Had a unit for 10 years and never had an issue, great location and best price in Longmont
Rosalind Childs | Overall Experience
Customer Reviews for A Better Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great location on main st with very affordable prices.
Deborah ludington | Overall ExperienceVery safe location, stored my car and didn't have an issue
Cameron Branecky | Overall ExperienceGood prices and easy drive up access
Ursula Carrillo | Overall ExperienceMuy buen servicio
JUAN LOPEZ | Overall ExperienceBest price in town
Claudia Blanco | Overall ExperienceGreat location to rent a parking spot. Safe and secured
Michelle McDaid | Overall ExperienceDon’t send customer to another city to pick up a tow dolly, esp. when they weren’t told beforehand. Don’t forget to include the furniture pads that were ordered. Don’t be reluctant to give them the last dolly, esp. when they ordered two. Make sure things like wiper blades actually work and there is wiper fluid.
mary hemmannBuen precio y servicio en espanol
Rafael Cardona Flores | Overall ExperienceGreat location and very affordable
SIDNEY RICHARD | Overall ExperienceI was very impressed with the pick-up and drop-off process. Was able to easily complete the reservation online. Arrived to pick-up the truck and Aaron helped walk me through the steps remotely. Truck operated as expected. No problems. Returned the truck with quick and easy check-out. Very impressed with the ability to remotely document total mileage and fuel. I took a pic thinking I would need to attach something to verify my usage. Everything was automated and showed up correctly on my bill. Impressive. Thank you...Steve
Steven McLaughlinAffordable prices and good service
Joshua Tudor | Overall ExperienceClear instructions. Helpful staff. Highly recommend.
Erica IllingworthGran servicio
Rene Terrazas | Overall ExperienceVery affordable and great location
Matthew Mikol | Overall ExperienceGreat service and affordable prices
Lacey Kapinus | Overall ExperienceMake sure pickup info is clearly described. Can't pay cash. Can only use one card to pay. Truck drove very rough. Sticker in truck says return with 1/8th tank but you guys sneak in 3/8th in the contract(this is very shady). Even though I selected pick up in person I still had to do it over the phone. This was the absolute worst rental of any kind i have ever had and will never use uhaul of any kind again.
Timothy HagemanGreat affordable location
Erin Dunbar | Overall ExperienceVery affordable
TORRIE SANDERS | Overall ExperienceVery affordable
Zachary Balch | Overall ExperienceThe customer service was great and very efficient! The truck itself was desperately in need of brake care.
Susan BurnettVery affordable
Bruce R Owens | Overall ExperienceAffordable and great access hours
William McLamb | Overall ExperienceOutstanding service, Abe was very helpful and made the rental fast and easy.
Karla Nelson | Overall ExperienceVery affordable
Christian Decker | Overall ExperienceVery affordable
Matt Kuseski | Overall ExperienceGreat location and affordable prices
Zachary McCabe | Overall ExperienceGreat facility, store my van here for a couple of years and never had an issue
Tim Blagen | Overall ExperienceGreat location with parking spots
Jeffrey Miller | Overall ExperienceExcellent location with best prices in town
MARK FISHER | Overall ExperienceSuper affordable prices
SONYA OBREGON | Overall ExperienceGood service and very affordable prices
John Bomboy | Overall Experiencethe first guy that helped me out was really polite and professional but we got disconnected and one of his colleagues was helping me finish setting up payment but was getting really snappy with me and rude all because i asked her to repeat herself so i could write it down.
Luis HernandezSecured parking spots
Raymond Chavez | Overall ExperienceVery affordable prices and friendly staff
Mary Torrez | Overall ExperienceGran precio y muy seguro
Miguel Nieto | Overall ExperienceQuick and easy. Employees were really friendly and understanding.
Diondra GallegosVery affordable units
Douglas Siders | Overall ExperienceThere was lots of mud in the cab of the truck, other than that it worked our good.
JOHN MURDOCKAffordable and secured location
Keith Schreckengost | Overall ExperienceReservation was not honored, property manager was not even apologetic. I rented a storage unit somewhere else with different management.
