Customer Reviews for AAA Mini Storage
(U-Haul Neighborhood Dealer)

248 reviews

500 Court Dr   Palestine, TX 75803

(903) 723-3179

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 723-3179

500 Court Dr
Palestine, TX 75803

Services at this Location:

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Drop down the price

CLEAVELL J. 
Rating:
5.0

I had a wonderful experience at this location and would highly recommend it.

Fred H. 
Rating:
5.0

Nothing that I can see

Michael G. 
Rating:
5.0

Perfect customer service !! Thanks so much!

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Gerald N. 
Rating:
5.0

Customer did not leave a comment.

Virginia R. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Nothing! I have always treated with excellent service in all my needs. Thanks you for everything

Judy W. 
Rating:
5.0

Nothing your are great

Judy W. 
Rating:
5.0

Customer did not leave a comment.

RUSTY B. 
Rating:
5.0

Great service

Marcia A K. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK E. 
Rating:
5.0

The lady working the counter was awesome thank you very much for making it easy for me

JEFF D. 
Rating:
5.0

staff was friendly yet professional and helpful.

Lynda L. 
Rating:
5.0

Customer did not leave a comment.

Bj P. 
Rating:
5.0

Every thing good

FnU P. 
Rating:
5.0

Customer did not leave a comment.

BHAVIN P. 
Rating:
5.0

Customer did not leave a comment.

Julianna C. 
Rating:
5.0

Customer did not leave a comment.

Chanylla G. 
Rating:
5.0

Customer did not leave a comment.

Julianna C. 
Rating:
5.0

Customer did not leave a comment.

tony B. 
Rating:
1.0

after hours signage for drop offs would be helpful, mobile app did not function

Marc B. 
Rating:
5.0

Customer did not leave a comment.

Craig A. 
Rating:
5.0

Customer did not leave a comment.

Patricia R. 
Rating:
5.0

Customer did not leave a comment.

Carl B. 
Rating:
5.0

Great customer service.

Mike G. 
Rating:
5.0

Customer did not leave a comment.

Paige R. 
Rating:
5.0

Customer did not leave a comment.

Carol D. 
Rating:
5.0

Customer did not leave a comment.

Jennifer E. 
Rating:
4.0

Beverly was very friendly and helpful. I would highly recommend this Uhaul dealer. Thank you very much..A++++

Ty C. 
Rating:
5.0

Nothing!! I have used their services multiple times. ALWAYS friendly fast service. Would highly recommend.

Roy S. 
Rating:
5.0

Customer did not leave a comment.

Wesley M. 
Rating:
5.0

Customer did not leave a comment.

Mercy N. 
Rating:
4.0

Customer did not leave a comment.

ElVIN M. 
Rating:
4.0

Customer did not leave a comment.

Ty C. 
Rating:
5.0

The lady in Palestine was great helpful and just a nice person and a pleasure to deal with.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Brian P. 
Rating:
5.0

Keep up the great work!!

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Sandra M. 
Rating:
5.0

Thank you!

Terry H. 
Rating:
5.0

Well pleased with everything.

Robert P. 
Rating:
5.0

I was also completely satisfied

QUIANA ELISE R. 
Rating:
3.0

Customer did not leave a comment.

Sherry D. 
Rating:
4.0

Making sure the cable for the running lights work. The one I was given did not function and I brought that to their attention. However, I was not given any replacement to have a legally functioning trailer. Little unsafe to drive in the dark, but fine overall.

John W. 
Rating:
1.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Customer did not leave a comment.

Margareth L. 
Rating:
4.0

I've used this location several times over the years and am pleased with the friendly and helpful staff. I plan to continue to use them when I have a need.

Deborah D. 
Rating:
5.0

Customer did not leave a comment.

Billy H. 
Rating:
1.0

I was charged 118 dollars for the smallest truck to use for two hrs but three days prior got the biggest one for 64 i am very upset

Lindsey J. 
Rating:
5.0

nice people to work with.

Donald F. 
Rating:
5.0

Nothing. Everybody was friendly, professional, and efficient. I wish all locations were like this,

Joey Z. 
Rating:
1.0

Customer did not leave a comment.

Chanylla G. 
Rating:
4.0

Customer did not leave a comment.

