U-Haul: Customer Reviews for A Storage 4 U, Sapulpa, OK

Customer Reviews for A Storage 4 U

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Storage 4 U

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larry a. on

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Dennis C. on

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KEVIN D. on

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VICKIE G. on

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Jim V. on

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very good expierence

BRANDON W. on

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The manager was great to work with.

David M. on

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Clean out the truck better next time. We had black stuff all over our items

Scott M. on

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The pick up lot was a little cramped for multiple customers, and the printer didn't work. Any shortcomings were overshadowed by the friendly service.

Larry N. on

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Tammy B. on

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Jennifer B. on

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Look for the truck before calling to ask where it is.

Thomas W. on

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Mike l. on

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Cheryl D. on

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Michael D. on

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Nothing but great things to say about Tim and his business.

WAYNE B. on

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DONNIE F. on

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Cab had cigarette ashes all over inside the cab and smoke smell terrible. I sprayed Lysol in the cab to kill the cigarette smoke smell and any germs the last person had. We will be renting another 26' truck in about 3 weeks. It would be nice if Uhaul would knock off about 75 dollars for this truck. I always clean the trucks I rent a shouldn't have to pay full price for someone else's mess. Thank you

randel m. on

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Danielle D. on

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Called location the day before rental to confirm pick up time and truck. Attendant was not at location at agreed time. Phone number disconnected. This is the 2nd time - we have had issues with this location. Will not use location ever again!

DeLayna V. on

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Cody C. on

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Darlene F. on

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I see no improvements. Tim is great! Fast service....

donna b. on

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Robert B. on

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When we picked up our uhual the employee informed us that he saw a couple of bugs and sprayed so we might see some stragglers. So when we went to start loading we saw bedbugs. When we called the employee he was very helpful and asked us to return the U-Haul and he set us up another time to pick up a clean U-Haul.

Jeff L. on

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Marion H. on

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I did not move here this is someone else.

Elsie T. on

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Sandra T. on

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Nothing..........Harvey and Tim were great! They were very helpful and professional!!

michael w. on

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Lance really has a great grasp on what it takes to be great to his customers and employees ! Jerry is very good at explaining how the equipment works and does a great job with installations. Great job guys!

Jerry B. on

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Al S. on

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I would use them again. Nice people.

Angela W. on

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I had requested several packing pads and they had none. They sent them all out the night before. I don't know if this is this particular location or U-Haul but it was not good.

Mark C. on

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I will use this facility again. Nice and very helpful gentlemen

Greg m. on

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Tow dolly seems kinda pricey!

David E. on

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Very good, great customer service.

Jerry B. on

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They did an excellent job for me

Mary N. on

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Great Rental Experience. Harley was helpful, explained everything. Will definitely use this service location again.

BARBARA b. on

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Renea M. on

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Nothing. This facility was excellent. The customer service was rated to me over the top! Excellent!

Don W. on

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All went smooth and would rent truck again..

FRAY D. on

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David E. on

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Kenneth R. on

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judy W. on

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The guy was very friendly and helpful.

Rose D. on

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Gabriel H. on

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Mark S. on

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Carolyn S. on

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Thank you for having the truck waiting for me upon the appointed time. Harley was very good to get me in the truck, even though the computer went out in the middle of the transaction. Everything went smoothly with my move, thanks to this truck.

Willie O. on

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Annette S. on

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It was all good

kindra j. on

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DEBORAH R. on

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The staff was very friendly and helpful. I would rent from this location again.

JACK C. on

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Kyle C. on

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entry to the location wasn't clearly marked from the highway. not a big deal but we had to turn into the parking lot next door and call to ask where the entry was.

SIAAD J. on

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James R. on

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Latisha A. on

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James O. on

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JAMES B. on

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Harley the agent was well mannered, helped me park the trailer and was extremely courteous.

troy R. on

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The dealer we went to did not inform us of protocol specifically he quoted us the wrong rate told us the rate for truck would be 39.99 and 99cents per mile since it was the weekend then charged my creditcard $175 and told us that it was an average amount for how many days we would have truck told uim i would only have it for one day and then he told us that they would adjust the price when we dropped off vehicle and charged us $175.19 what a ripoff not pleased at all

KYLIE W. on

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Probably the worst experience with renting a moving truck I've ever had. Please start actually screening your new employees before you employ them. Online database also needs a huge update. Waited 2 hours only to have to fill out all information again. Location is poor and not well maintained at all.

Tim C. on

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nothing I can think of

ROGER G. on

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Stephanie F. on

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The owner was extremely helpful and friendly. I will definitely be returning to use his store again in the future vs the other locations in Sapulpa.

ELIZABETH S. on

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William O. on

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Dale C. on

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TROY S. on

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I rented a appliance dolly. The rollers were wore out and falling off. The strap would not stay tight. It came loose while I was moving our new dryer which caused a big scratch on the front of it. Very disappointed with uhaul.

Debra B. on

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Super friendly and informative. I would use this location again.

GILBERT G. on

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Great service

CHRIS A. on

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LARRY H. on

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Orville W. on

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This was a fine experience with the agent and the vehicle. Good Job !

SARAH M. on

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LESLIE T. on

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Great staff operating this offce

JERRY D. on

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i was not able to use the truck because of a family issue i hope they return some of my money since we did not use it

TAMMY G. on

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You're the best, thank you!!

DONALD H. on

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MARC F. on

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Inspect rental trailers. This one had a brake line leak near the left axle. Purchased brake fluid to add in master cylinder. Trailer towed fine. No problems other than leaking connection on brakes.

AMERICAN HERITA B. on

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Nothing.Very friendly. I will be going back.

DWIGHT C. on

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Everything was fine and I saw no need for improvement.

DUSTIN S. on

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mike p. on

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Tom G. on

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CAMBRILYNNE R. on

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Tim was absolutely wonderful. He was friendly, knowledgable, and helpful.

MICHAEL R. on

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CATHERINE G. on

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This location was very helpful!!!!!!

Donald W. on

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Tom G. on

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JEFF B. on

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very friendly and helpful. had just what I needed.

Dax K. on

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Tom G. on

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JIM E. on

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jennifer h. on

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Price was very misleading. To us a pickup for 3-4 hrs was right under $100?? Yet the advertised price right on the truck says 19.95. Beware of the small print!

DARREN AND LISA S. on

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I would give the entire experience an A+!!! Truck ran great, got good milage and the people were friendly. Would not hesitate to us them again!

Christopher M. on

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Great Experience

JOHN W. on

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CLAYTON S. on

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Only complaint is that I had to purchase an adapter to plug in the lights, and my debit card is still on hold. Need that fixed.

WAYNELLE M. on

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Great customer service!

AMANDA G. on

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Tim was extra friendly in getting us what we needed. He exceeded all of our expectations.

Brittany M on

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Very pleased. Marsha was EXTREMELY helpful in working with me and my family! Concern: it was misleading to have this company on the U-Haul website that offers free storage for the first month.