Karri McCoy | ReservationRented on line. All went very well Thank you UHaul
THESSA wichaelExcelente servicio
Edgar Francisco Meza Zamora | Overall ExperienceGreat price and good service
Janel Campbell | Overall ExperienceVery affordable location
Sara Rivera | Overall ExperienceHad my RV here for months with out any issues, easy to access
Kali Miller | Overall ExperienceSecure, well priced, and right off of main street.
Tracy Chapman | Overall ExperienceGreat affordable place. Excellent service
Britt-Marie Varisco | Overall ExperienceI didn’t get the 5 moving blankets I ordered.They only had 2 I was charged for the 1/2 dozen.That’s my only complaint.The lady was very nice and explained everything I needed to do before and after the rental.
Joey LangstonUhaul was dusty in the inside and coated with dust/ice on the exterior. Had difficulty getting home.
William BorlandGreat location, exceptional prices and friendly staff
ELIZABETH RODGERS | Overall ExperienceGreat affordable units well located on Main St
John B Atwood Jr. | Overall ExperienceAll units are drive up that makes it so easy to load and unload
Don Moyer | Overall ExperienceAffordable units with easy drive up units
Teresa Flores | Overall ExperienceGreat service
Cesar Leon | Overall ExperienceFriendly service and very affordable units
Noemi Cedillo | Overall ExperienceGreat location, great customer service! They always called back promptly.
Rob Martinez | Overall ExperienceThe trailer performed flawlessly
Jim HutchinsThank you
Isaac palaciosHard to find, but excellent and friendly service!
Cindy WilsonNothing.
Michael AntonelliEasy drive up access and great affordable prices
Tait Barber | Overall ExperienceFair price and good service
Steven Lagerholm | Overall ExperienceBest price in town and easy access, great location off Main st
ROBERTA KAHN | Overall ExperienceHad my truck parked here for years and never had an issue, great affordable location
RON DWYER | Overall ExperienceEast to miss the driveway limited signage.
Mark KitzerowEasy and convenient pick up and drop off
Linda ApodacaBest prices in town and off Main st
Alfredo Rivas | Overall ExperienceGreat storage facility!
Nick Sorensen | Overall ExperienceAffordable price and good service, they also have Uhaul rental
Heidi Alsbrooks | Overall ExperienceGood service and great price
YOLANDA BUSTAMANTE | Overall ExperienceBest prices in town
Morgan Remington | Overall ExperienceGreat prices and excellent service
Courtney Gantt | Overall ExperienceAttendant was helpful, helped us locate the electric hookups
Angelina KorbThe Uhaul app has never worked for me and it's a particularly awful situation when the location doesn't have people there. Fix the app or don't offer off hours pick ups.
Sara VilleccoThe ring doorbell provided a good way to contact the site operator
Christopher AtteberryVery affordable prices
Greg Betsinger | Overall ExperienceHelpful and polite. Got us taken care of and very professional.
Dwayne CorsinoGreat service , called to help us do the 24/7 pick up
Donald HarrisonIts small but had what I needed. no bathrooms.
Kyle EddyGreat drive up access and affordable prices
Barbara Cassedy | Overall ExperienceGreat affordable location
Melissa Warren | Overall ExperienceEasy monthly rental with no commitment
Melissa Morgan | Overall ExperienceWe moved out before the end of the first month and we got charged for a second month. Very disappointing and staff unwilling to help. Extremely expensive and we are very angry. We will be leaving reviews online as such.
Jordan Irvin | Overall ExperienceTell the customer about the tow setting being the default, that you have to turn it off to drive with the transmission working normally.
Patricia PetersenRented for one month with no commitments
ELVIRA GARCIA | Overall ExperienceParked my car here for a year and was great, had no issues
JOHN FRESQUEZ | Overall ExperienceMonth to month lease easy to terminate
Aletta Martinez | Overall ExperienceGreat service
Brenna Giannini | Overall ExperienceGreat affordable prices and well maintained
Heather Kemp | Overall ExperienceHad stuff here to about 6 years and never had an issue
michelle castaneda | Overall ExperienceGreat service
Tomas Alvidrez | Overall ExperienceVery accessible price compare with other companies, place is secured and I never had an issue
David Lorah | Overall ExperienceBuen servicio y en espanol
Alejandra Lara | Overall ExperienceExcelente servicio en espanol, muy buen precio.
