Customer Reviews for ABLP Logistics Inc
(U-Haul Neighborhood Dealer)

326 reviews

44322 Yale Rd West Unit 3   Chilliwack, BC V2R4H1

(604) 426-1939

Office Hours

  • Mon-Fri: 9 am–7 pm
  • Sat-Sun: 10 am–5 pm
Special Operating Hours
  • 7/1/2024: Closed

Services at this Location:

Contact Us

(604) 426-1939

44322 Yale Rd West Unit 3
Chilliwack, BC V2R4H1

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–7 pm
  • Sat-Sun: 10 am–5 pm
Special Operating Hours
  • 7/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Craig M 
Rating:
5.0

Thank you!

DALE H 
Rating:
5.0

Customer did not leave a comment.

Debora S 
Rating:
4.0

Customer did not leave a comment.

raymond f 
Rating:
4.0

Customer did not leave a comment.

Roy R 
Rating:
5.0

Customer did not leave a comment.

Debra C 
Rating:
3.0

U-Haul made me travel to Chilliwack from Langley to pick up my 15' truck and promised a 60 km mileage credit, then automatically charged my credit card the extra mileage anyway. It was poor customer service after trying to resolve this and it has never been resolved. They didn't even acknowledge receipt of my response to this overcharge.

Paul M 
Rating:
5.0

Customer service is excellent . They work hard to get you on your way and are very helpful with customers that are new to the equipment.

Mike B 
Rating:
5.0

Ty for the use of ur equipment and Van it saved us time and money in the long run if we went else where!! Ayay 🙏🏽🙏🏽🧡🧡

Peter V 
Rating:
5.0

Customer did not leave a comment.

Omar A 
Rating:
5.0

Quick process, in/done/out in a few minutes. Assisted in hooking up trailer and return process was smooth.

Mark S 
Rating:
5.0

Customer did not leave a comment.

Debra C 
Rating:
4.0

Customer did not leave a comment.

Joshua P 
Rating:
4.0

Customer did not leave a comment.

Shannon M 
Rating:
5.0

Amazing

Pavitar S 
Rating:
4.0

Staff member was very helpful and pleasant.

VICTORIA R 
Rating:
4.0

Have a truck that has a good transmission

Chris O 
Rating:
5.0

The very friendly help and service was greatly appreciated.

MICHAEL G 
Rating:
4.0

I still need to be reimbursed for the lack of equipment but I'll sort that out with the regional manager

jennifer r 
Rating:
1.0

I had the guaranteed reservation 10’ truck at 3:30 pm in another location But they told me we don’t have truck for you and you have to go to the another location. I was really frustrated.

Milad E 
Rating:
4.0

Got charged for price paid got to drop off then they wanted more bs

Manuel C 
Rating:
5.0

Customer did not leave a comment.

Karen M 
Rating:
5.0

Amazing service will always rent from Ablp.

Josiah M 
Rating:
5.0

Customer did not leave a comment.

Toni A 
Rating:
5.0

Really pleasant and helpful staff.

Diane L 
Rating:
1.0

Be better.

Min S 
Rating:
4.0

Customer did not leave a comment.

Lindsay M 
Rating:
5.0

Customer did not leave a comment.

HOANG C 
Rating:
3.0

Customer did not leave a comment.

JOHN J 
Rating:
5.0

Customer did not leave a comment.

THOMAS K 
Rating:
5.0

Customer did not leave a comment.

stephen d 
Rating:
5.0

I was treated with respect and will definitely go back if I need them!!

Paul K 
Rating:
5.0

Linda is awesome.

Wayne M 
Rating:
4.0

Good location.

Jared S 
Rating:
5.0

Customer did not leave a comment.

Liz S 
Rating:
5.0

Customer did not leave a comment.

Reza g 
Rating:
4.0

Customer did not leave a comment.

Roy R 
Rating:
4.0

Customer did not leave a comment.

Shirley I 
Rating:
1.0

Make sure equipment is maintained prior to person picking up the equipment. Sealed taillights were not working properly. I showed the defective lights to the personnel upon taking possession of the equipment. Upon returning the equipment the lights only had marker lights only. Very disappointed with the equipment and service.

Mike S 
Rating:
5.0

Customer did not leave a comment.

Michael N 
Rating:
5.0

Exceptional service :)

Lisa F 
Rating:
5.0

Customer did not leave a comment.

Linda J 
Rating:
5.0

No improvements required.

Brent B 
Rating:
5.0

Thanks for making moving easier than ever!

Lorenz P 
Rating:
5.0

I would like to mention the customer service from the lady attendant who was there when I picked up the equipment was outstanding !

Paul M 
Rating:
5.0

Customer did not leave a comment.

Jason N 
Rating:
5.0

Friendly and helpful

Deanna S 
Rating:
5.0

Are check out lady always goes above and beyond for us and to make are experience a wonderful one. She's bright and cheerful. All around best customer service ever

Breanna T 
Rating:
5.0

Nice staff. very welcoming

Rahul M 
Rating:
2.0

No customer parking

fred c 
Rating:
5.0

Moving is stressful And in this stressful who will be read contract so please let them know there drop of location please We didn’t read it and get troubled But the lady with open hair help us a lot also make sure that we get help

Aarti O 
Rating:
5.0

I was very happy with the level of customer service I received from start to finish.

Jared E 
Rating:
5.0

Customer did not leave a comment.

Steve D 
Rating:
5.0

I had such a bad morning, I thought it would never end until I met Lynda and Karen helping me with the U-Haul they were so pleasant and cheerful they made my rest of my day. If you need to rent a U-Haul this is the place to do so. Thank you.

Karen M 
Rating:
5.0

Customer did not leave a comment.

