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Sunee C
Customer Reviews for ASAP Mail & Copy
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Place was closed and had to use the 24/7 app which I had to call someone to help me with it because I was standing right out side the door and it said the GPS couldn't find me even though I had turned on the location button on the app
Stephen BVery nice staff and helpful. Truck was clean and pleasure to drive. Excellent business!
Richard EMy uhaul had no gas in it. How frustrating is it to rent a uhaul to move and you get in it and the tank is on e? I used extra miles because I had to stop at the gas station twice instead of once before returning. My truck also had broken parts, and the pickup experience was may more complicated than it needed to be. I am very disappointed as I have used uhaul for all of my past moves.
Velvet FCab light wasn't working. Staff was great and super helpful
LIDIA FThe due in my truck was empty. Upon paying for gas, putting the nozzle in the tank, and pressing the handle, gasoline poured (like a water fall) from the bottom of the truck. It splashed all over my legs and feet and all over the concrete. This was extremely dangerous and put myself and the other customers in harms way. Who would have been liable, if the gasoline were to be ignited and explode? I had to move that day. It wasted an hour of my time and I never received my money back for the gasoline wasted.
Brittnee SThe guy that helped was very knowledgeable and helpful and nice
Melissa JWe were given different addresses via email without notification the address changed so we e fed up getting the truck late & I was late to my appointment. Then, we were told we had to return the truck by the original time or be charged an entire day so we had to extend our reservation.
Christina RAsap mail is the best!! Thank you!!
MARLENE WGas light was on when I entered the truck had to put $35 into the truck and did not get my money back for it only drove 8 miles
Nijiana HThe lack of communication and all
Tamara HGreat people very friendly
GLENN PStaff was rude, forced to do everything on the phone, no printed copy of the contract, charged 100.00 for gas for a 47 mile trip. Worst experience ever, would never recommend to anyone.
Pamela TExcellent customer service!
Alysha HLove it
VALERIEKATHRYN L