Customer Reviews for A Storage 4 U

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Storage 4 U

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Donna C. on

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Larry L. on

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excellent service and very nice and helpful . I will be using them again in a few days .

Bill O. on

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Good job everyone.

Ray A. on

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The location I received in my email for pickup was not the location that had the trailer.

Jordan N. on

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I had to get my uhaul from the very back of the uhaul/storage unit and drive it to the front myself all the while dodging trees and storage units. I felt the uhaul should have been waiting at the front. Took 30 min to get the uhual from where it was parked in the back of the lot to the front of the lot. Absolutely absurd.

Ernest S. on

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Wayne M. on

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Freddies S. on

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the maneger was very helpful and attentive.

Monte G. on

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dennis h. on

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very friendly, very helpful

Bill B. on

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Tracy W. on

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Frank S. on

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SCOTT R. on

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Bernard D. on

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The trailer leaked water when it rained, some of my things got wet.

Rick K. on

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Torchy B. on

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ERIC T. on

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Shelia R. on

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Larry M. on

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Sharon S. on

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Wayne M. on

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Wayne M. on

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Super friendly very nice staff great location will use again will tell all my friends great job top notch

Mickey H. on

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Very small return area

james l. on

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Matthew R. on

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Sandra V. on

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Les V. on

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Elmer C. on

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Tim H. on

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Harley was very polite, everything went perfect!

JUSTIN C. on

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Kenneth S. on

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Harry F. on

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richard e. on

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JERRY B. on

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Marie S. on

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Jeffery H. on

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Bo T. on

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We were charged 41 miles when there was no way we driven that far. It was only 3.8 miles between the two houses.

Marcee E. on

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The person running this place very friendly and very quick thanks.

Kelly A. on

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Excellent service and knowledgeable staff. Very friendly and helpful.

RANDY J. on

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Joel M. on

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amanda l. on

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Very friendly and accommodating :)

David L. on

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Kayla H. on

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Amazing gentlemen...he helped me every step of the way. He made sure I was comfortable with what I rented before I left his place of business. When I returned he was right there again to help me unload. Thank you for your service!!! Best Uhaul I have ever rented from!

TRUDY P. on

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Dollie was worthless, never used it, tires on it wouldn’t go over anything

Cheryl S. on

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Deborah R. on

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The vehicle I rented would be unsafe to take on a long distance. It needs some well needed care under the under and underneath the truck itself.

Mntntop Wosrhip C. on

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Renee H. on

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Very helpful

Gary P. on

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I was quoted $155 and when I paid the bill was $160. I was overcharged for insurance. Nest time I will not purchase any insurance at all.

Kelly A. on

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The staff were really helpful. I would recommend them to everyone. They made my move alot easier for me. Thanks for everything.

Derrick T. on

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Marilyn B. on

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Shawn S. on

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Elizabeth Y. on

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We had a wonderful experience at this U Haul location.

John R. on

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Everything work just fine,, Harley was helpful, and the van was nice and clean.

Angela C. on

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monte m. on

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Patrick M. on

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Christopher J. on

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Clint O. on

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You should get more folks like Harlee, he was awesome to work with.

DENNIS C. on

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Ted A. on

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Tim H. on

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Very busy location, took good care of their customers

Geoffrey S. on

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I've been renting from uhaul for years, including at least once from the same location. I've never before been asked to provide the name and number of someone who could verify my identity. I was not happy about it based on my flawless rental & customer history with uhaul.

Kelly M. on

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Stephen D. on

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Jerad L. on

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Friendly staff.

Jason R. on

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Nothing, customer service was excellent

Iona E. on

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Meredith E. on

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I have no suggestions for improvement. Our experience was great. Thank you, Tim!

Shelby W. on

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Natalie C. on

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The employees at this location have excellent customer service! We had to change our pick-up time at the last minute and the owner went out of his way to meet us at the time we needed the truck. He was extremely kind and I would happily use the same location again.

Barry N. on

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The plastic trim, that covers the defrost vents, is loose. It rattled the whole trip

Amber S. on

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You charged my card and my husbands card so we double paid but no one wants to refund us our money. This BS. I will not use Uhaul again.

MANSON P. on

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The service was great. The people were very friendly and helpful. But the truck had a Severe Smoke smell!! It was very bad. In fact we sprayed air freshener in it and let it set for the night. It helped some but the smell was still there, even at the end of the trip. I CAN NOT BELIEVE UHAUL LETS PEOPLE SMOKE IN THEIR TRUCKS. We traveled for a total of 9 hours smelling smoke. That is ridiculous considering how bad second hand smoke is. Also we started with just over a 1/4 tank so it needed to be filled first thing and had to return it with about the same amount, or more. Why don’t they just start you with a full tank and return with a full tank. That would be so much easier than trying to figure out how much fuel to add so you don’t come up short or long on the return fuel amount. On the positive side, the truck ran great and we had no issues. It was very easy to drive and got descent gas mileage. Also the pick up and return were both easy. PS... if I was ever offered another truck that smelled of smoke like this one, I would refuse the truck. The only reason I took this one was because I was in a bind.

JASMINE W. on

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Tim was great! Quick service and very clean and efficient equipment. Will definitely recommend to family and friends!

Phillip G. on

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chase o. on

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Chariah C. on

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Daniel F. on

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Friendly staff and well organized.

ANNE N. on

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Roy M. on

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Doug R. on

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Kimberly B. on

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Bill W. on

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David C. on

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Brad W. on

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Latania C. on

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STEPHANIE R. on

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charles H. on

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I would like to see an earlier opening time to get a early start of the day. Renting a trailer usually means working doing something and the 9 am start up seemed a little late. I had to get there the night before and then park in hotel parking lot worrying about it.

BRUCE W. on

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Cyndi J. on

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It took me over 2 hours to get the trailer. I spoke to the man there (Harley) told him I would be there @11:00 I was 20 minutes late l. When I got there he was giving my trailer to a gentleman that he said wasn’t suppose to be there till Monday and this was Saturday!!!! So had to wait for him to go to a different location to pick up another trailer. I asked if we could just go get it and he said no! Then took him another hour to get his act together and get the trailer checked out to us! Then to top it all off, they don’t print off the paper work for you because they don’t want to buy a printer for that!!! So ridiculous and so much of a hassle. Never again

Wendy C. on

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YVONNE C. on

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The cab of truck had cheese nips all over floor board other than that too much charged for mileage on weekend with us on fixed income.

HOWARD S. on

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Donald H. on

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Was there at 9 am. Computer system was running real slow. Then the left rear tail light/turn signal waste working. By the time they fixed the light and gave me the paperwork It was 10:39am. And I was the first one there when they opened .

Deborah F. on

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The customer rep was very friendly and explained everything about the rental truck process to us.