Agustin Silva | Overall ExperienceCarla was very helpful and friendly! She made the process extremely easy! The equipment was clean and well-maintained.
Michael PersingerThe biggest problem is that the facility is very difficult to see from a busy road. I drove by twice before identifying something which actually had the U-haul name on it way back from the road and between other businesses. The signage is the major problem. Otherwise service was good and drop off relatively easy.
John LeganDirt lot with nobody present.
Sean RienerThis place was awful!!!
Gerald AscherThis was a gated yard with no one on site. I got into the yard because someone using the storage part of the facility had punched in their code. I couldn’t make the turn with the trailer and had to unhitch and pull the trailer with the dolly, which had a flat tire. I couldn’t pull it to the front of the yard where the rest of the Uhaul equipment was, so I had to leave it at the side of the yard. Now I was locked in the yard with no code and had to climb over the fence, only to remember that I hadn’t taken pictures or put the contract into the key return. Had to climb back over the fence for that. This facility was very poor. Did I say that strongly enough? Not by a long shot. I even tried to call them, but I only got a recording. These folks should not be representing Uhaul. I just hope this doesn’t come back on me at all. I did my part, I believe, as best as I could. Terrible experience with this drop off location!!!
Gerald AscherGreat affordable place and conveniently located off main st
CHRIS WILLIAMS | Overall ExperienceNobody available on site. Ring doorbell system to return truck.
Jennifer HartzIt was a muddy dump. Minimal equipment available and a small shack. It was not where I expected to pick up my trailer. I was forced to travel an extra 25 miles to get it
Kenneth BlackAwesome location
Gary Hewitt | Overall Experience1: Truck access required gate code. Gate code should be provided BEFORE locating truck, not after. 2: Truck key was in wrong box. I had to call customer service, who thankfully had all box codes.
Eliot MossAffordable parking sports
LOUIS THOMAS | Overall ExperienceAffordable and well kept
Carlos Gutierrez | Overall ExperienceGreat clean and affordable facility
Jacklynne Chacon | Overall ExperienceService was great and staff was helpful. All went very well.
MANUEL GALVANThe only downside was how expensive storage units are these days. Especially here in Colorado. It’s a nice place for storage, but not cheap. Other than that it’s a nice place.
SHAWN PARKER | Overall Experiencevery affordable
Teresa Johnston | Overall ExperienceVery East Process & Great Customer Service ! Thank You!
OTHO SPENCERI turners in after hours and via phone and video the lady who answered was very helpful
John AnthonyThanks
Michael BrownGreat location to keep my camper
Marianne Lee | Overall ExperienceGreat location
DESMON TURNER | Overall ExperienceNice affordable location
Michael Gallagher | Overall ExperienceKept my car here for a while and had no issues
ROBERT MASIERO | Overall ExperienceFriendly staff
MARK SWENSON | Overall ExperienceNobody on site though the web site indicated they were “open”. Small lot, confusing instructions.
George FreyTruck leaked. Cab and cargo got wer in the rain
SUSANNE SCHWINDBest price in town
RICHARD FROST | Overall ExperienceExcelente servicio
Martha Garza | Overall ExperiencePros: Guy working there was very pleasant and efficient. Was hooked up and on my way in minutes. He gave me a gate code so that I could drop off the trailer after hours. Super convenient. Very easy experience. Equipment was in excellent shape and worked great. Cons: Only con is that the parking lot was full of large mud puddles. Had to be careful how to backed in the trailer on return so that I wouldn't step out into a mud bath :-)
BRENDAN MEUSEWe were originally told to return equipment to 208 s main st. Longmont co 80501 via text. That was just a small parking lot and there was nowhere to return truck to. We also had the 26” truck and a trailer so that was very unfortunate to have to try to get in and out of a downtown small parking lot which clearly was not a correct address. We have had nothing but bad experiences with Uhaul every time we have dealt with them. This will be our last.
Christopher CullenGreat affordable facility
JOANNA BEAULIEU | Overall ExperienceWanted to return early and did not get response to obtain a code to get in lot.
NANCY ELKINSBest prices in town. Friendly staff
AROON ENRIQUEZ | Overall ExperienceStored my RV here and had no issues. Great access
Sara Reis | Overall ExperienceGreat prices, the best in Longmont.
