Customer Reviews for A Better Rate Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Better Rate Storage

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JOHN B. on

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Very friendly staff. The rental truck was very clean and roomy.

Ken N. on

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Customer did not leave a comment.

RICHARD S. on

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This was the cleanest and most well maintained uhaul location I have ever been at.

Shawn D. on

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Don't charge someone for being late and dropping it off on a Sunday knowing damn well no one is getting it on a Sunday. Just plain ignorance

Elizabeth B. on

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All the staff were professional, helpful and very pleasant. The cargo van I rented for a week was in excellent condition.

Nicole A. on

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Waited over 20 minutes with nobody in line after using express check in online.

Timothy S. on

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The facility and staff are great. Parking at the location is a challenge because the quarters are tight and hilly.

JUDITH M. on

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Customer did not leave a comment.

Erica Q. on

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Patricia M. on

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Computer access was very slow.

Lisa W. on

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The ladies at this location were so nice and friendly. I would definitely recommend to others!

Robert B. on

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Customer did not leave a comment.

Chris B. on

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No one there and no one to speak to

Scott B. on

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The tire was leaking air. The head light was not working. The tow dolly tail light was not working.

Lisa K. on

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Dennis S. on

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Dennis S. on

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John F. on

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The equipment and location were ideal but I ordered a 4x8 trailer and was given a 5x8 then charged for the larger rate.

charles d. on

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Betty E. on

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Jeff H. on

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This was an after hours drop off.The area was well lit and parking was available. Drop box was easy to fnd.

JOHN F. on

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The customer service was above and beyond. We spoke with Tanya and she was super friendly and helpful! Top notch employee!

ANGELA C. on

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Weren't even open