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Dommonic Bland
Customer Reviews for ABQ Transmission And Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Remember to give your address when calling the renter the day before pickup, as your location was not the pickup location I selected online. So I went to the wrong place first.
Norman JeromeThe guy was very friendly, came right out as we pulled up. Location right off the freeway.
Kelsea RileyReturned all equipment after hours.
Robert MARKI didn’t like that I was double charged for this. It was supposed to be a hold and they charged me. Contacted the location and he said he’d look into it an call me back. I have yet to receive a call back nor a refund on my 62.16 on hold!!!
Dianna SilenzioBig improvement over the Chevelle location.
William DrobkiewiczBen had a really awful attitude!!
Margaret SuehrBen was very friendly and helpful and made the entire process easy for us.
Bruce MauzyTrailer itself has a door that was difficult to open and close. Other than that, the rest was pretty good.
Michael SherburneThe gate was locked and there was not a clear place to leave the vehicle
Olivia McCabeThis location was very receptive and listened to all concerns we had regarding the condition of the vehicle.
Veronica GuerreroWe didn't go into the actual building. The guy came out when we drove up with the truck and haul dolly. The outside yard was clean.
Francis CandelariaVery friendly and efficient service!
Angela WalkerI swept out the back and cleaned all the trash out and the guy in his ghetto ass lot was saying I didn't clean it to his expectations because of a thin layer of dust on the floor when i dropped it off
Anthony DuarteExcellent customer service and the equipment was perfect for the job!
Carlos ValdezOnly comment is that the latch on the pull down door was pretty rusty and it took extra effort to latch it down
Albert DepmanCustomer service was exceptional
Naomi Eggert BeanThe outside could've been washed. Mainly because the windshield was a graveyard of bug guts. Other than that it was good.
Cody GreenBen was having trouble connecting to the UHaul website. He believed the issue was with the UHaul server as his internet connection was otherwise working okay. This made the pick up process take longer than it should have, but overall the pick up did go well
Eric HartmanI just need my 60.00 dollars back on my card. My U-haul rental was returned on yesterday 4-12-21. Thank you.
MALINDAJO MCCLENNY-ELLISDid not notice until we drove 18 hours across state the back tires on the truck we're completely bald I Towing Mustang on a ramp behind me when I return the U-Haul in Marshalltown guy said I cannot believe they let you leave like this the truck was filthy empty put me and my two kids in danger driving that truck
Robin SimmonsNo problem with drop off and personnel was friendly
Edna MyersFast and friendly service and the trailer was great. A perfect experience.
Cheryl RollandI didn't use the 70 miles. ONly 5 MILES WERE DO I GET MY REMEMBUSMENT
Vanessa SotolongoGreat service. Quick and easy pickup and drop off.
Kevin ShraderBen was really helpful, friendly, and great customer service.
Matthew LongThe online registration do not list my truck as a tow vehicle: 2016 Chevy Colorado 4x4 crew cab long bed with 2.8 liter diesel. Only the gas models, that have different tow ratings, were available on the drop-down.
Christopher JohnsonThis location has trouble with keeping the web info of me logging in and securing a truck. I have to ALWAYS start over with the rental process of license, credit card, phone, name etc. I have a home staging business. Why can't I be LOGGED IN as a returning customer? Any discounts for a returning customer? Amy Turner, 505-350-9220
Amy TurnerWould have been nice if they had explained that the wheel well cover could come down to allow the driver to open their door.
Rodney ThompsonBen was great.
Robert FarleyThe tow dolly was broken resulting in our wheel falling off mid trip. The tow dolly should have been inspected better.
Lillian PottmeyerPerfect trailer for my needs and this time the ratchet straps weren't all rusty and difficult to operate! Too easy!
Mark BeanABQ Trasmission is the best UHaul dealer in town! Ben helped me out last minute when I showed up on-time for my reservation at another dealer, and was told they were gone and would be back in an hour. This was unacceptable and Ben got me hitched up with the trailer I needed ASAP! Highly recommended and will use again!
Jennifer RossStore clerk was very friendly and incredibly helpful. Thank you very much.
Matthew AllenMy uhaul caught on fire, not once but twice. The first time, a mechanic came and fixed it. He had brought a u-haul for us to switch to, but ironically his had broken and caught on fire also. 100 miles after he fixed it, it caught on fire again and almost burnt my belongings. One broken baring is understandable but the fact that all four bearings broke and caught fire shows that u-haul is very unsafe, they do not maintain their trailers and are putting people’s safety at risk. I will never be recommending uhaul to anyone I know, in fact I will be telling people to avoid it.
Katey CoxBen was fantastic to work with - professional and pleasant. Great experience.
Donna BasleeEverything went very smooth. Very happy!!
Rod RederusIt took a long time because there were issues with Uhauls website.
Jodi Beers