Anthony N C.