Customer Reviews for AAble 2 Stow It
(U-Haul Neighborhood Dealer)

909 reviews

855 Taft St   Gary, IN 46404

(219) 949-6577

Hours

  • Mon–Fri
    8 am–4:30 pm
  • Saturday
    8 am–3 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(219) 949-6577

855 Taft St
Gary, IN 46404

Services at this Location:

Hours

  • Mon–Fri
    8 am–4:30 pm
  • Saturday
    8 am–3 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Dana S. 
Rating:
5.0

Customer did not leave a comment.

Jakobie J.  |  Overall Experience 
Rating:
5.0

I was very pleased with my service all around, everything went great!

Venocia W. 
Rating:
5.0

Customer did not leave a comment.

Nakia A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Website should share facility restrictions about entrance to building. Also share the different insurance options and liabilities . overall rating is a 4 out of 5 stars. Everyone was friendly and easy to do business with I will use them again if needed in the future.

Romaine B. 
Rating:
5.0

Customer did not leave a comment.

TRUMMIE H. 
Rating:
5.0

Continue to give good customer service to the next customer.

Thaddaeus A. 
Rating:
5.0

Everyone was nice and genuinely cared. Very polite and very informative. Was a pleasure doing business with an awesome team! Thank you.

Kimberly R. 
Rating:
5.0

Customer did not leave a comment.

Joann W. 
Rating:
5.0

Customer did not leave a comment.

Frank M.  |  Overall Experience 
Rating:
4.0

You need to STOP taking customers through changes of getting out of their cars back and forth and calling on their cell phones. I think it's tedious and uncalled for.

Alice C. 
Rating:
5.0

Always convenient always clean equipment love the fact that it's touch less rental.. I do everything over the phone from my car and actually talking to someone and not an automated system.. They always answer the phone and not sitting on hold for 20 min like most uhaul I call

james P. 
Rating:
5.0

Thank you

Tracy M. 
Rating:
4.0

Customer did not leave a comment.

Lashawn W. 
Rating:
5.0

Hours could be better but the staff is always awesome!! Ms.Sharon and Ms. linda Rock!!

alisha c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clevenealtha L. 
Rating:
5.0

Customer did not leave a comment.

keon B. 
Rating:
5.0

Customer did not leave a comment.

Joann W. 
Rating:
5.0

Customer did not leave a comment.

Johnny W. 
Rating:
5.0

I have no complaints at all, that’s why I always return when need be. Thank you soooo muchhhh for always being there for me over the yrs when I needed to rent from you all from the truck to the storage unit 🥰 W.Evans

Windi E.  |  Overall Experience 
Rating:
5.0

My number 1 Rental place

RANDY B. 
Rating:
5.0

Very happy with your Service

jesus C. 
Rating:
5.0

Continue to keep your great customer service and that friendly smile.

Thaddaeus A. 
Rating:
5.0

I appreciate the staff's caring personalities and would recommend them to anyone interested in storing there items.

Joanna S.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and pleasant. They were easily accessible when I had questions.

Faith B. 
Rating:
5.0

Customer did not leave a comment.

Tamika L. 
Rating:
5.0

Customer did not leave a comment.

De'Ana B. 
Rating:
5.0

Customer did not leave a comment.

fath M. 
Rating:
4.0

Customer did not leave a comment.

Michelle R. 
Rating:
5.0

I really had a wonderful experience..... Friendly and polite..... In today's world it's was a blessed experience..... 10 stars!

LYDIA C. 
Rating:
4.0

Well when I got the truck it needed to be sweep out but I sweep it out before I returned it other then that it was acceptable

Sarah J. 
Rating:
5.0

Staff is very friendly.

Natalie A. 
Rating:
5.0

Customer did not leave a comment.

Anttoine B. 
Rating:
5.0

Loved the customer service. Called in on the phone from the parking lot. Someone actually answered the phone and with in about 5 minutes I had somebody outside hooking up my trailer... Didn't have to get out of my truck for anything. In between Linda answering the phones and Lee hooking up the trailer it only took minutes. Sent my paperwork straight to my email. Great energy and teamwork you guys. I will be back...

james P. 
Rating:
4.0

Customer did not leave a comment.

Joree R. 
Rating:
5.0

Customer did not leave a comment.

