Customer Reviews for A StorSafe Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A StorSafe Storage LLC

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Lawrence A. on

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Customer did not leave a comment.

Gary C. on

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Attendant sat on her duff, didn’t go outside and inspect trailer and made crippled customer park and disconnect trailer. Then argued with customer when asked for invoice/receipt showing trailer was turned in. The epitome of ignorance working in business and dealing with the public today! Probably will not use UHAUL again.

Deb F. on

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Unfortunately, the first location we went, on 60th St in Wisconsin to return the U-haul was in an area where my family felt very unsafe. The staff at this location refused to accept the truck and requested WE CALL CORPORATE to make new arrangements! This was very unsettling.

Robert R. on

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I am not happy with UHaul policy of only being able to drop off a trailer at places that will take them. I could have dropped off the tralier a few minutes from my destination, instead I had to travel 25 minutes one way to return it. I was told on the phone I could drop off in Menominee Falls, when I called the drop off tool free number I was told I had to take it into Milwuakee the next day. Makes no sense when the place I was at had two trucks in an otherwise empty lot.

don w. on

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Very nice and helpful!

Julie G. on

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Nothing. The guy there was very helpful and polite. Great guy!!

Sara W. on

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The office was supposed to be open, but it wasn't. Left the trailer per your support and I took a picture. Then I started getting the late return notices and the phone calls. I had to go back to the drop off location two weeks later and point out their window that there was the trailer. They had the wrong number on their paperwork. Everyone was friendly, but the location should have physically checked trailer numbers.

Rachelle C. on

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I did move into my storage..the prices are very reasonable and the customer service was excellent..the whole process went quickly and smooth

Jennifer M. on

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Tom H. on

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Cheri J. on

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Paul B. on

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MARK J. on

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People were very friendly and access is simple with nice hours. My only complaint is that the parking lot is in poor condition.

Kristin V. on

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Herbert H. on

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jay B. on

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Janet T. on

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The hours of operations were not honored. I was told that I could return as late as 10pm. However, I arrived between 945-950 and the gate was closed as well as the office. I had to not only add additional, unnecessary miles, find parking since I could not get a parking permit for the truck, etc

Dale S. on

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Thomas E. on

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Furniture dolly that I reserved 4-5 days earlier on line was not available when I arrived. The online check-in did not seem to speed up the process when I actually arrived to get the truck. The selection of vehicles at this location is minimal. Go to the U-Haul location at 5701 West Good Hope instead.

Ryan M. on

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The hours on the website do not match the actual hours of the place. Website needs to be updated

Monty D. on

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The guy who helped us was very professional and helpful

Merry G. on

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Linda K. on

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This was the first time I rented from U-Haul and drove a truck. Tommie did a great job of showing me how to make our move successful.

haneesia l. on

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Patrick O. on

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Carol G. on

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It was fine. We were supposed to get a discount/extra miles because of a pickup location change, but not sure we got it.

Hyacinthe B. on

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Excellent customer service at the desk

MARCOS A. V. on

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Hidden fees...paid a lot more than they say it was

Kristin H. on

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Very affordable! Just what we needed.

alan s. on

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