RACHEAL CONTRERAS | Overall ExperienceNice affordable place, awesome prices
Haylee Patch | Overall ExperienceThey were closed when i dropped off the trailer so I can't confirm any of the above.
ERIC FOSTERExcellent customer service!
CHRISTINE NEALEasy and efficient
AARON TELLIEROne month rental with no commitment
Dave Harper | Overall ExperienceGreat location off Main St.
Henry Anderson | Overall ExperienceOnly open 5 hours a day, never answers phone, charged $36 for a "Missing/Damage Fee" that no one seems to have any idea what it's for. Filing dispute with bank.
DANIEL HAWTONGreat location
TOM MIDGLEY | Overall ExperienceGreat location off Main St, kind of hidden and easy drive up units.
Athen Algaze | Overall ExperienceSuper convenient access hours and great staff
Michael Schroll | Overall ExperienceAwesome place to park your vehicular, no issues
Vincent Peterson | Overall ExperienceGreat access
LUMI CEUTICALS | Overall Experience1. My unit was clean. The outside aisles were often had lots of ruts and craters in the dirt, and had no drainage in the rain or snow. 2. The area seemed secure. I didn’t enter at night so I don’t know about the lights. 3. There didn’t seem to be anyone there for a lot of the times I was there. To be fair, I didn’t drop by very often. 4. The gentlemen I had spoken to were helpful. I think Aaron was the gentleman I’ve spoken to lately and he was friendly. I spoke to a woman after I rented a truck for May, and she was abrupt. I told her that the lock would not close to lock on the back lock. She was curt and showed no customer service skills. It was her behavior that got me thinking it was time to leave. I’d been with you people for 4-5 yrs and I didn’t need to allow myself to be treated like that. 5. I don’t know if I would recommend your facility. The unit was kept free of animals, spiders and bugs. The aisles were not kept in good shape. They looked like they never got leveled off. And the woman who works there could use a lesson in courtesy. The last thing I needed, after moving all day, was her telling me I didn’t deserve money off for having to buy a lock at 10pm the night before. She showed no consideration or good service skills.
ELLON DOOLEY | Overall ExperienceThank you for everything and definitely will recommend your storage facility anytime once again thank you 😊
CONRAD REDIN | Overall ExperienceBest price in town
Derek Salinas | Overall ExperienceDid a one month rental with no commitments
Jodell Smith | Overall ExperiencePerfect location for my RV
Omar Figueroa | Overall ExperienceGreat location in the middle of town
Athen Algaze | Overall ExperienceMonth to month lease, and easy access to back a trailer in
Jeff Donaldson | Overall ExperiencePerfect place to keep our moving truck, great access and no issue, well secured property.
Pink Dot Moving LLC | Overall ExperienceHad to park my car for one month and it was great they even called me when the tarp came off my car. People that care.
Ted Whitney | Overall ExperienceStored my car here for years, never had an issue drove it out the same way I drove it in
Luke Maes | Overall Experiencerented for 2 months, easy to cancel
Sergio Felan | Overall ExperienceRented online and got a free lock, easy Uhaul site to pay and rent units. Got access to my unit right away.
Darrick Sandifer | Overall ExperienceHad a unit here for 2 month and was able to rent a truck to move out when I needed one.
Hery Paul Gomez Fontes | Overall ExperienceRented a unit for years while I was out of state taking care of my mother, my stuff was secured and rented a truck from here to move my stuff out. They are very good at calling if there is an issue and they contact you right away. Very happy with the service and would recommend to any one looking for an affordable storage
ELIZABETH ORTEGA | Overall ExperienceEasy online rental
Sarah Velick | Overall ExperienceHad my van parked here for a couple of months, easy and convenient access. The facility is gated and has cameras.
Stefan Metzger | Overall ExperienceEasy and convenient location off Main st.
Tiana Miller | Overall ExperienceHad a parking spot here for a year and never had an issue, very affordable and easy to access my car anytime.
Charles Luna | Overall ExperienceGreat location, best price in time.
Chamblee Abernethy | Overall ExperienceRented a parking spot here for a few month and was perfect, I did all my paperwork online since I'm out of state and they directed the driver to where to park.
