Customer Reviews for AAAA Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAAA Self Storage

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ruth P. on

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MS. Gina, Thank you for being so professional and understanding during my move. The equipment was clean and ready to go on time. Thank you, Unit #46

ruth P. on

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Ms. Gina, Thank you for always keeping your truck clean and ready to go. Last minute emergency to moving a friend cut down some of the anxiety issues with moving. Thank you, Rental #64

John G. on

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Nothing. Everything went smoothly.

David D. on

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Service was great. Thanks.

JOAN L. on

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Customer did not leave a comment.

Jackie F. on

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When we got there to pick up the truck, someone had already taken it, under my name, and it was not me .....at 7 months pregnant I am not very happy. The staff at AAAA where great about this tho and apologized for the inconveniences and reffed me to the next closest place to rent a 10' truck. I have used AAAA before and they where great then too.

Susan M. on

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The cable on the back door was broken. Hard to open and close the rear door

Raina E. on

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Customer did not leave a comment.

maximo V. on

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The young lady at the front counter was super helpful and friendly, made the pick up and turn in extremely easy making my day a smooth one.

Diane A. on

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No improvement necessary!

ruth P. on

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Thank you Ms. Gina for the excellent and very professional service. Thank you, Ruth

ruth P. on

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Excellent service from the Manger very knowledgeable about the UHaul program. Thank you, Ruth P.

Amanda W. on

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Customer did not leave a comment.

Donald W. on

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A ramp would have helped in getting things in and out. Also, the wife could not get into the back of the truck (too high off the ground). She is, however, 70 years old; if she had been by herself, she could not have accomplished the move, even though she could have driven the truck. A stepstool would have helped. Since the truck has to be swept out, a broom and dustpan would also be helpful.

Valarie C. on

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Customer did not leave a comment.

Lou B. on

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Tony W. on

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This location is wonderful and the staff is amazing at their job. However, the U-Haul system completely ruined the experience. I spent an hour and a half waiting to rent the truck because the computer would not allow my transaction to process. My schedule was thrown off and I had to pay my movers extra because I kept them waiting at my house while I had no choice but to wait for the process to work. I had cash in hand and could not pay in cash because it's not allowed at this facility. You guys need to fix that. If I had a choice that was closer I would have given them my business. Even if you had a paper form to manually use my credit card that would have worked.