Customer Reviews for Al Nes Truck Rental LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Al Nes Truck Rental LLC

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Julie K. on

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The proprietor was rude

wylene S. on

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Have some one with a better attitude

Victor M. on

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Dirty and guy was rude...

Katerina M. on

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There was a homeless person sleeping in the UHaul truck!!!!! I didn’t notice until I went to put the dolly in the loading dock area!!!! I would never go to this location AGAIN!!!!!!!

Jose V. on

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Orlando M. on

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sandra D. on

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ERIC T. on

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Michelle M. on

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Kenneth D. on

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maria R. on

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Professional and quick

pedro D. on

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Alexander P. on

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Tiffany E. on

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Alexandria R. on

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The guy that runs this location is a piece of shit he is rude and needs to be fired. People like him should not be dealing with customer service he wasn’t even there during business hrs. He has a fat sloppy man assisting him from the furniture store next door. I will never use uhaul again at least definitely not at this location

DAVID F. on

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The guy that meets you is very, very, very unprofessional and of course they didn’t have the moving blankets that I requested. A phone call stating such the day before??? Is that really too much to ask? The truck rental was there and had gas, but was a total POS. The steering was about to go and the parking break alarm was off and on the whole time. Ridiculous. I tried to call on the way home so Customer Service could hear it BUT only managed to be on hold for 25 minutes. Oh we’ll live and learn it was HOMESTEAD after all. What did I really expect, my bad.

Juan R. on

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alex M. on

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Showed up at 5:45 PM and the the person had closed early. I left keys with the owner of the Furniture store right across from the uhaul rental place. There were others that arrived after me asking the same question so I directed them to the Furniture store and I had to leave to catch a flight.

Patricia V. on

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Found a syringe in the back of the truck

PEDRO M P. on

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THIS LOCATION NEVER TOLD ME ABOUT PUTTING THE KEYS IN THE KEYSBOX

Cedric C. on

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Nelson is the best very friendly

EMMANUEL S. on

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leonardo R. on

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Wonderful

NANCY C. on

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Other locations had none or not for out of town rentals said would check the area, came back with none anywhere, this location just a few blocks away was great and most helpful.

Jason S. on

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The guy renting the truck was very unprofessional, and the back of the truck was very dirty, I had to sweep out the truck before use.

Mailyn G. on

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Robert B. on

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The owner was obnoxious. He yelled at us. This place was terrible. I would never return to this location. He told me he allows homeless people to sleep in his trucks and this was obvious when we opened the truck. My previous experiences with U-Haul have been good. You must insist on minimal standards of professionalism for each franchise.

Michael C. on

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Nestor is the best.

sergio G. on

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The truck I rented was over heating the company I rented from there phone was down for hrs even when you guys tried to call them it took several attempts this was a terrible experience and customer service was terrible thank you this may be my last time dealing with you guys

KENNETH V. on

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I would like a way to lock the hitch to improve security. Overall good experience.

Sophia S. on

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Mathew S. on

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I Tried to pick up trailer in marathon but they weren’t open despite their listing saying they were. I ended up having to drive 1.5 hrs away to pick up our truck from an unfriendly gentleman and then load our cargo and drive two cars home...

Tyeisha R. on

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FRANCES S. on

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hatcher T. on

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Leonel L. on

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Miguel R. on

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Yahaira R. on

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Have someone check for truck after dropoff before assuming it wasnt left.

Erik F. on

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Jimmy M. on

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Guy was really helpful!

Miguel S. on

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Polisia D. on

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Robert C. on

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The truck I rented was dirty and smelled really bad. I had to sweep out the back of the truck and let it air out due to the smell. Also the truck only had a quarter tank of gas when I picked it up. I returned the truck with three quarters of a full tank. I will not rent from this location again.

Jorge S. on

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Edmund C. on

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Vanessa F. on

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Ilmar S. on

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Staff was very friendly. The location, however, was confusing and hard to find inside a flea market. Also not well marked. 5-Stars for the employee 1-Star for the location 3-star average.

Roberto R. on

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Everything is ok excellent service thanks .

OLHA Y. on

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Brad M. on

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Poor location far from the trailer. attendant not familiar with equipment or hook up. had me sign the waver that there was no damage to the equipment before I saw the trailer. Didn't know how to hook up chain. The rate of hire was way to high for the trip. This is a bad location and the trip too expensive.

Gladys A. on

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anetta M. on

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Location not visible. Need Uhaul signs up

Erika M. on

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Amalya H. on

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The owner should arrive at least 30 min early to start his computer because I came at 10am and it took at least half and your to get his computer running. However, he did offer 2miles for free although I didn't use it. The owner tried his best to accommodate for making me wait. The vehicle was clean.

Jeannine Z. on

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Ofelia R. on

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Make sure the engine light is not on. It was a bit unsettling.

Marvin E. on

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Worse customer service ever, never again

Angela J. on

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Elysa N. on

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I never request in homestead. I’m no where near homestead at all!!! I called five time to correct issue any no one ever pick up my call. I was waiting for 35 minuets for nothing. You allowed a random person use my name to purchase a fucking truck

Nelsaint P. on

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Wesley W. on

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Ida M. on

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Eduardo V. on

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Yashir H. on

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Ernesto A. on

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Livan T. on

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EDGAR F. on

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Dhaixa R. on

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Hard to find, but great overall

Hermes H. on

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Super professional the associate, very high knowledge about the business, good price and disponibility

Joseph R. on

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the trailer was to small for the car so i returned it in west palm if you can tell by the time i rented it to the time i returned it i only hade enough time to drive up and now i got charged $237.00 for something i could not use. if you look i rent plenty of things from you guys . I think thats not right.84460499