Keep going the extra mile to get customer satisfaction. Uhaul communication is very good, you guys keep us informed throughout the rental process. Thanks Uhaul
Lerron S
Customer Reviews for AZ Car Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When I picked up the truck there was dirt all over the floor. But the rest of the truck was clean and it was working fine.
Moises MWhen I went to drop it off, we made sure the guy came out to check everything then and there to avoid any issues. I dropped it off with MORE in the tank than received and the guy in Tampa even confirmed himself before charging me another $29 for 4 gallons.
AYLA RGreat service
Trayvon BThis place ha no place for parking. I had to leave my car on the stret
Jame EI wasted 30-45 minutes on the check-in process through the mobile. Why did you allow me to reserve a Uhaul with an out of state drivers license if you knew that was going to be a problem during check in? I expect to check-in, do the whole checking the truck before I leave thing, and leave. I’m really reconsidering renting Uhaul again when I move in 2 weeks because of that. Smooth out your verification process
Kevin PGood services
Emilio CTruck was clean. Pick up was quick and easy. They had exactly what I needed! Very good customer service!
Elisha DI was very disappointed with the rental, they gave me a dirty truck and on top of that they stole $25 from me. I have pictures that they gave me the truck dirty and everything. I turned the truck in clean. I have pictures of how o turned the truck in with the amount of gas that they gave to me. But on top of that they still charged me 9.99 for the gas. I never had an issue when I rent inside the building. But since this was from a dealership they tried to rob me of my money by making things up. I will never rent from them again.
luz r