Customer Reviews for A Storage 4 U

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A Storage 4 U

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HOWARD S. on

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Donald H. on

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Was there at 9 am. Computer system was running real slow. Then the left rear tail light/turn signal waste working. By the time they fixed the light and gave me the paperwork It was 10:39am. And I was the first one there when they opened .

Deborah F. on

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The customer rep was very friendly and explained everything about the rental truck process to us.

Travis R. on

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Harley was such a help and a friendly guy I will be going back to see him soon . Thanks Travis riley

David G. on

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Monte G. on

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SUNYOUNG J. on

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Chris G. on

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Tim was great.

Chris D. on

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Did not have any issues with thenoick-up or drop-off location specifically. Have a HUGE issue with your scheduling department. No one called me to tell me that I would have to drive an hour to pick up the truck. I had to call them at 6 o'clock Friday evening to find out and was told then that I would be driving an hour for pick up and that I wouldn't be able to pick up the truck until 3 hrs later than I needed it. The 3 hr delay in picking it up and having to drive an hour back created some huge scheduling issues. Gentleman at the pick up location was very helpful but the scheduling department was useless.

Destiny M. on

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DO NOT USE THIS LOCATION!! This person refused to accept the trailer after the uhaul telephone representative told us to drop it off there. He said he would not be responsible for the trailer even though he was a uhaul location. The uhaul telephone representative tried to call him and he refused to answer the phone. We could see him holding the phone and he refused to speak with her. DO NOT USE THIS LOCATION.

John S. on

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Patsy C. on

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JEREMY F. on

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Harley acts like he is from another planet. I will never use this location again. It's small and difficult to get in and out of.

kathy l. on

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Went out of his wad to help us. He was very kind.

JOEL S. on

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Employee did not know what he was doing and the process took longer than it should have. He had to go through the process several times until we figured it out together. He did not offer to help disconnect the trailer nor did he inspect it.

Travis J. on

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It took over an hour, credit card machine was broke, the first trailer he did all paperwork for wasn't usable so he had to do the paperwork all over again. He hooked the trailer on my truck and he didn't latch the hitch on the ball, He was unorganized and obviously didn't know what he was doing! Terrible experience that cost me a lot of time. It shouldn't take over an hour when you are the only customer in the place...

Jim S. on

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Rick C. on

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Steve L. on

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Karina B. on

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Slow, but it seems related to the computer system. Having trouble printing, never got a printed contract. The gentleman was very nice and conversational. Much bigger issues with the first location that we reserved a trailer at (Legends Collision, Hwy 117 in Glenpool). Said Saturday hours, called Friday afternoon and asked if we could fill out paperwork and pick up Friday. I was unable to do that (which is why I found a location with Saturday hours). Told me she would find a different location that had the trailer. Never called back, did not adjust the reservation. Received a reservation confirmation that night with the original location still on it. Made me show up on Saturday, location closed, then had to call Uhaul reservation number to find a different location (the lady on the phone was very apologetic, nice, and helpful). Finally got it figured out and got a trailer. Thankfully I wasn't in a hurry.

MIke S. on

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MIke S. on

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Carl R. on

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GAIL H. on

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Kim S. on

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Jacqueline M. on

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Staff is not friendly, they do not communicate well, hard to contact when needed.

Stephen M. on

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Rachel W. on

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Paul E. on

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Attendant was very professional and was able to work with my schedule due to inclement weather over the weekend. Very impressed with Tim. Will use again. Thanks a for stress free experience. Paul Erdner

Seth H. on

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DON P. on

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Danny M. on

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The 1st uhaul the brakes didnt work right, asked to be put in another one. The 2nd one had the oil light on the whole time (4 hr trip). We bought & put it in. The sapulpa uhaul place we rented it from, was very nice & fast about putting us into the 2nd truck! Other then that, it was a good exsperiance. Things happen, there vehicals, I just feel 2 outta 2, maybe they should look into the upkeep a little better. Thank you!

CHRIS G. on

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Stephen M. on

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tom b. on

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Kenson W. on

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Everything was great!

larry a. on

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Dennis C. on

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KEVIN D. on

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VICKIE G. on

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Jim V. on

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very good expierence

BRANDON W. on

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The manager was great to work with.

David M. on

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Clean out the truck better next time. We had black stuff all over our items

Scott M. on

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The pick up lot was a little cramped for multiple customers, and the printer didn't work. Any shortcomings were overshadowed by the friendly service.

Larry N. on

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Tammy B. on

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Jennifer B. on

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Look for the truck before calling to ask where it is.

Thomas W. on

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Mike l. on

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Cheryl D. on

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Michael D. on

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Nothing but great things to say about Tim and his business.

WAYNE B. on

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Brittany M on

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Very pleased. Marsha was EXTREMELY helpful in working with me and my family! Concern: it was misleading to have this company on the U-Haul website that offers free storage for the first month.