Linda H. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Had trouble with online turn in and catching someone there this time

roger G. 
Rating:
5.0

These two ladies are great! I was in/out within 15minutes since I did the early check-in online. They truly understand the meaning of "customer service" which is so hard to find these days. One of them even went back to look for my lid that came off my yeti cup I got for mother's day ??she didn't find it but just the jester of her looking for it really made me smile. I'll definitely use/refer them in the future!

Sabrina E. 
Rating:
5.0

The lady who helped me was amazing and she was great to work with.

Jasmine W. 
Rating:
5.0

The lady was amazing my truck was messed up when we tried to pick it up and sheTook care of everything and made our experience amazing. 5stars!

Julie C. 
Rating:
5.0

Customer did not leave a comment.

Edward M. 
Rating:
5.0

Easy process. Had exactly what I needed and service was great.

Tony W. 
Rating:
5.0

Friendly staff nice employee inviting and helpful.

Mitchell M. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Wish they honored military discounts.

Johnny W. 
Rating:
5.0

Most awesome place in Palestine . the former manager was the best . and the new people are just as good . thank you . Beverly and Marlys.

rhonda P. 
Rating:
5.0

It was so easy

Kary P. 
Rating:
3.0

No one present

Salahuddin M. 
Rating:
5.0

Customer did not leave a comment.

Debbie B. 
Rating:
5.0

Perfect transaction, very welcoming and friendly. Perfect move from start to finish. I highly recommend great customer service!

Daniel G. 
Rating:
4.0

Customer did not leave a comment.

leslie N. 
Rating:
5.0

Customer did not leave a comment.

Claude M. 
Rating:
3.0

Yes the experience was good, but I bought the variety box at AAA and was charged $46 for the box and the Picture on the box showing the price was cut out of the box. I can tell that the variety box had been previously opened and glued shut and was unable to properly use the “extra bonus box” they came in because I had to use a box cutter to open it. I have the actual box in storage and will cannot take a picture at this time. Also, I was shorted on the green bubble wrap. Because I had bought a box like it before in Pasadena, I could tell it was missing half the bubble wrap, the box had been glued, and was overcharged by $10. Besides that, the office woman that helped me was polite to my 6 year and very accommodating to me and the truck was nice and easy to drive.

Delia G. 
Rating:
5.0

The lady that waited on us was what I would call was the definition of the words ‘customer service' She was awesome through the whole process from the time we started to the time we returned our truck. Thank you so much

Dennis V. 
Rating:
5.0

Customer did not leave a comment.

Louie R. 
Rating:
5.0

Customer did not leave a comment.

Bethanie O. 
Rating:
5.0

You could have paid for my breakfast. Only kidding. both of the ladies were excellent. Wesley

Wesley V. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Customer did not leave a comment.

Jeffery C. 
Rating:
1.0

Quit over charging customers for the use of the equipment. I got charge 30 dollars over that suppose to be refunded back to me 5 business days. Thought the VIP was.for being a valued customer. I need my money back in my account.

Larry J. 
Rating:
5.0

Customer did not leave a comment.

john R. 
Rating:
5.0

Customer did not leave a comment.

DENICE R. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Very professional while being extremely friendly

Rick F. 
Rating:
5.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Very pleasant experience. Thanks!!

LAURA R. 
Rating:
4.0

Customer did not leave a comment.

norman B. 
Rating:
5.0

Customer did not leave a comment.

Jerry W. 
Rating:
5.0

Customer did not leave a comment.

Machell J. 
Rating:
5.0

Had a wonderful experience the people here are very inviting and helpful

Martha D. 
Rating:
5.0

Customer did not leave a comment.

Lester D. 
Rating:
5.0

The staff were courteous, friendly and helpful. I can't say enough about how great they were.

Steven K. 
Rating:
4.0

Customer did not leave a comment.

Ronald E. 
Rating:
5.0

Customer did not leave a comment.

Jon H. 
Rating:
4.0

Customer did not leave a comment.

Sara C. 
Rating:
5.0

Customer did not leave a comment.

Kyle H. 
Rating:
5.0

Customer did not leave a comment.

LEE D. 
Rating:
5.0

Customer did not leave a comment.

Steven J. 
Rating:
5.0

Customer did not leave a comment.

Rebecca L. 
Rating:
4.0

Customer did not leave a comment.

Jami A. 
No reviews have been submitted for this location.

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