Customer Reviews for AAA Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAA Self Storage

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Kajuana S. on

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The customer service was horrible. They do not explain their contracts thoroughly. Then you are penalized for their mistakes. I wouldn't recommend this Uhaul location to anyone.

Loniene B. on

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Never moved in but did see location and it was well kept would recommend

Henry H. on

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Customer did not leave a comment.

Stacy S. on

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Nothing they were great!

SHERRI T. on

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Valerie L. on

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Tommy R. on

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Everything was great 1000% as always and it's guaranteed that I'll continue to use you all my moving needs very professional from start to finish

Donald H. on

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Robert W. on

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first freewill b c. on

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Rented my trailer to someone else AFTER I made the reservation. Sent me 45 mins away to get one. Said he forgot to call me! Uhaul let me return it there to help me out. SMH

Bill T. on

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They were slow and called me multiple times to confirm or ask the same information. Overall they were friendly and had what I needed.

jason H. on

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Michael L. on

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Carl J. on

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Michael L. on

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Great folks to deal with. 2nd time renting from here and same great service each time.

Mark N. on

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Bennatta W. on

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Patricia H. on

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The man was very helpful and entertaining. I was unhappy with the fact that I had to drive 40 miles to get a truck, when there were 2 locations closer to me. Americus didn’t have the size truck I needed and Ellaville closed their location without setting up the 24/7 pickup reservation that was promised to me. That’s why I have to drive to Leesburg. So I ended up paying for unnecessary miles.

Michael L. on

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Stan R. on

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Ashley B. on

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This was my second time using this U-Haul location in as many days. Super service once again!

Ashley B. on

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Really friendly and helpful staff. Location is easy to access. I will definitely use them again!

NANCY L. on

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Had a 9:30 am appt, almost 11 before I left, the wenches on the aouto transport did not work. Had to purchase straps at last minute, was not told there was no gas in the truck until I pulled out. Uhaul rep did not even walk around the truck withe

Darrin M. on

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Jennifer S. on

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Extremely accommodating and very personable gentleman assisted me.

Sean E. on

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gilbert s. on

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Edy D. on

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Mr Keith is a very nice man and he made sure I understood everything down to a T. I would definitely return to this location if I ever need a U-Haul in the future

Debra J. on

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alan p. on

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have3 no comments

Trisha C. on

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Have the truck ready. I reserved a 15' truck for 2:30 pm on May 18, 2019. I did not get a truck until 6 pm. On top of that it was a 10' and we had to make 3 trips.

Latasha C. on

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Process was very fast. Staff was very professional and nice

R S S. on

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LEE B. on

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AAA is the best in the Albany area is as close to perfect as you will find. I have used at least 3 other storage units in the last 30 years. Manager Randy is the best for units and renting a U-haul

narqueria p. on

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Excellence

JOHN E. on

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The man was very nice. Mom and I lost our house to foreclosure. We were going to move our stuff there but, I am retiring and moving back to north GA.

ERIN C. on

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Worked out well, our truck drop off was the same place.