TERRANCE M. 
Rating:
5.0

Sharon was more than helpful in securing two 26 foot trucks with very little notice. The entire operation went smooth thanks to her and her staff. I'd recommend this U-Haul dealership without hesitation.

MARC C. 
Rating:
5.0

Customer did not leave a comment.

Quanda W. 
Rating:
3.0

Customer did not leave a comment.

flanashier S. 
Rating:
5.0

Customer did not leave a comment.

Ashley M. 
Rating:
5.0

Yes the service was very good fast

Chanell D. 
Rating:
3.0

Customer did not leave a comment.

Nariana W. 
Rating:
5.0

Customer did not leave a comment.

RaShonda B. 
Rating:
5.0

Customer did not leave a comment.

jason M. 
Rating:
5.0

I don't have a name but the lady at this location was awesome. We had to return the truck because of an accident. Even with it being a busy Saturday she made every effort to find me another truck. It took a while but she located one. Thank you.

Wanda E. 
Rating:
5.0

Customer did not leave a comment.

PROSELIA W. 
Rating:
5.0

Customer did not leave a comment.

Christopher P. 
Rating:
5.0

Customer did not leave a comment.

Thaddeus A. 
Rating:
1.0

If I was in charge of U-Haul I would take their franchise away or do something because they give you guys a really bad reputation. I've always preferred uhaul but they have definitely tarnished that loyalty. It was an utter nightmare picking up the vehicle. They were covid crazed. Controlling and rude. Tried to force me to upload my ID, kept telling me they sent me the link when they were using a wrong number etc. They kept telling me I should have it, finally they just walked over to me and took my ID to scan it. Being a 20 year retired veteran I would have initiated an investigation to their procedures and conduct and required remedial training. Unsay location period.

SCOT J. 
Rating:
4.0

The closing hours does fit my agenda...but I know you cannot remain open all night.

SHIRLEY K. 
Rating:
4.0

Wish we can go back to person to person communication

Margaret W. 
Rating:
5.0

Thanks a lot very professional.

Brandy M. 
Rating:
5.0

Customer did not leave a comment.

Zaanetta M. 
Rating:
5.0

Going online to do business can be kind of troublesome for people who are not computer literate. Could cause you to lose some customers. Jmho

robert S. 
Rating:
5.0

The staff was very professional and helpful; they made my DITY move run smooth.

CORY S. 
Rating:
5.0

Your hours are not convenient for people who work 9 to five or five thirty.

SHIRLEY K. 
Rating:
1.0

My card was charged twice, for two different amounts. The van smelled like Weed and was noted during possession. The white man was rude at the location because I inquired about them coming out to assist after I had to wait 45 min to download an app and complete the process for rental. The staff stated they dont do them in person due to covid yet non of them were in the facility wearing a mask. Please address this issue before I file my dispute in the am .

Maurice S. 
Rating:
3.0

Customer did not leave a comment.

DARTHENIA W. 
Rating:
5.0

UNREAL AMAZING BEST EVER CUSTOMER SERVICE>>JUST ABSOLUTELY AMAZING!! THEY HELPED STRANDED CUSTOMERS

ANDREW K. 
Rating:
5.0

Customer did not leave a comment.

Teron M. 
Rating:
4.0

Customer did not leave a comment.

eryk H. 
Rating:
5.0

This location and Team always accommodate us with excellence as we continue to serve our communities!

Pastor Wanda J. 
Rating:
5.0

Staff friendly as always

COURTNEY O. 
Rating:
5.0

Customer did not leave a comment.

Roy C. 
Rating:
3.0

Customer did not leave a comment.

charlene W. 
Rating:
5.0

Customer did not leave a comment.

leticia D. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
3.0

Everything was great .

Nancy S. 
Rating:
3.0

Customer did not leave a comment.

IRIS C. 
Rating:
4.0

Customer did not leave a comment.

Aijah J. 
Rating:
3.0

Customer did not leave a comment.

Lamonte C. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

samuel H. 
Rating:
5.0

Love the communication and the up honest opinion when I was asking about using it to move my motorcycle. I was on the fence about it because I never hauled one before. Not only did they have the trailer I needed they also had straps for me to purchase so I knew it was secure. It work out great and went over 300 Miles. Thanks again

james P. 
Rating:
5.0

Maybe add unlimited miles.

MARCELA G. 
Rating:
5.0

Nothing in particular

Evan G. 
Rating:
3.0

Good customer service

Kim H. 
Rating:
5.0

Customer did not leave a comment.

