Customer Reviews for A1 Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A1 Mini Storage

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linda m. on

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They were very friendly and I would recommend anyone to use U-Haul to move there household things. Great service

edwin r. on

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Derrick M. on

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My overall experience was wonderful. The staff was kind and courteous. The cargo van ran "cadillac" smooth and was well maintained. I would definitely recommend this place to everyone.

Annette C. on

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The staff there was extremely friendly and so very accommodating with my situation. I would definitely use them again if needed (hope not) and I will for sure recommend them. I appreciate their kindnesses.

DOUGLAS R. on

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Crystal T. on

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Brandon D. on

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The app was great until it failed to process my payment. I wound up having to return the truck the old-fashioned way. Not a big deal because it wasn't busy, but it could have been very frustrating on another day.

Loretta W. on

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Nicholas S. on

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DARRYL S. on

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Uncomfortably tiny check-in space, with barely room enough for one customer at a time.

Ronald L. on

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Jon W. on

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Great experience!

Alex P. on

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DOMINIQUE J. on

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The equipment was dirty. The vehicle was in desperate need of maintenance (no power steering) and I was supposed to be charged one price 48.15 and as of now I have been charged 3 seperate payment of the above rate, 71.15 and 49.??. Terrible!! I am in current dispute with my bank over these charges.

Vikesh P. on

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Easy drop service after hours

steve d. on

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Alan J. on

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Brandon D. on

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The lady who help me Deborah was wonderful great customer service!!

Michael J. on

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Charles B. on

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Christy T. on

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Very nice staff and smooth process overall!

Richard M. on

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DAVID M. on

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Darrin G. on

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Simmon Y. on

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Victor G. on

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Awesome customer experience.

Latissa I. on

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Alan J. on

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Justin M. on

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Keep up the great work!

Dawnal B. on

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great service, thanks Debra!

Christopher B. on

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I rented a trailer with a ramp however the ramp was not locked with the pins in place so the ramp fell while i was driving less that a mile from the pickup location. Fortunately no harm was caused. The representatives were efficient and friendly however due to was was a safety issue I can not rate it more highly.

John T. on

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Ventelate office from cigarette smoke, otherwise excellent experience staff was knowledgeable and Curtis Excellent car hauler.

Petal i. on

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No conments everything went well thank you.

Mercedes P. on

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The lady working the counter was awesome and the friendliest I’ve ever encountered with uhaul.

Ursula W. on

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Keep mileage rates low when going more than 50 miles

Beverly H C. on

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We went through heavy rain and the trailer leaked some, but other than that we had an excellent experience.

Jeff B. on

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Jose P. on

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KIMBERLY R. on

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I had the hardest time checking out at this location. It apparently couldn't find my location on Android. I reset the phone and tested it on another Android and an iPhone.

lakeisha s. on

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David A. on

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Conrad R. on

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Friendly staff, quick in and out! Thanks!

Michelle B. on

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The owner was very nice. However, she needs to explain how fuel is charged. She said to make sure you return it on full, which we did. But we were still charged for the miles we drove and weren't told about environmental charges. The office smelled of cigarette smoke.

DWIGHT N. on

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Just keep doing what you're doing! Don't change a thing!

FREDERICK D. on

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Mark S. on

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great customer service

Queen H. on

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Derrick W. on

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Very easy pickup and drop off. I have one more move in a few months so I will be back. Thank you!!

Keith D. on

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Great location and friendly staff

Susan W. on

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Mark S. on

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Debra is very professional and made sure I was well informed of safety guidelines and proper use of the equipment.

Len M. on

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tamica h. on

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Freda G. on

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Zach S. on

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Catherine H. on

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The wrong phone number for the rental site is incorrect. I would recommend updating it.

ELIO C. on

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frandy r. on

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Xueguang J. on

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dave k. on

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Fast, Clean and helpful. Right truck available at the exact time requested.

Robert G. on

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Charles F. on

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Friendly staff and very helpful. I will be using them again.

melody r. on

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Custmer Service was Great

SHIRLEY H. on

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Staff was very professional and friendly.

clark c. on

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office was closed due to MLK day. while dropping off, a uhaul transport truck pulled up and the driver checked me in. Very easy transaction.

Bruce C. on

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Sharon N. on

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John T. on

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Had to clean the floor as much as I could before loading. Upon arrival at destination I noticed that my mattress was dirty from a greaser substance on the floor Also a tie-down was missing a& the right tire was warn severely.

Tyrome V. on

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Customer service was excellent and the truck was very clean. I was very satisfied and would use the location in the future.

MARTHA H. on

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Juan D. on

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The friendlist and the BEST Uhaul Ive visited and did busniess with

WENONAH J. on

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Sarah C. on

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MICHAEL B. on

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Vernon D. on

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I can't think of any improvements for this location. They were very friendly and helpful.

James V. on

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Representatives were very helpful. Very quick service.

Allison M. on

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Nelson C. on

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Aaron B. on

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Krishnadas B. on

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Nice vehicle and great staff

Krishnadas b. on

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The steering wheel grip was very poor. Completely worn out. But the location is convenient and easy to work

Brenda D. on

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Cheryl B. on

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Van was dirty but drove great!

Glen R. on

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My credit card was hacked immediately after renting from UHaul. Seems that security is lacking and now I am left to deal with the frustration of fraudulent charges and obtaining new cards.

BARBARA H. on

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Prompt professional friendly customer service. Will definitely rent again and tell a friend.

Andrea C. on

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The front desk clerk was very friendly, and courteous and picking up and returning the vehicle was super convenient!

Elizabeth J. on

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Very professional

Cyndi H. on

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mary c. on

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Size truck I needed was not available near me. Had to go with a larger truck that did not allow me to pull into driveway (scraped road and driveway) and driver side mirror constantly shifted durin travel- not safe.

Gina T. on

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Hannah A. on

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Donald W. on

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The folks at this location are fantastic.

Rester M. on

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John G. on

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Yvonia P. on

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Hector P. on

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Keanna R. on

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John Z. on

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Friendly folks and good equipment. They even ran out to tell me that I had forgotten something.

George J. on

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DAVID T. on

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Moranda L. on

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I was welcomed in a very friendly manner. I was treated with much respect and any questions I had was answered. I will use this storage facility again if needed. Moranda Lanier

rita w. on

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The premises were very clean the staff was very helpful I would highly recommwnd them

Lisa S. on

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No longer need storage space, thus a refund is needed.

Selena M. on

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I actually had to cancel my reservation because my move-in date was changed. They were so friendly and understanding!

Robert A. on

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Very friendly and helpful in getting me set up with my storage unit

Julie P. on

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The facility is nice and clean. When we arrived to claim our reservation the clerk said it was not in the computer.

Geneva H. on

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Great customer service easy

LUIS M. on

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Very friendly and helpful personnel there. They helped me select the size I really needed, not the one I wrongly reserved. The one they suggested was perfect.

Takita A. on

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They were efficient and I loved that I am already paid up until October. It was a good experience.

Martha M. on

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Debbie the manager was awesome. She was very helpful and professional.

MR T. on

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Arrived with my RV on schedule. Debra and Steve made the contract process simple and quick. Facility appears quite secure. My site exceeds expectations.

ivan r. on

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Unit i initially reserved had a problem with a door. I was upgraded to the outdoor access same size unit at no cost and without hesitation.

Kalisha G. on

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I had a smooth interaction with Debra. She has excellent customer service skills.