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Nadia S
Customer Reviews for AM Dollar Plus Discount Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good.
Jose CI called customer service to inform them that we didn’t receive dolly or furniture pads and yet we were still charged for them… please remove those charges. I also scheduled to pick up the uhaul from a different location that opened at 7am in case something like this happened but I got a call saying the truck wasn’t available and I had to go to this location to pick it up… they don’t open until 11am. Never using uhaul again.
Katherine CThe gentleman at AM Dollar Plus Discount Store was so pleasant to work with. The processes was very easy, the truck was ready for us and in great condition. Not stressful at all! Great service and great price.
Robyn CStore was closed when we got to our appointment. The person was over 30 minutes late and had to call us because we had left to go to a different Uhaul store. We went back to the first Uhaul store. Then, the gas tank was on empty! I never agreed or wanted the 24/7 type of rental, but Joshua did that anyway! I had to fill out forms on my phone! There was a huge lack of communication from the store!
Salvador GThe store clerk was annoyed I dropped of the truck at his location. He was annoyed and said he had so many trucks in the parking lot. That’s not my problem and that’s no way to speak to a customer.
Anita BReally is a money expense Gad they count the miles when you spend a lot in gas plus the deposit never returns I don’t recommend to anyone
LORENA MEverything was great, I would just prefer an actual u Haul location so that I could pick up the van at an earlier time.
JORDANA R