Customer Reviews for A Safe Storage Ball

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Safe Storage Ball

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Angela B. on

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Customer did not leave a comment.

Triantie W. on

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They lied about a lot

James D. on

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No problems.

carmen j. on

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Make sure the reserved rental is available

STEPHANIE H. on

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Reissued a truck rental at no cost to me due to the fact that your employee lyed.. About truck and the truck having a granny attic and a ramp as I did not have enough room to have eveything loaded its not fair and right that I have to pay for another truck rental. And pay for help again due to being lyed too

Jo Alice T. on

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Customer did not leave a comment.

Mark P. on

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Location did not have tow dolly on site with truck had to drive to a different location to pick up costing me more time and mileage. Windshield was full of bugs had not been cleaned previously..

Cody F. on

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Customer did not leave a comment.

Curtis W. on

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Customer did not leave a comment.

Colby B. on

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The location was closed, and did not notify the uhaul system. My appointment was at 3pm. Showed up at about 10 mins until 3pm, and no one was there. Eventually contacted someone at the other site that they own, they said to come there to get the key. I drove there to get the key, then she said it was at the other location that I had just come from, so we had to drive back to the other location to get the key and uhaul. I did not leave with the uhaul until 1 hour after my appointment. I was very disappointed and I was also put behind schedule due to this issue.

Brooke C. on

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Customer did not leave a comment.

CHAD B. on

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Get off your a$$ and help the customer connect and disconnect the trailer!! He never came outside to assist, offer help, inspect or anything, yet he watched me the whole time through the window. POOR CUSTOMER SERVICE!

ELIZABETH O. on

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Customer did not leave a comment.

kevin l. on

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Customer did not leave a comment.

Denise B. on

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Maybe open a little earlier?

amanda m. on

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The lady who works here is super nice and helpful

JAMES P. on

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JUDY R. on

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Representatives very helpful

Vernon H. on

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Customer did not leave a comment.

Walter H. on

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General comment not related to this specific location - U Haul needs to install tongue jacks on the larger trailers to assist hook up. I had to manually lift and place the trailer tongue on my hitch assembly which strained my back. After this, I was unable to pick anything up and it may the moving process very difficult and lengthy.

brandi h. on

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Love my ladies! They are always the best!!

Tom T. on

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Customer did not leave a comment.

mike l. on

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Customer did not leave a comment.

Leesa B. on

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The location was good although it was changed from my previous choice. Also the dolly and pads I had reserved were at other locations. Cancelled those items due to such an inconvenience. The lady at the Ball location was very understanding and extremely nice!

Ronald A. on

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Customer did not leave a comment.