Explain that there is a minimum of a 3 day rental on a trailer. Not just say that it’ll be taken off when we return it early.
Millissa B
Customer Reviews for A&C Milling Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always great service at A & C Milling. Multiple rentals over the last year!
Carlin FVery nice folks and easy to work with.
David REven with three simultaneous drop-offs, the process was handled professionally, personably, smoothly, and quickly!
Janet LOwner went above and beyond helping us . We were stranded on a broken motorcycle and from out of town. They really went the extra mile
reed sThe owners here were very disorganized, not on time when they asked us to come early to pick up the truck so they could go to the home and garden show, told us they would get us an extra day due to snow, bad wind on the way to our new place, but did not and did not answer my email when I asked about it no appearing on the contract. I have not had trouble before with many uhaul renting experiences, this was a negative one.
Christine SPeople were super nice. They helped me to make things easier. They were clearly following Haulmark rules, but also cared. A good balance. It seems to me haulmark would be hard to please. Not that fond of so many money making rules.
Katherine CExceptional service! Did run pretty late, over an hour, couldn't drop of next morning because of Xmas and the facility closed. Clayton was staying late for my return and very helpful. Greatly appreciated, merry Xmas!
Bernhard HLocation needs additional equipment. 4x7 and 6x12 utility trailers.
Clifford GEverything was perfect and went smoothly. Highly recommend.
Virgil CGet this business more equipment
Clifford GService representative was very helpful.
Erik WA & C Milling saved the day for me after another U Haul dealer, Aces Storage, completely fouled up. I had reserved a car hauler trailer at Aces confirmed on the telephone even giving credit card info etc and received the order online later which I confirmed. On the day of pickup Aces didn't have the trailer and expected me to call corporate to see about a fix. Very poor customer service and I would rate Aces a ZERO. But A & C Milling had what I needed, and I was able to get the Trailer that day but over three hours later than what I had anticipated. The whole staff there were helpful and I wasn't tasked with a ridiculous after hours return process like Aces Storage wanted me to do. In a nutshell, A & C Milling U Haul, top notch 5 stars. Aces Storage U Haul, Piss-poor in every way and zero stars. They should not even be allowed to represent U Haul in any way.
Todd HThe new car-haul trailers have a tilt-down driverside wheel well. Saves climbing out the window!
mark hu-haul is all good but better with these folks... smooth operators!!!
HAROLD MAlways a pleasure to pick up from A&C good hard working employees always ready to help
Joshua CAlways great customer service and clean equipment this is the only uhaul location I will use just because of the atmosphere and people 👍
Josh CThe steps were covered in ice. Slipped getting in there. There's also a leak in the back axel that made a huge mess in both lications. Also got charged to have the tow dolly for 5 days when I only had it Monday and tuesday.
Kacee CVery friendly staff this is my third time renting a trailer from A&C Milling and every time is an adventure I got to see some baby goats this time last time baby chicks.
Josh CGreat customer service
James HThank you for the patience.
CARMELA LI cannot believe that in all of Cortez, Co you had 1 truck available for rental. What are we the red headed step child. Would highly recommend the location, but not U-Haul.
Larry BMy original pick-up location was in Dolores, CO at the Dolores General Store. I called in the morning to confirm my pick-up at 3:00pm which they said would be no problem. However, when I arrived at 2:37pm they were closed with sign in the window to notify customers of reduced hours that week. I was unable to reach anyone and was lucky to find another trailer nearby. I would NOT recommend the Dolores General Store for U-Haul services in the future.
WILLIAM O