Online check in and check out has been giving issues. Whatever updates done to your check in/out have messed it up.
LUIS A.
Customer Reviews for A1 Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and helpful
Larry T.Reservation and checkout process was quick and easy and I had no issues that I can expand on.
Brandon P.Nothing, I was truly pleased by the Professionalism and kindness shown by your staff. She was over the top with Customer Service. I will be back!!!!
Parish F.I have rented from several locations over the years this location by far is my favorite. The customer service is always great.
David M.Make sure that all equipment is service before renting out. So there is no issue with returns.
SHARON S.I called the location when I was on my way to drop off the truck. I said I'm on my way to you now rental truck return . The person who answered said… “okay†no other info and just hung up. When I got there it was difficult to know if we were at the right place. No one was there (Sunday), to tell me where to park it. So , I saw a gate slightly opened so we parked it in there and put the the key n contact in the drop box. Also No answering machine available. it's not set up yet? I hope everything was in order with my rental . We returned it a day earlier.Thank You, Collins
everett C.They was great even stayed after close to help me due to the self check out wasn't working
ERICK W.Great job. Special thanks to A1 Mini Storage.
Antoine C.Your 15 foot truck requires a step stool. I had a hard time getting into that truck after having knee and back surgery.
Brenda T.The ladies there were helpful, friendly, and I would use this location again! The Van was excellent, clean and drove like a champ!
Yvonne W.Keep the best customer service ladies in the office forever. Thank you
GETU K.No reviews can't be given as no Van was pickup. When I arrived at pick up.location the key box assigned was empty, therefore the reservation was put on hold. Care manager staff were very helpful, professional, and worked with me peacefully. It was Sunday and all location office location were closed, they did everything they could to help
ivon H.The customer service was not advise that I would be charge for second day only was a hour late then the mileage on the truck was incorrect was charged for mileage I did not do. Poor service will never go back
ADARIOUS R.The staff went far ABOVE AND BEYOND to assist and I am forever grateful for their help. They displayed southern hospitality and GA Love! Love yall.
Dhiane M.I was a little confused about the office location so I drove through the parking lot and returned to the front.
Lottie N.Check equipment before pickup to ensure no issues. The staff was very helpful once I got there and helped to get what was wrong fixed.
Chris M.There was only one problem I was charged the Insurance on this unit . I have always rented from here but always refuse the insurance cause I have insurance to cover vehicles when I tow it behind my owned vehicle . Why was this done maybe titititititititis because U haual had problems with their computer and was done through phone at time of this rental . Check and see my record and please make the price adjustment remove the insurance which I refused . thank you so very much .. Jerry Jurden 404-246-8518 Merry Christmas and happy new year ..
JERRY J.Lady's made the move easy.
RONNIE O.AWSOME LADY'S
ROGER S.overall good experience.
Andre D.We were greeted by very professional pleasant and welcoming representatives. They processed our order efficiently and with true concern that our needs were met. I highly recommend this location and the ladies that are incredible representatives of the organization.
JACQUELINE B.Friendly group of lady's in office
JESSICA V.Great place
ALEXANDER S.Get male workers for the job. Not everyone knows how to connect the equipment.
LAFAYETTE P.Staff was nice. There were dents in the side of the truck though. Pick up and drop off were very easy!
JOSIAH M.There were not a lot of trucks/vans to choose from but the customer service was EXCELLENT!
CHARLENE C.Nice people in this office.
SHARON B.Always get my truck here. These Lady's are the best. Would not go any other place. Caring and friendly people.
HANS C.Friendly Lady's in office
TRICO H.Awesome bunch of lady's in office.
ROGER S.Tammi and her crew are great!
WAYNE S.No problems dropping off. I did in the evening by cell phone, but there happen to be someone there. They were very helpful even though it was past time for them to leave they stayed and helped me.
Marie J.Fit the trucks
ROGER S.Truck are clean, but need to be maintained better. Last week I had a break down in 1 and had to sit for over 6 hours waiting on help.
ROGER S.Lady's were nice fast and easy check in...
TAMMIE B.Awesome customer service. Very friendly lady's in office.
CHARLES K.Great people here...
KOFFI A.Great service
ROGER S.Stop smoking in there
Anthony K.