Customer did not leave a comment.TANDRELL W.
A New Jerusalem Carwash Chalmette
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's not a uhaul type store. There was no equipment. They didn't have the hand trucks a needed or the truck.Eric D.
No Uhaul Rep on site. Reserved car trailer not available. No paperwork. Car was secured by Car Wash Tech?!?! and came off within a mile. I Immediately took the trailer back. Called the local rep 4 times that day to insure that the trailer was taken off of my bill and stocked in new Orleans. That never happened. The worst and most dangerous personal business experience of my life. DO NOT RENT ANYTHING HERE!!!!Robert L.
The location was perfect! Equipment was easy and accessible! Will select location again for any other moving needs!Hope V.
Customer did not leave a comment.Hope F.
Customer did not leave a comment.Edward R.
Gas in truck was not on amount he had on phone itnwas almost empty I added $10.oo and only used truck for 21 milesNorma L.
Customer did not leave a comment.Sean M.
No one at location at the pickup time. Had to wait several hours. Dolly not provided. No paperwork provided. Truck ignition not working properly.Barbara J.
I really think the uhaul was rigged. I put $20 in gas For the truck and the meter did not move. I also have a problem with the owner as well. He changed my reservation I booked a 10â€ truck for 12 hours and he gave me a 15â€ for 8 hours. The owner also was unprofessional. The radio worked when it wanted to and also the windshield wipers.Tashonda N.
We returned the rental truck, and the person saw us and was at the truck immediately to check use out. We had 66 miles included in the rental, and we went 69 miles. We liked the fact that at pick up and drop off, everything was charged to our credit card, by just showing the card at the pick location. U Haul made our rental move easy.charles B.
Everything went well. They were professional and made our move easy.Chantell L.
A/C in truck nearly useless. Reservation made and confirmd, but arrived and was told.the guy that handles the trucks would be there as soon as he got out of bed. That's no way to run a business! We'll see how it goes tomorrow when I have another reservation. They already pushed back the time to pick up the truck by an hour and a half. I'm so glad this is my last move! I have had good experience with U Haul in the past, but this time was frustrating. Countrymen better tomorrow, I'll say so!Kathi M.
The place is not professional at all !! Service was horrible i would never rent from them ever again !! # unsatisfied customerWhitney H.
Nothing love that clean truck smellJohn W.
The building is a little odd but the workers were very nice.Alexandria S.
Customer did not leave a comment.Anthony V.
Thank y'all very much.tammy L.
So many things went wrong with this pickup too many to list. Horrible experienceSHARLENE F.
We waited almost 20 minutes for someone to come out. The first truck windshield wipers were broke and it was raining. Then we had to wait to get a new truck. We were supposed to get a credit but didn't and instead was charged extra for gas. The reservation was for 11a and we didn't leave until 12:15.Vernon P.
Terrible service, we brought the uhaul on time and because it took 20 minutes to do the online truck return we were going to be charged an extra day and I only got to use it for 2.5 hours. Dont waste your time or money.Daniel A.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.Chris W.
Customer did not leave a comment.Ryshean W.