Customer Reviews for Al Nes Truck Rental LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Al Nes Truck Rental LLC

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Orlando M. on

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sandra D. on

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ERIC T. on

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Michelle M. on

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Kenneth D. on

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maria R. on

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Professional and quick

pedro D. on

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Alexander P. on

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Tiffany E. on

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Alexandria R. on

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The guy that runs this location is a piece of shit he is rude and needs to be fired. People like him should not be dealing with customer service he wasn’t even there during business hrs. He has a fat sloppy man assisting him from the furniture store next door. I will never use uhaul again at least definitely not at this location

DAVID F. on

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The guy that meets you is very, very, very unprofessional and of course they didn’t have the moving blankets that I requested. A phone call stating such the day before??? Is that really too much to ask? The truck rental was there and had gas, but was a total POS. The steering was about to go and the parking break alarm was off and on the whole time. Ridiculous. I tried to call on the way home so Customer Service could hear it BUT only managed to be on hold for 25 minutes. Oh we’ll live and learn it was HOMESTEAD after all. What did I really expect, my bad.

Juan R. on

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alex M. on

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Showed up at 5:45 PM and the the person had closed early. I left keys with the owner of the Furniture store right across from the uhaul rental place. There were others that arrived after me asking the same question so I directed them to the Furniture store and I had to leave to catch a flight.

Patricia V. on

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Found a syringe in the back of the truck

PEDRO M P. on

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THIS LOCATION NEVER TOLD ME ABOUT PUTTING THE KEYS IN THE KEYSBOX

Cedric C. on

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Nelson is the best very friendly

EMMANUEL S. on

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leonardo R. on

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Wonderful

NANCY C. on

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Other locations had none or not for out of town rentals said would check the area, came back with none anywhere, this location just a few blocks away was great and most helpful.

Jason S. on

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The guy renting the truck was very unprofessional, and the back of the truck was very dirty, I had to sweep out the truck before use.

Mailyn G. on

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Robert B. on

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The owner was obnoxious. He yelled at us. This place was terrible. I would never return to this location. He told me he allows homeless people to sleep in his trucks and this was obvious when we opened the truck. My previous experiences with U-Haul have been good. You must insist on minimal standards of professionalism for each franchise.

Michael C. on

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Nestor is the best.

sergio G. on

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The truck I rented was over heating the company I rented from there phone was down for hrs even when you guys tried to call them it took several attempts this was a terrible experience and customer service was terrible thank you this may be my last time dealing with you guys

KENNETH V. on

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I would like a way to lock the hitch to improve security. Overall good experience.

Sophia S. on

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Mathew S. on

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I Tried to pick up trailer in marathon but they weren’t open despite their listing saying they were. I ended up having to drive 1.5 hrs away to pick up our truck from an unfriendly gentleman and then load our cargo and drive two cars home...

Tyeisha R. on

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FRANCES S. on

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hatcher T. on

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Leonel L. on

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Miguel R. on

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Yahaira R. on

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