Customer Reviews for A&M Minimart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of A&M Minimart

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Bernardette H. on

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Customer did not leave a comment.

David S. on

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Graeme M. on

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Everything went smoothly, the equipment was in great shape and the gentleman at the counter was friendly and efficient.

sandra B. on

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The customer service was very good. The area of town is rough.

John W. on

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The store had to wait on store business customers since theirs 1 employee . I dragged out the trailer myself including all hook up required. Isn't this a liability to your renters. He came back out afterhe took care of convenience store customers, I did everything myself and came out later and said is everything ok. I didn't book this location and have no interest in returning. There were steel bars covering the doors and windows and very sketchy people around which made me uncomfortable. I actually strained my back struggling to move the trailer in a nasty storage area were I felt I needed a shot after I got done. . Not acceptable

Timothy R. on

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Have truck available where it was reserved, not where it is convenient for U Haul. U Haul should drive it to the location prior to pick up. Loose A & M MiniMart as a pick up location. It’s located in a dangerous neighborhood. Fall down drunk patriots at 8am, Gang bangers in the back of the store stealing beer. My wife and I were terrified waiting to get the keys to the truck. Don’t EVER request any customers to go to that location for a pick up.

Dustin C. on

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Overcharged nearly 50 dollars

cassandra C. on

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bad section of town. man had heavy accent. hard to understand kept moving over to other cash register to take care of paying customer buying drinks. we were trying to move and i too was paying my guys i hired per hr to move me north of tampa from sarasota fl.

Kimberly D. on

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michael D. on

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The owner of the store ripped me off by saying I didn’t bring the truck back with the same amount of gas when I told him I did I said let’s go out to the truck and look at the gauge and he went and sat in the truck and Didn’t let me show him and he showed me on his mobile phone and clicked on the 3/8 and it was a hair line below half. Never going to that location again and I’m sure he doesn’t this to everyone very rudeness to me and my father very disrespectful

Kristine H. on

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Not in the best neighborhood. Did not feel particularly safe and it took forever to get the truck turned in. Was not the location I chose to return and it also resulted in being over the allotted mileage. Passed the location I chose on the way to this location which was much closer.

CHARLES H. on

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NEIL M. on

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Todd M. on

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Thank you so much for all of your patience with us. Customer service was great. Only problems we had was getting through to an operator, at times our wait at the 1800 number was very long.

Joey S. on

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Didn't realize it was a very unsafe part of town.

Dennis G. on

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There was crack/cocaine broke up in the arm rest compartment tray

Tahlia C. on

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Customer did not leave a comment.

DAVID R. on

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This U-Haul location does not have an inventory of moving supplies for sale. However, service was fine.

JAMES F. on

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Nothing. no waiting and they were very helpful.

Joe D. on

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Customer service and location was terrible.

John S. on

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Customer did not leave a comment.

Nathaniel P. on

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This authorized agent at 1159 Central Avenue is a human time bomb very angry nasty and unprofessional screaming on the top of his lungs without even offering any type of solution. I will never ever visit that location again to be treated so unhuman.

damien R. on

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Michelle S. on

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Sonja E. on

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Nothing that I can think of

Stephen S. on

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Place was run down and to be honest a bit scary, but attendant was efficient.

Shayna D. on

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Customer did not leave a comment.

Daria W. on

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Change location, very unsafe. Originally scheduled pick up in other location but customer service called that the truck is not available and if I still wanted I need to pick it up in other location. I will never pick up any u haul truck from that location.

Sarah W. on

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something fishy is going on. I rented a truck for 39.99 was made to pay 200 in cash. Returned the truck clean gassed up on time and now I am receiving bills from other locations for almost 1000 for a week after the truck was returned saying they received it this morning in a place i've never been. i am reporting this as fraud.

ariel G. on

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Charge me extra for mileage and gas when I have to drive because the location could not take my truck

JEESE W. on

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horrible location. makes me feel unsafe. rude personnel, would not agree that fuel was at the acceptable level, and would not allow me to go put 1 more gallon in to the tank to get to the alleged level needed. resulted in $17 fee. I rent trucks 3-6 x per year for business. this is the first/last UHAUL rental ive done in 3 years. Now I remember why I dont rent from UHAUL. . PS. 800 service never got back to me when I called to complain.

Jeff P. on

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Customer did not leave a comment.