Customer Reviews for Abilene Rent All & Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Abilene Rent All & Sales

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George H. on

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Cashion W. on

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Tarsala M. on

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Wesley H. on

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I will not recommend uhaul to anyone ever again! Long distance driving without cruise control is a horrible experience!

Tim M. on

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CYNTHIA C. on

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Jason M. on

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James H. on

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Jim D. on

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One phone call told me everything we needed for truck drop off after regular hours. Very nice man on phone.

David S. on

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Service was very good. Friendly and helpful. Will go back again for next rental!

John W. on

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Nate S. on

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The onlline check in process is too long and difficult. Also, Uhaul needs to get a better mileage calculator because I took the most direct route possible from pick-up to drop off and the mileage that I was allowed was 10 miles SHORT of getting to my destination! Stop using Apple products to figure mileage and use Android!!!!

Jeanette F. on

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Scott R. on

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Best Uhaul experience you could ask for. We were in a bind and shop owner bent over backwards to help us out getting a trailer rented...even after hours. Customer service was way above and beyond and we certainly appreciated that!

Curtis S. on

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It was nice to drive a new truck with cruise control really reduced driver fatigue and helped with gas mileage. However as I am not a tall person when I moved the seat up the seat belt was irritating my neck. Also the driver side mirror would not adjust and had to constantly move my head and body to check traffic.

Clifford A. on

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Keep the quick dropoff process!

Melanie E. on

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They charged me for insurance when I specifically said I did not want it. But in the haste of moving, I didn’t even notice until later.

CHRISTOPHER B. on

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The truck was not at the location I had reserved it for. This required me to drive an extra 60 miles to pick up the truck and get it back to my house for moving. This ultimately costs me more money for fuel and mileage. The staff at pick up was nice, but slow for check out.

Todd S. on

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bruce W. on

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Dave B. on

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Janas L. on

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TYANA C. on

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To expensive U-haul changed the pick up place it was an hour drive from the original pickup spot No cost change for the inconvenience

Josephine N. on

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Lucy B. on

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Janas L. on

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KYLE J. on

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William E. on

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Donald J. on

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