Keep the good work upLadyanna W.
Customer Reviews for AAble 2 Stow It
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing U Haul is great and friendly service Thank youLee E.
The first truck I was given seemed ok at first, but when I arrived home, I realized the battery light was on. I called the rental location and they apologized and said that truck had some known issue with the battery and they asked me to bring it back to swap for another truck. I agreed because I was worried about loading the entire truck and then it wouldn't start. So I made the trip again, which is 40 minutes round trip. I picked up another truck, but by this time I wasted 2 hours. I was not offered any type of discount or compensation for my time. I realize mechanical issues happen, but I've been a faithful customer of U-Haul for many years.QUENTIN H.
Had to wait for cleaning. Just have purchase ready.ALBERT S.
Customer did not leave a comment.Eddie M.
Customer did not leave a comment.ANGELA R.
Nothing ... Great customer serviceTARSHA N.
Nothing in my eyes best service ever!Raymond B.
Very friendly staffSCHOOL SUPPLY GIVEAWAY OF G. | Overall Experience
Customer did not leave a comment.BOB W.
Service was good.Ladonna R.
Continue to have great customer service skillsLAWRENCE T.
They were unable to find my reservation made through the app which resulted in no available trucks at the time scheduled for me to pick up the equipment. Also the truck rented to my had low oil.DONYA' G.
Customer did not leave a comment.willie H.
Customer did not leave a comment.George D.
Customer did not leave a comment.Sheila M.
Van was not ready and I was on a tight schedule.DWAINE T.
They were so amazingly good to me because I called to let them know that I was running a little bit late. I would be in a little bit later in the afternoon and I got stuck in Warsaw Indiana due to a big accident and I sat there for an hour or a little bit more. They were understanding but I still had to pay the difference. I was so happy to reach my destination back home. Thank you guys so much for your help. I will you guys again when I move. I never knew how much can accumulate when a person passes away. Wow!!!! Thank you so much.Ana S.
Customer did not leave a comment.LAMECA J.
Keep doing what you do best great jobglenn R.
The 20 ft truck that I rented was in good shape and it drove very well. My service at pickup and at drop off was very good. Everyone was very personable and did a great job of getting me into the rental and out of the rental again.KENNICE D.
Lazy staffErica L.
Customer did not leave a comment.WANDA H.
A great team in Gary, IN. Very nice and helpful.ANTHONY RAYMOND K.
Customer did not leave a comment.Harry T.
Customer did not leave a comment.JOEL G.
I really like this location!ERICKA I.
The facility was clean and spacious and staff was friendly and helpfulWilliam F. | Overall Experience
James was a great help.KRISTINA L.
Customer did not leave a comment.ANGELINA L.
Nothing that I can recommendEDDIE M.
I thank you for cutting a new key for my rental. Although it was my fault, the problem was corrected quickly. Thank youTRUMMIE H.
Truck out of balance road roughCourtney O.
Customer did not leave a comment.jorge A.
My service with you guys were excellent. I have nothing for you guys to improve. This was my first time renting a moving truck and you guys gave me the best experience specially when it was a rainy day. The customer service was wonderful. When I returned the truck the young lady called me to let me know she was charging my card I appreciate that because if she didn't explain I would have been confused on why I have two charges.Mo Ney N.
Customer did not leave a comment.LASHANDRA S.
I had a wonderful experience... He made me feel at ease....THERESA D.
Everyone I met there were professional and very nice. There customer service was excellent. I've used them before and I'll use them again. If I could give them 5 stars I would.Traci L.
Customer did not leave a comment.RODDRETTA C.
I will be coming back!ERICKA I.
I can't believe a person in Skokie, IL has to drive all the way to GARY,. IN to pick up a truck. There had to be a place with a closer location.Margaret G.
Customer did not leave a comment.DIONE N.
Customer did not leave a comment.RENEA M.
easiest place to rent from - always clean equipment and fast friendly servicejames P.
Chose Uhaul after Budget cancelled my truck without notifying me! Staff was very accommodating with easy check-out. Only concern was going over in mileage. Need unlimited long distance mileage.VALERIE L.
Customer did not leave a comment.Tanzy J.
top notch - everything always goes smoothlyVivian T.
I think it's fine the way it is.Louis H.
