Customer Reviews for AAfordable Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of AAfordable Storage

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Debra B. on

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The. U haul experience was a great service clean and maintained. truck and a good experience !!!! Thank you

John B. on

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Customer did not leave a comment.

David K. on

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We currently have a storage unit at this location. We have been pleased with the service and facilities. Returning the truck we rented from an out of state location went smoothly.

JERRY S. on

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Customer did not leave a comment.

Keith D. on

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We initially reserved a truck from 360 Solutions. I called & spoke to Nikki on the morning of Friday; 8-Sept-17, to inform her i would pick it up before COB that very day. When i arrived @ 4:40 that afternoon after work the business was closed & locked up with no one around. This put my move in serious jeapordy! If it wasn't for Katherine at AAfordable Storage who stayed way past 5 PM to help us get what we needed for our move it would have been a nightmare for my wife & I. We recommend AAfordable Storage to anyone looking for a hassle free move. The equipment is clean & you couldn't have a more professional & nicer person than Katherine to help you. Stay away from 360 Solutions....they're never there anyway.

Cassie A. on

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Customer did not leave a comment.

Michael S. on

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Fix the problem with the software you are using. They had to call Nashville to get it to work. Once the card was swiped the software stopped. Was told the problem started after the software was upgraded.

Darrin S. on

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Very nice people at this location.

jerry d. on

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Customer did not leave a comment.

Kerra B. on

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Inside of truck space was sticky and dirty. Man at front desk couldn't work the technology necessary to get me in and out.

Regena R. on

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Superior service. Don't change a thing.

pam a. on

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Easy process, everyone was professional and helpful!

Tony W. on

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The truck i rented leaked and got some of my stuff wet during our move. I was very disappointed and when i told the person at this place it was like it was no big deal and like there is nothing can be done about it.

Jeff W on

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Lady at desk was very helpful.

Jason L. on

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Customer did not leave a comment.

Becky R. on

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I was really amazed how nice the lady in the office was. The service was great and you'll have my business from now on and would highly recommend you to my family and friends. Thank you so much!

DAn S. on

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Nothing, service, personell, everything just right

ROBERT H. on

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Customer did not leave a comment.

thomas w. on

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I recommend this rental place it's not only a great place to rent from but the conversation and the love they have for their customs is also

William A. on

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A week in advance I reserved a pickup truck Friday 4/07/17 at 12:15 the day I was supposed to pick it up I received a phone call that the pickup trucks went down it was out of service what's the different company I rented a High reach that I supposed to pick up at 3 o'clock I asked if there was any other locations that had a pickup truck because I was using it in my yard and they said yes Lebanon so I asked them if they could give me a break on the mileage and I was told no and then I was also told and that I would receive a 10-foot moving truck so I asked about the difference in mileage and I was told it was the same which is incorrect and then I received a 15 foot moving van and this is at the regional call center that I received all this information I'm totally unhappy with U-Haul I won't rent from you again because of this situation you are totally not customer friendly thank you for your time have a good day

Amanda b. on

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The service was extremely slow but the people were very nice.

Ronald M. on

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Customer did not leave a comment.

CHRISTOPHER h. on

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very helpful and very friendly

Matthew A. on

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Very friendly location and very accommodating

Karissa S. on

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Grady was wonderful to work with when we dropped off the truck. Very helpful and welcoming.

Martin B. on

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Rates are unfair for a day rental, vehicle drive terribly. Could not imagine driving the truck long distance, very scary ride.

Rochelle W. on

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Very friendly and easy to work with. A bigger sign out by the road would make the location easier to find without passing or making a sudden stop to turn. Would use this company again if I need to rent a U-Haul again.

Doug H. on

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Customer did not leave a comment.

Jacquelyn W. on

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Have more available vehicles. I had a vehicle that did not have a ramp. That caused issues with me moving the items I needs to move. I was not made aware of this issue until after I had the vehicle

frances m. on

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nothing you r great

sam m. on

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Customer did not leave a comment.

Eva s. on

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Hard to see off the road. Needs a bigger sign

RONALD H. on

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Customer did not leave a comment.

Monica D on

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The guy who checked me in was friendly and the whole process was great !

Kerry D on

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Clean easily accessible.

Laura c on

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Pleasantly surprised... great management