Julie Bond | Overall ExperienceRented online, was super easy and convenient. No long term commitment, I rented only for one month and didn't have to pay for anything else other then the first month.
Joseph Donahue | Overall ExperienceHad a parking spot here for a while and it was secured and affordable.
Victoria Soto Becerra | Overall ExperienceHad my unit for a little over a year and had no issues.
Natalia Janusz | Overall ExperienceHad a storage here for a few months and they had the best price in town. Easy access, drive up and off main.
Kari Teegarden | Overall ExperienceStored my RV for a month, great place no issue what so ever, Gated and cameras in all the facility.
VAN HINDES | Overall ExperienceRented a parking spot here for my Camper and it was great. I never had an issue easy access and I didn't have to back it up I had a pull through spot. I will rent here again if I ever need a spot for my camper.
Doug Schwind | Overall ExperienceI rented this unit on line, and it was super easy and got a free lock. I liked that you don't need to see anyone to rent or pay, you are able to do everything online.
Joshua Cuellar | Overall ExperienceI rented this unit for a little over a year, never had an issue. Drive up and easy to access and the rent was super cheap, I called everywhere in Longmont and they seem the best price in town. I also never got a rate increased in the whole time I was here.
Ronald Bowker | Overall ExperienceNo complaints, convenient location, had access whenever I needed it.
Aaron Fellerman | Overall ExperienceNo issues even though the lot was unpaved i was surprised
CASEY STELTER | Overall ExperienceNeeded a unit, quick, they helped me out and got me into a unit in under 5 minutes. Great experience.
James Elliott | Overall ExperienceNeeded a place to store my boat, and even though the spot was outdoors I removed it in the same condition I brought it in in
RUTH BIRKY | Overall ExperienceGot 2 units here and great price, this is the best price in all Longmont.
Randy Hall | Overall ExperienceI had my stuff here for years and I never had an issue.
MARTIN RUBALCABA | Overall ExperienceVery great prices, actually the best in Longmont since I called around everywhere. Secured location and easy to get too.
Jan Henley | Overall ExperienceThey always worked with me when I got behind in my payment, very understanding and friendly people.
Ashley Zamudio | Overall ExperienceStore my belongings here for a couple of years and never had an issue, very well located off Main St and easy access.
Richard Shore | Overall ExperienceExcelente lugar buen precio. Hablan espanol y son muy amables.
ESTEBAN PEREZ | Overall ExperienceConvenient location and contactless rentals if you ask. Good prices.
Frank Burton | Overall ExperienceRented a storage unit and a moving truck. No issues with either. Good prices and friendly employees. Will use again.
Lindsey Warembourg | Overall ExperienceGood location, fair price.
Ryan Brown | Overall ExperienceBest prices for storage in Longmont
Yasmany Piedra | Overall ExperienceThanks a lot.
Ashley Zamudio | ReservationThanks!
Sandra Moctezuma | ReservationGood storage.
Aaron Fellerman | ReservationGreat price!
Amy Ollivier | Reservationbest rental experience i have ever had highly recommend
Shaun Hufford | ReservationBest price in town for storage.
Cody Wilson | ReservationThey have the best prices for storage.
Sydni Webb | ReservationThanks for everything!
Sherry Snel | ReservationExcellent storage.
EZRA COX | ReservationExcellent storage facility and they have Uhaul rentals, too!
Jessica Schrader | ReservationExcellent location. Good price and managers were friendly.
Terry Waiters | ReservationExcellent customer service.
DORA AGYEMAN | ReservationExcellent staff and location!
Isabel valencia | ReservationThe girl in the office was very friendly and helpful and even gave me a free month when I got the unit.
DAMON STEWART | Overall ExperienceHad my car stored here, never had an issue.
JACQUEL NICHOLSON | Overall ExperienceHad my trailer and a storage unit here, great location in north Longmont, easy access.
TODD BUCKENDAHL | Overall ExperienceHad my RV and boat stored here, great location
DEVIN MCCULLOUGH | Overall ExperienceUnit reserved was more of an office than a storage unit. No roll up door. Staff very helpful.
Privacy Request | First ImpressionsI changed my mind and used a different facility.
Privacy Request | First ImpressionsGreat customer service, upgraded us to next largest size with no hassle. Thanks!
Privacy Request | First Impressions