Customer Reviews for AAA Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAA Storage

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CAROL W.
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Great service, very accommodating. I would highly recommend them.

Bradley S.
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Would not answer the phone. Took forever to open the gate. Talked forever and a day about drugs and inappropriate things. Unbusiness like.

Jonathan F.
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There was a large bed frame in the U-Haul. Nobody went through any process to make sure it was clean nor help hook it up to the truck.

TINA C.
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Extremely helpful.

matthew G.
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After trying to rent my trailer over the phone for 45 minutes, the lady that works at the office was only 5 minutes away!! Absolutely the worst customer service ever!!!

Patrick H. | Reservation |
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The facility is great. Good security and also great service but the follow up and follow through on orders are not completed immediately.

robert H.
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She was great in every way would go aaa storage again thanks for making it super smooth

Stephanie C.
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Customer did not leave a comment.

Debra A.
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Location was not best for returning a 26 footer. I only rate location average because of this. The personnel were friendly and very patient since I had tons of questions.

Amy R.
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Customer did not leave a comment.

Brian F.
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First: I requested an 8am pickup, scheduled movers (at $100 an hr) then I get a text saying 9am which would have been understandable except for the fact there was another UHaul location 3 miles away that opened at 7am! Then the location I was sent to didn't open on time, then the lady running it had a bathroom accident and made me wait 35 more minutes until she showered and changed clothes, all while I'm paying $100 an hr. To movers. And while driving the truck from Arkansas to Kentucky it shut off 5 times on the interstate in heavy traffic, had to pull over and set on the side of the road until it would start again ( temperature gauge reading normal temperature the whole time). This is the 3rd time I've rented from Uhaul since January of 2018. Maybe my last time.

robert B.
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Customer did not leave a comment.

GORDON H.
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Customer did not leave a comment.

Arthur J.
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Keep doing what you are doing, being good to customers.

CHARLES R.
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Customer did not leave a comment.

brian M.
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Customer did not leave a comment.

arther J.
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No problems, equipment worked perfectly.

MARGARET L.
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Trailer came loose in the highway. Owner from the hutchinson location came. Cut off the brake lines and told me to drive like that. Trailer came loose again. Lucky didn't hurt nobody Told owner come and get it. He did after telling me was ok to drive without brakes. Still charged me full rent.

tina B.
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Everybody don't enjoy dogs running around. No dogs in the office.

JERRY L.
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Staff was fantastic. Could not have asked for better service from the staff.

eddie L.
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Customer did not leave a comment.

JOHNNY T.
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Customer did not leave a comment.

valerie W.
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Customer did not leave a comment.

ASHLEY J.
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Customer did not leave a comment.

MITCH F.
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Customer did not leave a comment.

Lingerfelt G.
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Customer did not leave a comment.

Michael P.
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I was unsure of the place at first but my pick up time was scheduled for 9 AM and I was on the road by 9:15. Fiendly people and very helpful.

RICHARD L.
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make sure the people know what they are doing and give all the equipment to you that you ordered

Renate E.
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The entire process took one hour. Too long.

No reviews have been submitted for this location.

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