Customer Reviews for A1 Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A1 Mini Storage

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Andrew C on

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I ended up not needing or renting the storage unit, but the customer service was good and responsive when I was setting the reservation and also renting a U-Haul truck.

BRAD E. on

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This place was awesome. Very professional and super nice!! I would recommend anyone if they need a U Hual this is the place to go.

Frank E. on

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Nothing, it was perfect! We were coming in from the airport, and she stayed to make sure we could pick up the truck. I call that beyond the call of duty!

Michael S on

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Great rates and helpful employees!

Kenyatta J. on

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The location was perfect but reserving online was the problem. My reservation sent me do a different location and if a representative from A1 Storage had not called I would not have know where to go. I had already scheduled an new reservation because of the mix up information online. Online information needs to be better

Timotius S. on

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Keep good work and keep your smile

Roy G. on

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Customer did not leave a comment.

Brian E. on

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Customer did not leave a comment.

Teresa H on

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Office personnel knowledgable. Unit was clean and ready to use. No complaints at all.

Edgar B. on

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On returning our truck we passed three other u haul places before arriving at our drop-off destination. We were charged for going over our mileage by six miles. The first place we passed would have put us under our mileage. This is something that needs to be looked at. Otherwise the truck was perfect what we needed to do.

MARIA G. on

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Very nice people, and fast.

Deraun F. on

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She's was Great!!! Thanks again!??

SAMMIE C. on

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All was good, for my first time using Uhaul

guyana D. on

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Customer did not leave a comment.

BALORIE C on

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But I did not utilize the facility. I decided to store my belongings with uhaul storage because of the cost benefit. Thank you.

Sydney T. on

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My reservation wasn't fulfilled on time or at the reserved location. No one bothered to contact me beforehand to let me know that they wouldn't have any trucks either. They also refused to fulfill the $50 guarantee or compensate in any way. I had to pay the movers for the additional hour that they had to wait.

brenda s. on

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My reservation was made at one location in person and when i up dated it for a bigger truck at the last minute my location was changed to A-! storage and the lady that runs that location was very rude and unfriendly and my whole experience with them was horrible, I would never recommend anyone to the location and as long as I've used U-haul I have never experienced this type of service the customer service experience was horrible and very unorganized and it caused me an extra day of charges and I was told to get out when I tried to voice my opinion to the lady on how bad her customer service was towards me as a customer and she told me she didn't have time to listen to me she was closed and I needed to leave and she didn't care if i put a complaint on her, she encouraged me to do so, as if to say nothing would be done about the situation. At this point I need a supervisor of someone from corporate to contact me asap regarding this entire horrific experience.

Kerry C on

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I have no basis for comparison. This is my first storage rental.

toni m on

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The team there are very professional and I appreciated that she walked me to my unit to make sure it was the right fit for me. The facility could use some work but it is great for what it is.

daniel s. on

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Customer did not leave a comment.

Jacquline J on

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The facility was clean, neat and the customer service was great. The pricing was good for the unit I chose. The accessibility of the facility is great.

Jazmyn F on

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I did not end up using this storage facility. I was able to find another storage facility that had a lower rate.

Dana M on

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I was unable to move into the unit due to me not utilizing Uhaul as my source of moving.

Portia S on

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I didn`t reserve the 5x5, I got a 5x10 at this location.Thank you.

Shala R on

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The staff was very friendly and pleasant at this facility. However it took an hour and a half to get my reservation situated. If it was a little quicker and efficient, I would rate it excellent.

Branden W on

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Good service very frieny

Michelle R on

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Very friendly and affordable.

Pete S on

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the storage unit had lots of dusty exposed insulation and a few exposed nails sharp ends sticking out. They offered me one of the last available units? The facility as a whole seemed old and run down.

Wayne D on

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Good value for a good price, convenient location. Staff was courteous and very professional.

Billy M on

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Staff was friendly

Darrol D on

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The staff was very professional, courteous and accommodating I had to upgrade to a larger unit after realizing I needed more storage space than I originally contemplated.

Yunji K on

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It was good. I liked the lady at the office. She is really funny

jacqueline l on

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the manger there was very nice and she took real good care of me