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Chad K
Customer Reviews for A Bees Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great. The truck desperately needs a tune up. The driver window appears to also be defective and should be looked at. Besides that, perfect experience.
Benjamin GA great place and friendly service.
Michael BRental trailer was ready to go and easily accessible, friendly and professional customer service.
James CService was awesome! I originally set up to check out the U-haul using the mobile app. I arrived and Carol and her husband were inside (can't remember his name. This was a Sunday and they are normally closed). They got me checked out in just a couple minutes which beats standing outside in the cold and trying to figure it out myself! They were both so nice and friendly. A++++!!!!!
Laura DDoug & Carol are the best. Have rented from them many times and never an issue.
Troy MTop notch customer service. They were very friendly and accommodating with my last minute request. Their fleet was clean and well kept. Will visit them again when needed.
Idress IAwesome customer service! 10/10 would recommend!
Jordan MThis location always goes above and beyond. Top notch service keeps me coming back.
BRIAN MExcellent people, very helpful.
Ronald NMake it a little clearer where to drop off the truck
Matthew MGreat location and people!
REUBEN PNone
essohana bWe had a great experience. I would definitely recommend this location to everyone.
Celio SLove the people there even though I did a video drop off. I go there for propane and have rented and dropped ed of u-haul rentals prior.
Kyle MStaff are extremely friendly and helpful!!!
Kent RGreat experience and the people were very helpful. Thanks
Rick MThe facility owner was extremely kind and accommodating. Great experience. UHaul - nice job with your affiliates.
Eric EAgain, thank you for your help!
Joseph MFYI... I was concerned about the stability of the steering/alignment. It was difficult to maintain my lane while driving, loaded or empty.
Daniel PThe facility was a dump and it was difficult to find a place to drop the trailer.
Cris BAmazing people and equipment. Highly recommend.
Bennington HFriendly service. Clean well maintained vehicle. Highly recommend!
Bennington HTrailer is old and garbage. I told them about it. I’m Sad that this trailer costs me $100 and I had to stop so many times to check the trailer.
Jeff MKnowledgeable
Manuel GFriendly staff and easy check in and check out
brian lWonderful, above all expectations! I will be referring any friends and family to this U-haul location. The couple that manages this facility went above and beyond to ensure a positive, safe, and overall ideal experience. The trucks all looked immaculate and well-maintained, which was apparent since we had no vehicle issues and the truck was easy to drive. The customer service was equally perfect. Thank you!!!
Tiffany LI had a great experience picking up my truck and dropping it off. People were very friendly and very accommodating.
Yevgeniy Koverall experience was great!
Kevin WGreat service by A Bees Storage out of Bennington. I didn’t have the correct ball hitch and they so graciously let me borrow theirs. They took really good care of my needs. Highly recommend renting from them.
Kevin Cfriendly owners
Eric MExcellent customer service and location.
Charles BGreat experience working with trailer rental. Would be my first choice everytime to rent here.
Troy MGreat service here!!
John MThe phone customer service was absolutely HORRIBLE; they did not have my storage unit set up, and were only concerned with me dropping the trailer off where it was needed!!!
MAURICE HThe lady at the Bees Storage who helped us had problems with the U-Haul computer system, so she said she had to delete my original online reservation & create a new one and, in doing so, she charged my credit card $448.98 instead of $241.00. When I asked her about it, she said that I had to call U-Haul to address it as it had nothing to do with them. She said they are a third party vendor & could not issue the refund. I called the U-Haul customer service center and spoke with Shanna, who was very helpful in resolving this issue. She provided an excellent customer service and gave me a refund for the overcharge. Kudos to Shanna!
TONY RCheck engine light on from beginning. Horrible gas mileage less than 5 miles/gallon
Charles SThey do a fantastic job!
Douglas CAttendant was rude and impolite. No empathy for the overheated issue
Jan CNothing totally helpful
Clarissa OExcellent Service, ready when I need it.
TIMOTHY CSee my previous comments. My complaint has nothing to do with the personnel where I picked up or dropped off, but has everything to do with how UHaul handled this. Unacceptable!
Larry RReady when I am.
TIMOTHY CI can't think of anything they can do to improve. They were great when I returned my equipment on my one way move from VA last year, and they were great again on this in-town move!
JOSHUA Bgreat service
LEELA PVery friendly couple, loved working with them. This was the second drop off I had at this location and they are just wonderful to work with both drop offs were very smooth. I would rent from them or drop off with them again verses the other area in Omaha I dropped off.
Timothy B