Customer Reviews for A1 Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of A1 Mini Storage
Kimberly H. on
Great friendly and helpful staff!!
Marzuq R. on
Excellent customer service
christina B. on
I think I was over charged for mileage. I drove it in my own car and did not add up. The windshield was fitly
Arthur M. on
Great local agents. Friendly, welcoming, made the rental process easy. Return the next day same service. Check out took less than 10 minutes. Check back in less than 5 minutes most of that talk of the Miami v Florida Game that night. Would recommend this location!!
HARISH P. on
U-HAUL SYSTEM WAS DOWN WHEN I LEFT HOME, AND IT WAS DOWN WHEN i GOT THERE . IT TOOK HALF AN HOUR BEFORE IT CAME BACK UP AGAIN.
Timothy C. on
Friendly and helpful!
Amy W. on
My overall experience was very unpleasant! My original reservation was for a 24/7 truck pick up however when I got to the scheduled location the app did not show my "pick up truck" option. I called customer service and it took 20 minutes to speak with someone. I found out there was a note on my account stating for me to see someone at the desk and no key was left in the vehicle. Issue with seeing someone...my reservation was scheduled for 8:30, the office did not open until 10. I had movers waiting for me and couldn't wait an hour and a half! There was absolutely no communication to me with this information. I will not be using Uhaul again.
Marlynda M. on
The woman working there was so sweet, even though it wasn’t her job to take the trailer off my car- she assisted me anyways because the man was on break. I didn’t get her name but she was so helpful!
Victor G. on
Great ownership. They care about me as a customer.
FEMI O. on
Sign board to indicate location of the facility.
PAUL R. on
2nd time using this location. Just as pleased as the 1rst time!!
ben R. on
Staff was very nice and helpful
Tracy B. on
Please work on your mobile check in process. I wasted 50 minutes trying to pick up my truck using my mobile. I eventually went into the office and complete the process. I then had to rush so that I can have the truck back at the time that I stated I would have it back. The 50 minute loss was included in that time and I did not think that was fair. It would not have been a problem if another person did not rent the truck immediately after I stated I would have it back. The mobile check in process is extremely slow and does not work.