Sidney P. 
Rating:
5.0

NICE

Tiawan H. 
Rating:
5.0

Customer did not leave a comment.

KIYANNA G. 
Rating:
3.0

Customer did not leave a comment.

ELLA M. 
Rating:
5.0

Extremely professional and friendly. Respectful and would definitely would use their services again!

WILLIAM B. 
Rating:
3.0

Take the prices down some it's insane that I have to pay for miles, plus still out gas an all bk in something need to be token off.

DANIQUA B. 
Rating:
5.0

Customer did not leave a comment.

Asia D. 
Rating:
5.0

Customer did not leave a comment.

STEVE B. 
Rating:
5.0

Customer did not leave a comment.

delilah H. 
Rating:
2.0

Employees who work their have bad attitudes...

lynetta H. 
Rating:
5.0

Everything was done professionally.

anthony C. 
Rating:
5.0

Customer did not leave a comment.

DE ANDRE S. 
Rating:
5.0

100% satisfied

JEFFERY T. 
Rating:
5.0

N/a

kent C. 
Rating:
5.0

Good service

jacque F. 
Rating:
3.0

Customer did not leave a comment.

Raynard C. 
Rating:
5.0

Always quick and easy great customer service and great staff at this location... Love how cheap and easy it is to get the job done.. never been to a place where I can be comfortable sitting in my car doing the rental over the phone and they walk out and hand me the keys. It made it so safe and easy especially with covid going on right now. Definitely will be doing more business here.

JAMES P. 
Rating:
4.0

Customer did not leave a comment.

desmund W. 
Rating:
5.0

Customer did not leave a comment.

kenneth G. 
Rating:
5.0

Everybody in that facility needs customer service training except for a black guy who continuously tried to correct the other employees bad customers service.

Rakeia T.  |  Overall Experience 
Rating:
5.0

Returning the truck to this location was a good experience. The staff was a great help and. nice during my drop-off.

Annette M. 
Rating:
5.0

U haul personnel were great. Helped with connections and recognized I was traveling a long distance and made sure I got a new well-maintained unit

Lorne S. 
Rating:
5.0

Thankyou for your kindness , and the Van rental, when i needed it most .

George F. 
Rating:
5.0

Customer did not leave a comment.

Taresha C. 
Rating:
5.0

Customer did not leave a comment.

rhonda N. 
Rating:
5.0

James had excellent customer service. Great experience will use again.

James W. 
Rating:
5.0

Sharon was very accommodating and a gentleman were top notch in customer service

Joyce R. 
Rating:
5.0

Customer did not leave a comment.

Norville S. 
Rating:
5.0

I love the fact that it was enclosed. I didn't have not one issue with my items. I've been at that facility since 2016 n I jus removed my things out on Oct. 24. When I removed my items there was NOT one insect droppings, spider webs or anything inside that unit it was clean just like when I moved in it. Sharon n Linda are angles to me. Thanks so much for keeping my treasures safe.

MARQUITA M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

damann R. 
Rating:
5.0

Staff was accommodating and helpful in addressing ALL questions and concerns in person as well as on the phone. The facility is very secure and the ability to drive your vehicle inside the fully enclosed garage type entrance makes loading/unloading easier and more comfortable since you are not exposed to the outside.

Eric W.  |  Overall Experience 
Rating:
5.0

Even with the Pandemic it was easy to access my unit. The staff was always friendly and helpful. Prices were reasonable.

Carol P.  |  Overall Experience 
Rating:
5.0

Very friendly staff

SCHOOL SUPPLY GIVEAWAY OF G.  |  Overall Experience 
Rating:
5.0

The facility was clean and spacious and staff was friendly and helpful

William F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley B.  |  Overall Experience 
Rating:
5.0

Yes, it was easy to work with the staff and I would recommend to go to this storage

mattie W.  |  Overall Experience 
Rating:
5.0

My items remained in storage for a year. I was very pleased with the staff who were all extremely friendly and professional. I was a bit aggravated that they were not open on Sunday. With me working during the week, being able to access on Sunday would have been great. I felt that the price and size of the unit was great also compared to other places.

rosalie p.  |  Overall Experience 
Rating:
5.0

My furniture was free of bugs, mold, and no foul smells.

Jentildajon H.  |  Overall Experience 
No reviews have been submitted for this location.

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