Piotr K 
Rating:
5.0

Very friendly and professional.i have already booked another rental from this location

bernie- S 
Rating:
3.0

The location office was hard to spot at first glance, as it lacked a big Uhaul sign. The Uhaul trucks themselves were visible, but the office entrance was hard to see at first. The manager was helpful and she encouraged me to get my undercalculated mileage issue rectified with Uhaul.

Douglas T 
Rating:
4.0

Customer did not leave a comment.

Don M 
Rating:
4.0

Keep Karen working there. She's very good with customers.

Darryl K 
Rating:
4.0

Customer did not leave a comment.

Jahangir M 
Rating:
2.0

Have someone with better people skills dealing with customer service

Norman L 
Rating:
5.0

Customer did not leave a comment.

BC M 
Rating:
5.0

Customer did not leave a comment.

Michelle C 
Rating:
4.0

Customer did not leave a comment.

WULF S 
Rating:
5.0

Customer did not leave a comment.

Joe G 
Rating:
5.0

Customer did not leave a comment.

Brennen M 
Rating:
4.0

Customer did not leave a comment.

Jagjit s 
Rating:
5.0

Great service! Would be good to know that the 10” trucks do not come with a ramp, but if they could also offer to rent one would be great.. the truck it’s self was clean but the front window was a bit dirty. Otherwise I did get the truck I was wanting and it was at the location I ordered it from on the UHaul App. Very happy how it turned out.

Doris K 
Rating:
5.0

Nothing Everything was just perfect

istvan m 
Rating:
5.0

Customer did not leave a comment.

BRIAN R 
Rating:
3.0

I looked inside it before renting. I'll walk through it next time because this trailer smelled like a dead animal and was filthy inside. Rear sliding door on the inside was totally covered top to bottom/side to side with a greasy dark grey grime that permanently stained a white towel I used to rub it off. The walls were all covered in a dirty/sticky grime. Long red steaks down the walls in a bunch of area's in the back half of trailer. The wiring closest to the surge break spring had a makeshift electrical repair that was covered with blue electrical tape. 3 Missing rubber things for breakaway chain/saftey chains. Asked for them and no problem getting them.

Darryl K 
Rating:
5.0

Customer did not leave a comment.

Barry H 
Rating:
4.0

Customer did not leave a comment.

WULF S 
Rating:
5.0

Getting the pick up through your internet service was very difficult. Try make someone available on public holidays

Segun A 
Rating:
5.0

Grate service with a friendly smile

Doug L 
Rating:
5.0

Amazing customer service, wish I could deal with professionals like at this location on a daily basis! They made the rental very easy

Marc B 
Rating:
5.0

Excellent staff very helpful

simon s 
Rating:
4.0

Very disapointed about no refund for the difference on time use to time charge Have not been told or made aware that the rental fee was a fix rate and will not be refund for the dofference if rental is shorter ! Very mad about this

Kerby A 
Rating:
3.0

Place was closed at drop off time so this is entirely irrelevant. Drop off was 2 hours before regular opening time.

Derek N 
Rating:
5.0

Customer did not leave a comment.

Gerry R 
Rating:
3.0

I was scheduled to drop off the trailer at 9:30 am on Yale Rd in Chilliwack on March 10/24 and I did. But, there was no one there, so I left the trailer and took time stamped pictures. I phoned Uhaul and left a message, but no response.

AARON L 
Rating:
5.0

Customer did not leave a comment.

Ivan W 
Rating:
5.0

The customer service was amazing, the employee was one of the nicest people I ever met. However, the discrepancy I had was another customer in line whom was rude not only to this wonderful lady that works at the uhaul, but to the other customers as well. I felt terrible for the employee having to deal with such harassment from such an individual. But as for the service….. couldn’t have been better.

brandon n 
Rating:
5.0

good services

ASHWANI G 
Rating:
5.0

Customer did not leave a comment.

Joanne H 
Rating:
4.0

Customer did not leave a comment.

Ken G 
Rating:
5.0

Customer did not leave a comment.

Melinda R 
Rating:
5.0

Customer did not leave a comment.

Dave K 
Rating:
1.0

Very very bad experience they wasted my 3 hours only to pick up the truck

Jasspreet S 
Rating:
5.0

Customer did not leave a comment.

scott d 
Rating:
5.0

Customer did not leave a comment.

Paul K 
Rating:
1.0

Customer did not leave a comment.

Andrew R 
Rating:
5.0

Customer did not leave a comment.

Vernon B 
Rating:
5.0

Customer did not leave a comment.

THOMAS V 
Rating:
5.0

I've dealt with this company a few times now and every time has been great, very professional

Allan J 
Rating:
1.0

Doesn’t answer phone . Unimpressed with hours of operation as well.

Western R 
Rating:
5.0

Customer did not leave a comment.

Vanessa W 
Rating:
5.0

Customer did not leave a comment.

LYNDA K 
Rating:
1.0

I have never had such terrible service upon return of the trucks. Stephanie was beyond rude. I was told I was a liar. We in error filled up the truck full of fuel in both rental trucks which was just over 300.00. At first I was told there was nothing that can be done to reimburse this error and then eventually the story changed to be that we never returned the truck with a full tank of gas. Which is a lie. When my husband brought it back it was the first thing he said to the lady at the desk and she has admitted that. She never took the time to come out and do a walk around and verify with him. After many phone calls I was given an email address of a mason but after 2 weeks I assume he is not taking the time to respond to my email and concerns. An already stressful and expensive day has now become an even greater expense to us, these extra monies were definitely not in our budget. It is a terrible policy and I promise I will never use your service again and will let it be known to all of my family and friends how terrible of service I have received.

Krystal S 
Rating:
5.0

Customer did not leave a comment.

Jiaci W 
No reviews have been submitted for this location.

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