Customer Reviews for A 85 Riverdale Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A 85 Riverdale Storage

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KATRINA C. on

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The owner has no personality to be dealing with the public. He was rude when I called to say no one was there when I needed to drop the trailer off. He said I guess u gonna have to wait and I said you should put your hours of operation online so people don't have to wait. Now when the office person did get there to open up she made a phone call about some paperwork before she ever asked to help me. So no I would never use them again.

KYLE C. on

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Poor Customer service . 35 dollars extra was taken from me . Dishonest people

Nikki H. on

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deaun w. on

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No comment.

James D. on

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Hard to get in and out of. Small parking lot.

CYNTHIA W. on

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Pamela C. on

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Candace was great, explained everything in detail. I'll definitely recommend friends.

VERNELL S. on

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Everyone was so friendly it was good to smile since I been going thru so much this week. Great Job guys Thank u.

LaQuenda L. on

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Be honest when comes to looking at fuel level. Provide better customer service even if you do not agreed with customer.Dont pad charges to the customer for your own personal gain.

PAULETTA B. on

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Mrs.Candace is always very nice and pleasant. Unit very clean and property clean as well.

Patricia C. on

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HERBERT H. on

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Great experience!!!! Friendly and Helpful!!!!

CYNTHIA G. on

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CHARLES M. on

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.99 a mile should include gas too... Y'all are robbing people

KENNETH H. on

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This was a one-way move, and the fact that not only was my location changed from the one that I selected, but the time was put off for 4 hours. This was communicated to me after 3 PM the day before my move. I had already coordinated moving help, and this put me 6 hours behind.

Katina N. on

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Everything was done right in my opinion.

NEVA W. on

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Shaunda E. on

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Fix faulty gas hand that fluctuates and idols! Needs major under the hood work! Truck doesn't accelerate when pressing the gas. Truck won't start, had to turn key several times and push gas peddle before it started

CHERRELL J. on

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Nothing. I can actually say they have wonderful customer service. Exceeded my expectations. Very refreshing.

michael m. on

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FELICIA H. on

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Mr. and Mrs. Payne were extremely knowledgeable and polite. I would recommend this facility to anyone in need of storage and rentals.

NATALIE K. on

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XAVIER W. on

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Nothing everything was perfect.

EMMANUEL O. on

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Marla T. on

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The front desk person was sitting in for the owner because someone had just quit. She was not as familiar with the processes and procedures.

FATIMA M. on

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Love the lady rented storage unit from her she is very kind n sweet n very respectful ill recommend her to anyone

Katina N. on

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Natasha H. on

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Henry P. on

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I was frustrated by the quote from the confirmation before I picked up the rental truck. By the time I got and returned the truck, I found out that I was overcharged and the staffs in Riverdale areas did not try to contact the company to find out the reason why. She did not even tell me whom to call. This is the worst experience for the moving and I don't think that I am going to refer anyone for U-HAUL. Up until this point, I still had not answer from the company even I contacted them my emails but failed to get a definite answer from the management.

RICKEY B. on

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FELICIA W. on

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William A. on

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The Truck was old and not really maintained. The truck was all over the road, and difficult to drive with constant steering to keep it in the lane.

Deborah J. on

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BRENDA V. on

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WEALTHA T. on

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Customer service was fast & great. Returning the truck & checking out was even more quicker. I will make this my permanent location when needing a U-Haul.

rose l. on

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Service was awesome. Friendly and Courtesy. Thank you for a smooth and easy transition.

John W. on

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CLORISE P. on

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TANJAR A. on

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SCOTT S. on

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Daryl M. on

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RIVA W. on

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DAVID H. on

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MICHAEL F. on

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Have better equipment and not haven to run around to get it fix on my own time loss three hour on my trip.

Phillis P. on

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ANDREW E. on

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There were ashes and cigarette butts left ijn the ash tray. The truck smelled like smoke. The windshield wipers didnt work well, they just smeared water over the windshield. Had to pull over and stay the night somewhere and prolong the move until the rain was finished because of this issue. Then charged extra mileage fee after dealing with this. Called the customer service department and filed a complaint and have yet to hear back from anyone! The customer service and equipment was not up to par. Will defintely consider another equipment rental company for my move in the near future.

RUBIN B. on

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I had a reservation at the U Haul store in Tara Blvd where I usually rent. The reservation was not available and they did EVERYTHING in their power to ensure I get my reservation guarantee credit and also sent me to a nearby location to get my rental. Apon arriving to the location in question, they were very UNfriendly and not as accomodating as what I am used to from my usual location. They also charged me a clean out fee for leaving a business card (mind you their own business card) in the truck. I was VERY unsatisfied and if this would have been my first UHaul experience this location would have made it my last one.

GREGORY M. on

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YVONNE D. on

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LISA M. on

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CELESTE G. on

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Tracy R. on

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Not charge for items customer don't ask for or use!!!

oluwole a. on

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You are doing just great.

TAWNDALAY B. on

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JONELLE H. on

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Ms. Patty is awesome!! If someone moves I will send them to her.

Wellington R. on

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ANGELA T. on

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everything was great and no complaints..Pattie was very helpful..

Rosie L. on

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Very friendly reps, no hassle pick-up. Great customer service.

Jamonica R. on

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YOLANDA C. on

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glen f. on

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They were unhappy to have mytruck returned there. That wasn't my problem as I was doing what U-haul told me to do.

Melody G. on

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TRAMECIA G. on

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more trucks

SHARON G. on

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Melissa S. on

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Jesselyn J. on

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She was a pleasure to work with

HENRY T. on

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better parking for trucks

DOROTHY W. on

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Make sure that the AC in the truck is working. It was extremely hot this past weekend.

CHARLENA W. on

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kermit t. on

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