Customer did not leave a comment.TRUMMIE H.
Gas tanks should be fullCHECKETA J.
It would be nice if you could start renting out SUVs and little Jeeps that will be a new swing of things four ones that just run errands they could rent a SUV or Jeep 2 make their errands or go somewhere across town or out of town or whatever's open to do I think that would be cool if You Haul could also do something like that I'm just saying. Your friend Thomas Yanceythomas Y.
Mrs Sharon company, Always a pleasure to work with them & the work. Alway cleaning.Rhonda R.
Customer did not leave a comment.krista L.
Top quality service. No improvements noted at this time.DOUGLAS W.
Customer did not leave a comment.EDDIE M.
Customer did not leave a comment.Wanda H.
Customer did not leave a comment.Breandrea L.
Customer did not leave a comment.Shirley B. | Overall Experience
it is so easy to do this over the phone at this facility - I can sit in my truck - call in and within minutes I am on my way. They have a great attitude - fast friendly service - always clean equipment. best place to rent any Uhaul equipmentjames P.
Customer did not leave a comment.ARMIDA M.
Customer did not leave a comment.BASIA R.
Would help out the service is to have some more vans and pickup trucks at that locationyancey T.
Great service! Great new pick up Truck! Loved it! Very easy and quick and prompt service! Very friendly and nice people!TRESTINE D.
always a great place to rent fromjames P.
Customer did not leave a comment.THOMAS F.
Excellent service ðŸ‘MARCUS D.
Customer did not leave a comment.GEONTAE A.
Customer did not leave a comment.Leonard C.
Customer did not leave a comment.SABIR M.
The young man was so helpful and pleasant I will returnEvelyn S.
Great customer service by everyoneMORCIA L.
I'm am so pleased with the Customer Service and the attention to accommodate us in a safe manner during Covid is superbWANDA H.
Extremely high.boyd M.
Nothing, keep up the good work.STEPHEN A.
Customer did not leave a comment.WAYNE W.
Customer did not leave a comment.BOYD M.
Yes, it was easy to work with the staff and I would recommend to go to this storagemattie W. | Overall Experience
Customer did not leave a comment.Patricia K.
Customer did not leave a comment.CHERELLE M.
The lady that assisted me, I believe her name is Sharon, but I could be wrong. I was really professional and pleasant upon following up on my reservation and I was assisted and satisfied. I received the services that I was looking for at UHAUL. Thank youLAMECA J.
Customer did not leave a comment.james P.
Customer did not leave a comment.Sean J.
Customer did not leave a comment.Tamishia B.
My truck stopped you can improve by having working equipment I was charged full price and couldn't complete my move but was still charged the full amountBIANCA B.
The young lady that helped me was very kind,very professional, explained everything , and offered us options that we were not aware of. My experience was excellent and I would diffently recommend friends and family membersðŸ˜ŠDonya W.
Fast, friendly servicesandy W.
never any issues - love this placejames P.
Continue to keep providing good customer service and continue to keep smiling.Sheilia H.
Thanks for letting me in the gate before opening to retrieve my carðŸ˜ŠGWENDOLYN B.
Need to update your systems to have better drop off points and it took for ever to get someone on the phone using the 800 number other then that was real goodDonald E.
Customer did not leave a comment.Wanda H.
Customer did not leave a comment.felecia B.
Nothing everything went well at this locationSTEVIE C.
My items remained in storage for a year. I was very pleased with the staff who were all extremely friendly and professional. I was a bit aggravated that they were not open on Sunday. With me working during the week, being able to access on Sunday would have been great. I felt that the price and size of the unit was great also compared to other places.rosalie p. | Overall Experience
Customer did not leave a comment.ADRA Y.
THANK YOU FOR YOUR TIME AND CONSIDERATION.candace G.
Customer did not leave a comment.Anessa B.
Inform the customer when they call to make a reservation that you also have to call to pickup the rental. Having a customer to wait outside in the cold is just wrong.TAVARESS W.
Customer did not leave a comment.ADRIENNE M.
YOU EXCELLENTArnez D.
Customer did not leave a comment.harold J.
Can be notified of features on truck. Didnt realise there was a camera would've been very helpful at firstchristina G.
Customer did not leave a comment.KIMBERLY J.